Scentscientists Avis 

Just wanted to thank Elliot for getting in touch with me and explaining what happened. Amending my initial rating and giving 5 🌟. Also want to thank Elliot for the extra items he sent me at no extra cost. Greatly appreciated. Many thanks to you Elliot.

I've be reading the reviews here and I'm surprised there is negative comments. I found this site by accident and ordered one of there products and to be honest it's the best I've ever tried. Will definitely be ordering from them again .

Terrible customer service, won’t reply to any emails and very limited information sent over when the order was placed, have no idea if my order will ever arrive based on other reviews

Update -

After messaging on the shopify app Elliot got back to me straight away, circumstances out of their control meant the order couldn’t be shipped until today so will be arriving tomorrow, looking forward to sampling their products and if all is good using them in the long run

Look I’ll be honest,

The delivery was a little late and I didn’t like the fragrance. However the customer service is very good. Elliot reached out to me and solved the issue and I was eventually left happy.

Many thanks

I placed an order on July 18th and made the payment, but my orders were not sent. I sent an e-mail and a message from the website, but there was no response.

I am really happy with my purchase. I will definitely come back for more of INSPIRED BY series. Bottle is cute(I don't feel ashamed of having a copy,because the bottle look very elegant and niche style) and paper packaging is bonus. No plastic! Quick delivery. Fragrance itself is beautiful and no alcohol smell. I don't know how accurate it is but I will definitely try to get my nose on the OG to compare. I know that OG Hermes is edt and doesn't last that long that is why I wouldn't pay full price for it. I really want to try more from this company. Thanks a lot for affordable option that doesn't look and smell tacky:)

There was initially a glitch with my order but it was dealt with magnanimously and generously so although I cannot comment on the perfume which has yet to arrive their customer service is exemplary.

Really impressed. The package was dispatched really quickly, I received it within a couple of days and it was nicely wrapped. Definitely use again.

Perfume was really nice , thanks elliot
Plus i dont know what those small little gifts are but thanks anyway.😍🍃

Order arrived very quickly, I ordered the Inspired By perfume (White Jasmin and Mint) which has been discontinued from JM and it is beautiful. Do not hesitate to buy this you won’t be dissapointed x

Great selection of products in comfortable ammounts for experimentation. They offer worldwide shipping. Legit.

I am so happy with everything I have purchased form this company, my orders have never been delayed and I remember I’ve contacted them once to add something to an existing order and they got back to me the next day. I know it usually take months for some perfume ingredients to arrive when ordering from other places, that’s just how it is, as it is such a niche market and the demand is rising. I’m very happy that this company exists to be honest and you can get things so fast. I also want to add that everything I have from them is a really good quality, so just want to say a massive thank you and I really recommend them!

I’ve ordered several times now from these guys, and every time I have been blown away with the quality of their molecules. I layer Ambroxan and Iso-e super with most of my frags, which really enhances the original scent and its performance. Forget buying molecule 01 etc from the big brand, these are just as good, if not better, and are a fraction of the price compared to the big brand.

They come in lovely, simple, great-looking solid glass bottles. Customer service is top notch too. Answered a problem within the hour and sent out a replacement, no quibbles.

Looking forward to trying many more from the site 😊

I have ordered several scents from the scent scientists. Recently, I thought I’d try the ‘inspired by’ range. I received the wrong item in order, but it was sorted out quickly. The colognes are incredible. There is virtually no difference between the scents and the real things. I have the originals, and both cost well over £100; the TF was nearly £200! But I saved hard to buy it. The cheaper scent is extremely accurate and has the bonus of lasting longer on my skin than the original.
I will certainly be buying more to test them out.

Made an order 17/9/23 never recieved my purchase, sent lots of emails finally got through to elliot which promised me he was sending out another batch by Friday again i havent recieved any items. Have sent lots of emails again i still havent heard anything. After a long wait elliot did help in getting the products and more which i was obviously happy with.

My order arrived in perfect condition after a bit of a delay. Thanks to ScentScientists for sorting it out.

I have the molecules perfume and it's beautiful everytime,& I mean everytime! I wear it people ask me what perfume I'm wearing!
This perfume lasts well too I 100% recommend it
You will not be dissapointed

I have been ordering weekly for a couple months now and all products are wonderful and such good fun to play about with making scents so I will be a customer for life 🙏

I have bought a couple of items off this site and to say I’m pleased is an understatement the quality of the product are second to none, the delivery is very quick and and updated along the way, any questions iv asked on instagram has been responded to very quick,
Thank you so much scent science.

Made an order on wednesday 7th June. Today is 12th June. Other than the automated email to confirm the order (came immediately after making the order), i have not had any other update.
I have emailed them on 2 of their email addresses and no response.
There is no telephone number listed.

Im going abroad soon so wanted my order to come through but nothing as yet.

Very frustrating, company shouldn't allow online orders to process if it cant get them out!

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UPDATE

***I've had a response to my emails and the gentleman named Elliot quickly shipped my order. A really top & professional reply, despite me having sent some harsh messages. I will definitely buy from this company again.
If you havent had your order, just email them and be patient for a few days (dont be like me and be harsh)***