Delivery of injections has always been at the time provided with no problems. Nurse Emma who has been my most regular nurse is friendly and helpful and always arrives around the appointment time she... Voir plus
L'entreprise a répondu
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The nurse's are very friendly and efficient they make you feel at ease.They let you know what time they will arrive and I have never had a problem with the service.If you have to change your date or n... Voir plus
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Friendly, understandable nurses and staff. The experience and treatment ran smoothly and the communication between all parties was professional and helped at a very stressful time. It was nice to ha... Voir plus
L'entreprise a répondu
Kept us well informed for each injection delivery and nurse visit. Cannot fault in any way.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Sciensus is a proven life sciences solutions partner with more than 30 years’ experience in navigating and unlocking the complex European healthcare ecosystem. We’re the UK’s leading provider of cancer treatments at home, supporting patients and their families. Our team of specialist cancer nurses, clinical nurse specialists and practice development nurses bring systemic anticancer therapies (SACT), including chemotherapy, to thousands of patients every month, and they’ll be right by your side, every step of the way.
Coordonnées de contact
20 Eastbourne Terrace, Paddington, W2 6LG, London, Royaume-Uni
- 0333 2079882
- marketing@sciensus.com
- sciensus.com/our-services/cancer-care-at-home
4,8
Excellent
383 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Easy and stress free ordering,and good…
Easy and stress free ordering,and good delivery information
7 juillet 2026
Réponse de Sciensus - Cancer Services
Thank you for sharing this feedback. We're pleased that you've found the ordering and delivery information easy and stress free. Thanks, Claire
Always a great service on the App and…
Always a great service on the App and fantastic nurses who visit me each month.
2 juillet 2026
Réponse de Sciensus - Cancer Services
Thank you so much for taking the time to share your experience. It's great to hear that the app and nurse visits have been positive and helpful. Thanks, Claire
Caring nurses
Caring nurses who arrive at the scheduled time. Flexible delivery times for medication.
8 juillet 2026
Réponse de Sciensus - Cancer Services
Thank you for your feedback. We're so pleased that the service is working well for you and that the care the nurses provide has been positive. Thanks, Claire
Great staff
8 juillet 2026
Réponse de Sciensus - Cancer Services
Thank you for taking the time to leave this feedback. So pleased your interactions with our team have been positive. Thanks, Claire
Nurses are excellent and delivery of…
Nurses are excellent and delivery of injections very prompt. Would just say I am awaiting an injection package for the end this month but I believe you have waiting on the hospital to approve prescription.
14 juillet 2026
Réponse de Sciensus - Cancer Services
Thank you for your feedback on our nurses and delivery service - it's great to hear that it's been going well. Hopefully everything is confirmed soon with your next delivery but do email ptcomms@sciensus.com if you need to chase up the prescription. Thanks, Claire
Good communication
Good communication, given a delivery slot and always make sure I’ve enough medication
The nurses are wonderful and make an uncomfortable process manageable
14 juillet 2026
Réponse de Sciensus - Cancer Services
Thank you so much for sharing your experience. It means so much to know that the nurses and the service have been helpful. Thanks, Claire
Réponse de Sciensus - Cancer Services
Thank you so much for taking the time to leave this feedback. It's good to hear that your experience has been positive. Thanks, Claire
Professional and caring service
Professional and caring service. The nurses are all experienced, kind, polite and professional. They were all great, we were especially impressed with Irvin.
Would recommend.
25 juin 2026
Réponse de Sciensus - Cancer Services
Thank you for taking the time to share this feedback. We're so pleased that your experience has been positive throughout. We'll pass on your kind words to Irvin - that will mean so much. Thanks again, Marie
Nurses are all so kind and considerate
8 mai 2026
Réponse de Sciensus - Cancer Services
Hello, thank you so much for your feedback. It's great to hear your experience has been positive. Thanks, Marie
Réponse de Sciensus - Cancer Services
Hello, thank you for taking the time the leave us this review. We're pleased to hear that our team have been delivering a good service for you. Thanks, Claire
I find this service very helpful for my…
I find this service very helpful for my on going herceptin injection. The nurses are always here with in the specified time. I have seen three nurses so far, Donna, Sharon and Amy and I have had excellent treatment.
7 mai 2026
Réponse de Sciensus - Cancer Services
Thank you so much for your feedback. We'll pass this along to the nursing team - it will mean so much to them to hear that they've been helpful. Thanks, Marie
Réponse de Sciensus - Cancer Services
Thank you for taking the time to share your experience. We're so pleased that the service is working well for you. Thanks, Marie
unable to access in touch app
unable to access in touch app. after phone call followed instructions, message reads oops something went wrong, please try again later. tried several times on different days.
20 mai 2026
Réponse de Sciensus - Cancer Services
Hello, thank you for your feedback. We're sorry to hear that the app hasn't been working for you. We've passed this information on to our team to have a look. Thanks, Marie
Because the nurses are very polite and…
Because the nurses are very polite and helpful and friendly. They are true professionals.
But I do have a little negative, ie you bombard us with texts and messages to reorder our medication far too early.
8 mai 2026
Réponse de Sciensus - Cancer Services
Thank you for taking the time to leave this feedback. It's good to hear that the kindness and professionalism of our nurses have been a positive experience. I will pass along your comment about the communications being too frequent. I know the team are actively looking at how to streamline this. Thanks, Marie
Réponse de Sciensus - Cancer Services
Thank you for sharing your feedback. We're pleased that the service is working well for you. Thanks, Marie
Réponse de Sciensus - Cancer Services
Thank you for taking the time to leave this feedback. We're pleased to hear that the nurse was on time and was able to provide helpful care. Thanks, Marie
Réponse de Sciensus - Cancer Services
Thank you for your kind words! We work hard to ensure our patients receive excellent care and we're please that's been your experience. Thanks, Marie
Very good company they send my…
Very good company they send my injections and they send a nurse every month 9
8 mai 2026
Réponse de Sciensus - Cancer Services
Thank you for taking the time to share your experience. We pleased that the service is working well for you. Thanks, Marie
Réponse de Sciensus - Cancer Services
Thank you for your kind words. Our team work hard to ensure the service we deliver meets the needs of our patients and we glad this has been your experience. Thanks, Marie
Réponse de Sciensus - Cancer Services
Thank you for taking the time to leave a review. We're pleased the service is working well for you. Thanks, Marie
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