Delivery of injections has always been at the time provided with no problems. Nurse Emma who has been my most regular nurse is friendly and helpful and always arrives around the appointment time she... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The nurse's are very friendly and efficient they make you feel at ease.They let you know what time they will arrive and I have never had a problem with the service.If you have to change your date or n... Voir plus
L'entreprise a répondu
Kept us well informed for each injection delivery and nurse visit. Cannot fault in any way.
Friendly, understandable nurses and staff. The experience and treatment ran smoothly and the communication between all parties was professional and helped at a very stressful time. It was nice to ha... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Sciensus is a proven life sciences solutions partner with more than 30 years’ experience in navigating and unlocking the complex European healthcare ecosystem. We’re the UK’s leading provider of cancer treatments at home, supporting patients and their families. Our team of specialist cancer nurses, clinical nurse specialists and practice development nurses bring systemic anticancer therapies (SACT), including chemotherapy, to thousands of patients every month, and they’ll be right by your side, every step of the way.
Coordonnées de contact
20 Eastbourne Terrace, Paddington, W2 6LG, London, Royaume-Uni
- 0333 2079882
- marketing@sciensus.com
- sciensus.com/our-services/cancer-care-at-home
4,8
Excellent
382 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Superb service
Kept us well informed for each injection delivery and nurse visit. Cannot fault in any way.
30 juillet 2026
Réponse de Sciensus - Cancer Services
Thank you for sharing your experience. We're so pleased the service has been working well for you. Thanks, Marie
Easy use of the app
Easy use of the app, deliveries and nursing always on time, constant updates of things that are in progress
30 juillet 2026
Réponse de Sciensus - Cancer Services
Thanks for taking the time to leave this feedback. I'm happy that the app has been easy to use and that the deliveries, nursing and updates have all been positive for you. Thanks, Marie
Always good service always willing to…
Always good service always willing to help with any questions you may hsve
5 août 2026
Réponse de Sciensus - Cancer Services
Thank you for taking the time to share this. Our nurses work hard to answer any questions our patients have and we're pleased that the service has been working well for you. Thanks, Marie
Delivery
Delivery of injections has always been at the time provided with no problems.
Nurse Emma who has been my most regular nurse is friendly and helpful and always arrives around the appointment time she says.
3 août 2026
Réponse de Sciensus - Cancer Services
Thank you for taking the time to share your experience. We'll be sure to pass on your kind words to Emma - this will mean a lot to hear your positive feedback. Thanks, Marie
Communication
Always informed of any changes regarding the nurses, kept up to date with any changes with days and times.
3 août 2026
Réponse de Sciensus - Cancer Services
Thank you for sharing your feedback. We're so pleased that the service and level of communication helps you manage your treatment. Thanks, Marie
Your cancer care with Sciensus
The nurse's are very friendly and efficient they make you feel at ease.They let you know what time they will arrive and I have never had a problem with the service.If you have to change your date or need advice the people answering the phone are helpful and friendly.The delivery is always on time as well
5 août 2026
Réponse de Sciensus - Cancer Services
Thank so much for taking the time to share this feedback. We're happy to hear the nurses set you at ease and that you've been able to work with the team to make the service fit around your life. Thanks, Marie
Always on time.keep me informed about…
Always on time.keep me informed about nurse visits and when my injections need ordering
3 août 2026
Réponse de Sciensus - Cancer Services
Thanks for sharing your feedback. We're so pleased that the service has been working well for you and that you've been able to order your injections easily. Thanks, Marie
Experienced and caring .
Great communication for both delivery of injections for and nurses visits. The nurses are caring and efficient. They take time to know you.
3 juillet 2026
Réponse de Sciensus - Cancer Services
Thank you for taking the time to share your experience. We're happy to hear the nurses you've seen have been caring, efficient and are able to provide focused service during the treatment. Thanks, Marie
Unprofessional...
Really inconvenient you have to write off a whole day to fit in with their delivery schedule. This week called and sent 2 emails to reschedule a delivery and have been ignored. Now run out of life saving cancer meds. They cannot be trusted with such a vital role. Will be reporting them and seeking an alternate method of getting my prescription.
Already contacted pt etc. Why dont you know? Totally uninterested.
25 juillet 2026
Avis spontané
Réponse de Sciensus - Cancer Services
Thank you for taking the time to provide this feedback. I'm sorry to hear that things went wrong with your delivery. We'd like to look into this in more detail but need some additional information to locate your account. Can you please email us at ptcomms@sciensus.com? Thank you, Marie
Friendly and professional
Friendly, understandable nurses and staff. The experience and treatment ran smoothly and the communication between all parties was professional and helped at a very stressful time. It was nice to have professional support at home over a long period of time. Thank you.
17 juillet 2026
Réponse de Sciensus - Cancer Services
Thank you for taking the time to leave this feedback. It means so much to our team to know that they are helping patients during a difficult period. We're pleased that you found the service ran smoothly. Thanks, Claire
professional and very kind people.
1 juillet 2026
Réponse de Sciensus - Cancer Services
Thank you so much for your feedback. We're so pleased that your experience has been positive and that you're finding our team to be kind and professional. Thanks, Claire
Good service
When you need a product delivered to you this sorted out straight away.
The only thing I would like is the nurse to call me on the day they are coming to administer my injection.
3 juillet 2026
Réponse de Sciensus - Cancer Services
Thank you for sharing your feedback, and it's good hear that deliveries have gone well. I'll be sure to pass on your point about the nurse calling on the day to confirm the appointment. Thanks, Claire
Réponse de Sciensus - Cancer Services
Thank you so much for taking the time to share this feedback. I'll be sure to pass this on to Jerry; it will mean so much. Thanks, Claire
Nurses are very caring and never make…
Nurses are very caring and never make you feel rushed…. Always just lovely.
6 juillet 2026
Réponse de Sciensus - Cancer Services
Thank you for taking the time to leave this review. Our nurses care deeply about our patients and it's lovely to hear that has been your experience. Thanks, Claire
App works well -Telephone operators…
App works well -Telephone operators knowledgeable and friendly
3 juillet 2026
Réponse de Sciensus - Cancer Services
Thank you for taking the time to leave this feedback. So pleased your interactions with our team have been positive. Thanks, Claire
Provide a good service
Always contact me in good time for medication delivery. Driver comes in expected time slot. Nurse arranged suitable time for injection and have been accommodating when things have clashed with other commitments.
1 juillet 2026
Réponse de Sciensus - Cancer Services
Thank you for taking the time to leave this review. It's great to hear that your experience of the service - from the delivery to the drivers to the nurse visits - have been positive. Thanks, Claire
All is good 1
1 juillet 2026
Réponse de Sciensus - Cancer Services
Thank you for taking the time to leave this feedback. So pleased your experience with the service has been positive. Thanks, Claire
Easy and stress free ordering,and good…
Easy and stress free ordering,and good delivery information
7 juillet 2026
Réponse de Sciensus - Cancer Services
Thank you for sharing this feedback. We're pleased that you've found the ordering and delivery information easy and stress free. Thanks, Claire
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.