Scout Financial Services Ltd  Avis 

Good experience overall - however our financial advisor left the company and we were left without the application being progressed. But Steven was amazing at getting us back on track. It was nearly a 5 stars on his help alone.

I had the pleasure of dealing with Mark Widdows in regards to my mortgage application. He was very thorough and helpful throughout the process and as a first time buyer was able to explain the whole process seamlessly and taking out all the unnecessary jargon when things would get complicated.
He seems very experienced in the whole process and whenever I had a query response time would be immediate. I would recommend anyone who is seeking a mortgage or remortgage to deal with Mark in the future.

Being a first time buyer could be daunting. However, David White and Lesley Eltis made the process simple and easy from the very beginning. Great communication,advise and guidance were clear and comprehensive. David was always available and would make time as required. Thank you for making this experience remarkable and will recommend you any day any time.

This is an absolute stellar service. My husband and I just purchased our first home using Scout Financial Services for our mortgage application and insurance options.

Our main point of contact was with Ashleigh. She helped us go through all the paperwork and get the best possible interest rate. Lesley helped coordinate with her, as well, to make sure we were constantly kept in the know. The level of communication was lovely.

Gary & Kelly both took time from their family in the evenings, so that we could have a chat about insurance after our own workdays. This was really appreciated and helpful.

Would definitely recommend!

I had a great experience with scout team especially susan and ross who delt with my mortgage i would really recommend them.

I have had the opportunity to work with this team (Ross Bowie and Sue Brown), and i am very pleased I took the chance. As a first time buyer everything was explained to me and broken down to help me to understand what I should be expecting and how this great big change will affect my life moving forward. I was not rushed into anything or into making any decisions I was given enough information and time and a lot of support to make informed decisions on this big purchase. I was never made to feel as though I had to say “yes” to everything, the team ensured I understood every separate aspect of the long and tedious process which I found very scary in the beginning; I however found the process went by extremely quickly and smoothly, thank you to Ross and Sue. I was always prompted to contact them if ever I was not sure on a certain matter or if I needed help fining out or chasing up something. Additionally Ross and Sue would check in during the process to gather how things were getting on by phone or email. Sue has been exceptionally helpful and supportive throughout and within the final weeks leading up to “completion”, she liaised with myself and solicitor frequently to make sure things were moving along at the right time.

As an individual going through this big change for the first time with the support of Ross and Sue I was made to feel like an expert in my case, taking into account I had no prior knowledge of this process which seemed like a monstrous mountain to climb at the time. Now here I am at the finish line courtesy of the support, patience, knowledge and skills of Ross and Sue. If ever in the future I should find myself requiring their services again I would one hundred percent be contacting the company to request their support. I would wholeheartedly recommend this service to anyone!

Thank you again finally for your help and support Ross and Sue.

Kind regards,
Ramonic

Brilliant service from Sue and Ross. I couldn't have done without them. Special thanks to Ross for doing 3 times a new application until I found my dream home. Sue was so helpful liaising with all stakeholders to make sure we are completing on time. Good value for money and a very reliable and professional team.

David was incredibly helpful, friendly and trustworthy. David went above and beyond to explain things clearly to me as a first time buyer and always responded quickly to my enquiries. I cannot recommend him enough! Throughout the process, Scout contacted me proactively to see if I needed any support.

I honestly couldn’t recommend this company highly enough. Every person I dealt with was so friendly, helpful and supportive throughout the whole process. Nothing was ever too much trouble, and they went above and beyond to make sure I was looked after.

Buying a house can be a really stressful time, but they were always reassuring, approachable and happy to answer any questions, which made such a difference and helped take so much of the stress away.

A fantastic team from start to finish. I’m so grateful for all their help and support and would wholeheartedly recommend them to anyone looking for a mortgage advisor.

Really easy to deal with. Quick responses and always made sure things were going smoothly.

Thanks again for everything.

Brandon and Steven were absolutely brilliant. I was always kept in the loop so I knew what was happening and what else needed doing at all times.
Thanks again for your help.

The actual experience of buying my first home wasn't great it took a few days short of 7 months to be completed. SUE!!!! YOU ARE AMAZING! You gave me hope, you chased, you had kind words and was so supportive. I cannot thank you enough!

I had a good experience using scout financial services with Steven and Mandy. They helped me throughout the purchase of my house and made the process go smoothly. I am happy with the support I received from Steven and Mandy and they explained everything well to me. Would highly recommend.

Fantastic and supportive through out. Most importantly got what I believed to be a decent deal given the current financial climate. The team at Scout made our dream move possible. Thankyou

Tara, contacted me. When I asked where she obtained my contact details from and tried to raise a complaint and asked for their FCA registered number. They refused to provide this information or help.

Avoid this Company as they seem to be illegally obtaining Client data.

A formal complaint will be made to the financial conduct authority.

I worked with Charlotte Bakewell during my recent property purchase, she was brilliant from start to finish. Responding very quickly to any queries, being proactive, and moving very swiftly resulting in a mortgage offer. Even after completion Charlotte stayed in touch, helped arrange additional protection, and made the process much smoother.

Very prompt communication and did a fantastic job on finding the mortgage and insurance policy that was right for us. Absolute value for money, we couldn’t recommend enough.

Adam and Steven have provided an excellent service throughout and deserve recognition for their dedication, customer focus and professionalism. Would highly recommend their service provision.

Scout are fantastic. Thank you to Susan Brown and Paul O’Connor for sorting arrangements out again.

David and his team did a great job of arranging my mortgage. They got in touch 6 months before it was due to be renewed and stayed on top of the rates to ensure I got the best one. So pleased as we had to get an offer and cancel it a couple of times as the rate was going down. The rates have now gone up so they have saved me a lot of money!