SelectQuote Avis 

We've filled out the questionnaire, talked to the guy for almost an hour on the phone and did another questionnaire and still haven't heard from anyone. At least tell us if coverage was denied also the amount you said we could get was half for double the price. And my husband is a healthy man.

Still waiting for approval from underwriter. Just delay after delay

The process was very organized and thorough.

I only called to inquire about quotes on their life insurance on behalf of someone else and the customer reps were extremely rude and disrespectful over the phone!

The agent was super nice and asked a LOT of questions. Unfortunately I had to answer them all over again on the insurance website. This is VERY DIFFERENT than what is advertised. After paying my initial fee, I thought it would be a full month before the first payment. Nope…it showed up the following week.

No follow up to my request for insurance.

It's what I expected, very nice and cordial

Kelsey our agent has been very attentive.

Found a great quote and helped me navigate a long and complicated underwriting process

Great follow up, helped from start to finish.

Professional staff. So far, so good.

Chris was awesome

**Terrible Communication and Incorrect Medical Information**

I started the life insurance process with SelectQuote on April 30. They sent someone to my home to complete extensive testing and bloodwork, and then I heard absolutely nothing for months.

In July, a representative named Tiffany finally contacted me and said a report claimed that I had ANA. She never mentioned hypertension at that time. I explained that I do not have ANA and had my doctor send her a letter confirming this. After that, Tiffany never followed up, never confirmed that the doctor’s letter had been reviewed, and never told me whether the incorrect information had been corrected.

I followed up again last week, and a different representative emailed me a very expensive quote. When I asked what medical conditions were being used to determine the rate, I was told hypertension, sleep apnea, and ANA.

I have never been diagnosed with hypertension. My sleep apnea is very mild to nonexistent with my Inspire implant, and the incorrect ANA information was apparently never removed, despite my doctor providing documentation.

This entire process has been frustrating, disorganized, and a complete waste of my time. SelectQuote allowed months to pass without communication, failed to properly follow up on medical documentation, and appears to have based my quote on inaccurate health information. I would not recommend using them based on my experience.

Filled out all online requirements, received email that all was received, then next day said I needed to complete there questionnaire again. I have no idea what is going on with select-quote and Prudential.

Did a great job finding better coverage for less money.

EXCELLENT SERVICE BY RN
SERVICE provided at home

Found me the best rate in the market and the process was quick.

Your representative was knowledgeable and helpful in addressing all of my concerns. He did an excellent job!

Great contact, provided answers to questions.