They went the extra mile for me! I recently returned from Colombia South America where I had been for 8 months. In Colombia it’s much easier to buy contact lenses than in the USA. You just go... Voir plus
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beware my data got leaked on this site- not a secure merchant - Response to seller comment - if i announce my full email publicly its gonna be worse. anyhow - trustpilot does not allow email address... Voir plus
L'entreprise a répondu
I truly cannot speak highly enough about this company. Not only do I ALWAYS get a response when I email/call, I am greeted with such pleasantries that seem to no longer exist these days. I require a r... Voir plus
First of all I have always received quality lenses from SaveOnLens. In late September my order got lost in transit. I contacted customer service and within very little time my entire shipment was re... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
SaveOnLens.com provides the same contact lenses prescribed by your eye care provider at a much lower cost. You can save 25% - 70% on brand name contacts and have them delivered to you fast and easily.
Coordonnées de contact
1730 Labounty Dr. Ste 9-253, 98248, Ferndale, Etats-Unis
- 1-888-208-7013
- support@saveonlens.com
- saveonlens.com
4,4
Excellent
3 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
fast shipping and great product for the…
fast shipping and great product for the price.
10 septembre 2020
Avis spontané
Love the site
Love the site. Easy to reorder. Just wish you wouldn’t send me coupons right after I order that expire before my supply even runs out 🤷🏻♂️
10 septembre 2020
Avis spontané
Ordering is easy and delivery always…
Ordering is easy and delivery always goes smoothly. I have been using saveonlens for about 5 years now.
10 septembre 2020
Avis spontané
Fast and accurate service
Fast and accurate service, Fair prices and safely received packages in a timely manner. Great customer service
10 septembre 2020
Avis spontané
Shipment was on time
Shipment was on time, no hassle ordering process. I got what I expected.
10 septembre 2020
Avis spontané
I’ll be buying here from now on
10 septembre 2020
Avis spontané
Never disappoints and customer service…
Never disappoints and customer service is always awsome!
10 septembre 2020
Avis spontané
One of my lenses was not in stock
One of my lenses was not in stock, to make sure I was happy they personally called to see what they could do. I ended up upgrading and I absolutely love the new lenses! They are a fantastic company and I always recommend them and 3 out 5 of my siblings use this website
10 septembre 2020
Avis spontané
I've used them for 10 years now
I've used them for 10 years now, and still awesome service and prices are better than anywhere else. The ordering process is so easy, shipping is always fast.
31 août 2020
Avis spontané
This is a great company!
I am extremely happy that this site exists. Taylor from Customer Service was very helpful. Top notch. I needed contacts. I ordered yesterday. Did the next day option because I needed them or I couldn't even see. And today I got my new contacts. I will only use this company going forward. Cheaper then buying elsewhere for me. Really happy experience. Thank you.
29 juillet 2020
Avis spontané
Sent me the wrong lenses and then…
Sent me the wrong lenses and then refused to take them back. Not good customer service.
26 juillet 2020
Avis spontané
Réponse de SaveOnLens
Dear Susan,
Thank you for the review.
Kindly note according to the log file, - power was selected which you claim it should had been + power. This is very unusual as we are processing thousands and thousands of orders every month and our system never messes up the Rx. We have tried but not able to duplicate the same issue that you specified.
We have also double check into the case and according to our email, we did give you the approval to return lenses:
Regarding returns, please note the manufacturer will only accept returns if the box is unopened, unmarked and undamaged. Kindly note that once the box of contacts is open, they are non-returnable for hygienic reasons. All returns that do not qualify will be disposed of. Please refer to our Return Policy for more details http://www.saveonlens.com/corporate.html#satisfaction.
If you meet the requirements for return, your RMA number is as follows:
2007190244
A Return Form is required with your return which can be found on the same webpage. Once again, please make sure that the product you are returning is in the original unopened packaging. Please mark on the address label " Return" and have the products return to us by USPS 1st class with tracking delivery confirmation at :
Save On Lens
1730 Labounty Dr. Ste 9-253
Ferndale, WA 98248
I just placed an order late Tuesday…
I just placed an order late Tuesday night, and my son's contact lenses were delivered already! I am very impressed, and extremely happy :)
23 juillet 2020
Avis spontané
Great customer service!
I just want to say that Jessie from Buy Lens Online was terrific with me . He showed me a ton of patience and he was extremely vigilant on getting my problem taken care of and I literally drove him crazy! He is a "gem" for your organization! And Taylor helped a bit too. You have a great customer service team and Jessie delivered great customer service! I definitely will be ordering from your company again. Thanks so much!
29 juin 2020
Avis spontané
Thank you for your service
Thank you for your service. You guys honestly help my finances out
30 avril 2020
Avis spontané
Always on time and very informative on…
Always on time and very informative on there contacts
8 avril 2020
Avis spontané
Taylor is the best!
I tried various different colored contact lenses before and decided they are not for me. The freshlook colorblends and air optix colors are too dramatic for me. The customer service rep Taylor was so helpful and told me about those custom made Alden GP lenses. He explained to me how it works, and which intensity I should choose. I can’t wait to receive them in the next few weeks!!
11 mars 2020
Avis spontané
I have found this to be a useful site
I have found this to be a useful site, and their service has been good.
29 février 2020
Avis spontané
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