ScholarTrip Avis 184

TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

My daughter is in Amsterdam and trying to change a flight to get home before holiday rush. Their fare difference quote was 2900. On the delta website the price difference is roughly $450. What is the... Voir plus

Noté 5 sur 5 étoiles

Jercel was very helpful! His email format on flights with prices and all the options made it very easy for me to understand what was going on. He remembered my concerns at hand, which made it more per... Voir plus

Noté 5 sur 5 étoiles

Ashley did a great job assisting me with my trouble. My flight's depature time was moved up an hour, and because no communication was made to me, I missed my flight. Ashley did a great job res... Voir plus

Noté 1 sur 5 étoiles

I made 2 bookings through scholartrip website as they were recommended for students. Both of my bookings were canceled for no reason. I contacted their customers support to explain why this happened,... Voir plus

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

ScholarTrip is a student travel company offering flight deals and discounts for college students and travelers under the age of 26. From our HQ in Dallas, we negotiate special airfares on the world’s biggest and best airlines. Our core philosophy is that a college education extends way beyond the walls of a classroom, and that student travel helps erase prejudices, sparks passion, and teaches us subjects that can’t be found in a text book. You can’t change the world if you haven’t explored it! Whether you are planning a weekend getaway, a trip home, a summer backpacking adventure, or a semester or a year studying abroad, we can’t wait to help you book the best flights at the best prices.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

184 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Amazing

Nomer was really helpful
The website was easy to use and efficient
Would definitely travel with them again

26 janvier 2022
Avis spontané
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Réponse : ScholarTrip

Dear Kasharlia,

Thank you for such a great review!
We work hard to offer customer experience with a difference.
We are happy to see that reflected on your last visit.

Yours Sincerely,
ScholarTrip Team

Noté 5 sur 5 étoiles

Thank you so much!

Thank you so much!! you was really helpful and following up on everything, did a good job to verify and keep the security. Too bad you confused me with a male but it's ok, I get that a lot… lol

20 janvier 2022
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Réponse : ScholarTrip

Dear Teresa,

Thank you very much for the nice feedback. Our team is always here to help our customers.

Yours Faithfully,
ScholarTrip Te

Noté 5 sur 5 étoiles

Cooperative Customer Care

May was extremely helpful cooperative and got the changes done with minimam fee.

19 janvier 2022
Avis spontané
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Réponse : ScholarTrip

Dear Anindita,

Thank you very much for the nice feedback. Our team is always here to help our customers.

Yours Faithfully,
ScholarTrip Te

Noté 5 sur 5 étoiles

Very satisfied

Richene was so helpful and efficient. Changing my flight only took one short phone call!

3 janvier 2022
Avis spontané
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Réponse : ScholarTrip

Dear Carrot,

Thank you for your review!
We appreciate that you decided to write a review of our services and we are looking forward to serving your travel needs in the future.
Hope to see you again!

Kind Regards,
ScholarTrip Team

Noté 5 sur 5 étoiles

Great Costumer Service!

The website is very easy to use and the prices are insane! It has very good deals in flight. Also the costumer service is very good and cooperative. I had different issues with my reservation and the representative May was very helpful so fast to solve this issue.

28 décembre 2021
Avis spontané
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Réponse : ScholarTrip

Dear Rahim,

Thank you so much for taking the time to write us a great review, we appreciate it. It's a real boost to the staff when they get a good review and feel their efforts are appreciated.

Sincerely Yours,
ScholarTrip Team

Noté 5 sur 5 étoiles

May did a really good job advising me…

May did a really good job advising me for a trip that had issues!

She is really sweet and understanding!!

22 décembre 2021
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Réponse : ScholarTrip

Dear Aicha,

Thank you for sharing this great review about our company! It was our pleasure to assist you.
Looking forward to serving your travel needs in the future.

Kind Regards,
ScholarTrip Team

Noté 5 sur 5 étoiles

Outstanding

I would like to compliment May outstanding help with my ticket. Her service and response was quick, precise and significantly solve the problem. She should be commended and given a promotion for her outstanding customer service.

17 décembre 2021
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Réponse : ScholarTrip

Dear Joseph,

We are glad that you loved our services. May will be pleased to learn of your high praise. She works very actively and it will provide her with great encouragement to keep doing what she is doing. So thanks for your kind words and we look forward to seeing you again.

Yours Faithfully,
ScholarTrip Team

Noté 5 sur 5 étoiles

Joycee Mongaya was really helpful and…

Joycee Mongaya was really helpful and patient! She helped me figure out everything about my flight and answered all my questions.

15 décembre 2021
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Réponse : ScholarTrip

Dear Lily,

Thank you for such a great review!
We work hard to offer customer experience with a difference.
We are happy to see that reflected on your last visit.

Yours Sincerely,
ScholarTrip Team

Noté 5 sur 5 étoiles

Joyce was the best and extremely…

Joyce was the best and extremely helpful and went the extra mile and was very helpful

28 novembre 2021
Avis spontané
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Réponse : ScholarTrip

Dear Jamal Galves,

Thanks for trusting us with your trip. We appreciate you taking the time to leave us such a fantastic rating!

Kind Regards,
ScholarTrip Team

Noté 5 sur 5 étoiles

I had a flight time change that didn't…

I had a flight time change that didn't suit my schedule. After getting in contact with Perliza, she helped me change my flight to a better time and was very speedy with the replies too! Really appreciated the service.

22 novembre 2021
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Réponse : ScholarTrip

Dear Sonia Yang,

Thank you for sharing this great review about our company! It was our pleasure to assist you.
Looking forward to serving your travel needs in the future.

Kind Regards,
ScholarTrip Team

Noté 5 sur 5 étoiles

Richene was a great agent!

Richene was a great agent. She was very professional and friendly. She contacted me right away as soon as she found the answers I needed. The process is supper easy and super quick with scholartrip. I will be booking with them from now on.

22 novembre 2021
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Réponse : ScholarTrip

Dear Jamiya Greene,

Thank you very much for the nice feedback;
We look forward to seeing you again!

Kind Regards,
ScholarTrip Team

Noté 5 sur 5 étoiles

I love booking with Scholar trip…

I love booking with Scholar trip whenever i have any questions or problems they are very helpful and get back to you very quick. Joyce was very helpful with changing my flight and she got back to me very quickly which was super helpful, I would recommend booking through them.

19 novembre 2021
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Réponse : ScholarTrip

Dear Zoe,

Thank you for taking the time to share your thoughts about our services.
ScholarTrip agents are very proud to have offered you the kind of service that has matched your expectations.
Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
We will be here for you next time you plan your travel!

Kind regards,
ScholarTrip Team

Noté 5 sur 5 étoiles

I had a flight time change and had been…

I had a flight time change and had been informed by Perliza, she had ensured me that we could easily make changes if needed. Very happy with the service!

15 novembre 2021
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Réponse : ScholarTrip

Dear Una,

Thank you for such a great review!
We work hard to offer customer experience with a difference.
We are happy to see that reflected on your last visit.

Yours Sincerely,
ScholarTrip Team

Noté 5 sur 5 étoiles

Got in contact with Sarah due to an…

Got in contact with Sarah due to an urgent flight rescheduling. She helped me out immensely and immediately. Within a few hours my itinerary was shifted and I was at ease. Really appreciated the help.

15 novembre 2021
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Réponse : ScholarTrip

Dear Sanchit Thakur,

Thank you for the feedback on your experience. We appreciate your insight because it helps us build a better customer experience.

Kind Regards,
ScholarTrip Team

Noté 5 sur 5 étoiles

Change of tickets to correct date

I booked the tickets in the wrong month, I realized it 2 weeks later late in the night, Chenno was the best and help me to change them with the correct date I needed, she was the most helpful!

14 novembre 2021
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Réponse : ScholarTrip

Dear Javier,

Thank you very much for the nice feedback. Our team is always here to help our customers.

Yours Faithfully,
ScholarTrip Team

Noté 4 sur 5 étoiles

Beautiful experience.

She was very clear even when I was the one who made a mistake and very helpful in canceling a wrongly booked flight

18 octobre 2021
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Réponse : ScholarTrip

Dear Taiwo,

Thanks for trusting us with your trip. We appreciate you taking the time to leave us such a fantastic rating!

Kind Regards,
ScholarTrip Team

Noté 5 sur 5 étoiles

The flights are cheaper

The flights are cheaper, they really have discounts for students, and they tried to search the best option for you. The process was so easy and fast. And the customer service is excellent, May Salgado was the person in charge of helping me with the process, so nice experience

21 septembre 2021
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Réponse : ScholarTrip

Dear Karen,

We work hard to meet expectations like yours and we’re so happy you loved your experience with us! Looking forward to serving your travel needs in the future.

Kind Regards,
ScholarTrip Team

Noté 5 sur 5 étoiles

Joyce was very helpful and was able to…

Joyce was very helpful and was able to change my flight and answered all of my questions. She was very professional and friendly.

17 septembre 2021
Avis spontané
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Réponse : ScholarTrip

Dear Tracey,

We are glad that you loved our services. Joyce will be pleased to learn of your high praise. She work very actively and it will provide her with great encouragement to keep doing what she is doing. So thanks for your kind words and we look forward to seeing you again.

Yours Faithfully,
ScholarTrip Team

Noté 3 sur 5 étoiles

It was easy to buy tickets and find a…

It was easy to buy tickets and find a flight that worked for me, but my ticket is still pending and my plane leaves in 12 hours. I have no way to check in and no ticket to show the gate agents

1 septembre 2021
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Réponse : ScholarTrip

Dear Katherine,

We're sorry to hear you were not able to check in right away hours before your flight. In regards to your ticket, it was sent to your email right after your ticket was issued. The last thing you need when planning a trip is to worry that is why we focus on personal assistance.

Please let us know if you still need assistance, you can email our Customer Support team at customersupport@scholartrip.com.

Sincerely Yours,
ScholarTrip Team

Noté 5 sur 5 étoiles

Nomer was the person dealing me and…

Nomer was the person dealing me and trust me, one of the kindest and yet professional in his work. So happy to book using their site. Every student must try this website and book. Way better deal than any other out there

24 août 2021
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Réponse : ScholarTrip

Dear Jasim,

Thank you for sharing this great review about our company! It was our pleasure to assist you.
Looking forward to serving your travel needs in the future.

Kind Regards,
ScholarTrip Team

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