Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve had a good experience with rhino so far. It was a very seamless process and my complex instantly moved forward with my leasing application. I was very hesitant to use rhino especially given all o... Voir plus

Noté 1 sur 5 étoiles

Utter BS ... No way to contact them. The ph9ne is never answered; cant leace a message. I moved out and said I owe $1200 in damages (ain't no way) Apartment complex manager said I need to get the... Voir plus

Noté 3 sur 5 étoiles

Well I had to use it for a guarantor. I' am very appreciative that I was able to get into my place but downside about it 2000 of security deposit that I will not get back when I decide to move

Noté 5 sur 5 étoiles

We had the absolute pleasure of seeing " Much Ado About Nothing"outdoors at the beautiful Linbrook Heritage Estate in Trinity. The setting was perfect as was the play. The acting was superb and en... Voir plus

À propos de l'entreprise

  1. Compagnie d'assurance

Écrit par l'entreprise

Rhino replaces cash security deposits with an affordable insurance that renters buy on behalf of the property owner.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

If 0 stars was an option I would have…

If 0 stars was an option I would have gone with that. Be careful with automatic renewals. They will automatically increase your policy without telling you for 5 times what it was previously. They will state issues such as "current market trends, credit, etc...". Shady company just trying to make a buck off of their consumers.

1 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Bravo Rhino Leap!

We had the absolute pleasure of seeing " Much Ado About Nothing"outdoors at the beautiful Linbrook Heritage Estate in Trinity. The setting was perfect as was the play. The acting was superb and enjoyed by all. The Olsteens have done an excellent job of giving Asheboro high caliber entertainment.
The Table restaurant deserves praise as well as the "box lunch"" was delicious as was the cake.
Congratulations Rhino Leap!

Kent & Vickie Carpenter

3 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

I have been trying to contact this…

I have been trying to contact this company. I was charged for a premium to an address I do not live at. The portal says I do not have any active, cancelled or previous policies. It's listed at closed but they still have my 4116.00$.

Because no one has responded I am forced to file a dispute with my credit union.

26 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

They are very rude and do not help

They are very rude and do not help. You cannot get a live person and I have been awaiting a damn refund for two months on a place I never lived. I filed a dispute the dispute was closed they issue me a refund but say I cannot process it due to my bank. My bank says it them and they will not reissue my refund NEVER USE THIS COMPANY THEY ARE AWFUL

18 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Did I fall for a scam?

9 months after leaving my apartment that I used rhino to offset my security deposit, I am still getting charged. Neither I ( I have chatted with them twice because you can’t call or email) nor my property manager are able to reach them and get it to stop. I had no charges to them and left my apartment spotless. My manager had no problem with me and my care of the apartment. I left on good terms. My manager was shocked I was still getting charged and was even more shocked I actually got someone from the company to actually communicate with me because he said they are impossible to reach. I try to give people and businesses the benefit of a doubt about their motivation and intentions, but after this long and multiple contacts I am beginning to think this is at best incompetence and at worse an intentional design to get as much money as possible from people. I would never use them again. If they don’t respond and refund me for 9 months of charges, I will be seeking legal remedies. I have never done that before, but this rises to a level that probably calls for that action. Ridiculous.

7 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

LMAO This company is one of the largest…

LMAO This company is one of the largest scams going. You get absolutely nothing in return for your monthly payment. When you move out of a rental, Rhino just forwards the amount the landlord wants to you directly. The thousands you paid in monthly premiums do not go towards the amount they forward onto you, at all. Scam! Run from this company.

28 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

terrible company for property managers

terrible company for property managers. Terrible service. No answers from their reps. They will ask you to provide supporting documents or screenshots for the issue you are inquiring about. Then they will go silent, and when you follow up they will tell you again to send a screenshot so they know what you are referring to and again go silent. Ive been stuck in this loop for weeks with them and they have then responded saying i "refused" to give them the information. Then I will forward the clear screenshots Ive provided and then again silence until you follow up and then again they have no idea what you are referring to. GASLIGHTING. The Guarantors is amazing, no one should have to put up with this service.

16 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

No help

RHINO’s claim is they’ll be a lease guarantor. Not true. I was denied at my apt. management company after filling out an app. I was then told by management to go through RHINO to get help. I filled out the questionnaire & was told NO! I used RHINO because my son won’t be a co-signer on my lease but he’ll still make sure he’s helping to pay rent. What a fake RHINO is!

3 janvier 2025
Avis spontané
Logo de Rhino

Réponse de Rhino

Hello Patti,
Thank you for reaching out. We understand that you were looking to use Rhino as a guarantor, however all Rhino policies must meet our underwriting and approval criteria. We apologize that we were unable to approve you at this time.

Noté 1 sur 5 étoiles

I moved out of my apartment a year ago…

I moved out of my apartment a year ago and just noticed I was being g charged 100 for rhino insurnace on a apartment I no longer lived at I never signed a lease agreement. Most likely will be going toa. Lawyer as they do not respond to email or calls

3 janvier 2025
Avis spontané
Logo de Rhino

Réponse de Rhino

Hello Tylor,
Thank you for contacting us. We apologize for any inconvenience that has been caused. Upon review, I see that you have spoken to our customer support team regarding the cancellation of your policy. If you have any further questions, please respond directly to that email, and someone will be happy to assist you.

Noté 1 sur 5 étoiles

I moved out of the apartment and ended…

I moved out of the apartment and ended up being charged for another full year of the insurance even though I canceled it! You're better off paying the security deposit to the rental company than going with this bunch of crooks.

10 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Good Luck getting anyone to help you

Good Luck getting anyone to help you. I emailed them over five times with no answer. We have to pay again every year, and this year, it's $600 more than the past two years with no explanation. This is ridiculous.

Reply...All of my inquiries have been sent through the chatbot..No Reply

25 novembre 2024
Avis spontané
Logo de Rhino

Réponse de Rhino

Hello Michelle,
Thank you for reaching out. We apologize that you are having issues reaching us. Please note that our customer support team does not have a direct email address so you may be using an outdated source to reach us. You must reach out via our support inquiry option on www.sayrhino.com. We look forward to hearing from you.

Noté 5 sur 5 étoiles

A special love story

In 2023, Rhino played an essential role in my perfect love story. After reconnecting on my birthday ten years, my college sweetheart and I decided we wanted to shorten the distance between us and relocate to a new city and state. Although we saved and prepared for what felt like forever, we were hit with a curve ball along the way. Due to our credit, the perfect townhome we found would not accept us moving in without a month in advance deposit of nearly $1800. This completely threw us for a curve as we almost had to postpone our move and put a pause on what we worked so hard towards. Luckily, our leasing agent told us about Rhino and how the company may be able to help with this matter. Rhino allowed us to pay a small fraction and a week later, we were traveling from California to Kansas City, MO. We will forever be grateful for the assistance Rhino provided us to help make our fairytale possible. Now after a year later, I am happy to say we are engaged and planning our wedding. Thank you, Rhino!

5 novembre 2024
Avis spontané

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