Always prompt reply, very knowledgeable and you always stand by your product and warranty if there’s an issue. Thanks for being one of the good ones.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have been using exclusively Selkirk products since I got into pickleball in late 2024. Not only are the products great, but their customer service is excellent if you ever have an issue. I appreciat... Voir plus
Man I gotta say, anytime I need support from Selkirk their customer service is by far the best I’ve experienced! I recently bought the new Boomstik which is amazing but during match play my partner an... Voir plus
The sales representative helped guide my wife, whom is crossing over from playing USTA Open level tennis. Because my wife used a 2-handed backhand, the sales rep had personally used both paddles we we... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The leading high-performance Pickleball paddle brand backed by the Pros. We Are Pickleball.™ We are a family-owned business in the beautiful area of Coeur d'Alene, North Idaho—literally located in the shadows of the southern beginnings of the Selkirk mountain range. We have a passion for the game of Pickleball and are seeking to bring it out of the leisure-sport perception and elevate it as the exciting sport that it is. Not to just retirees and seniors but to a whole new generation of serious athletes that have found the agile challenges and need for adrenaline-rush reflex speed of Pickleball to be surprisingly addictive—which is the main reason Pickleball is becoming the fastest-growing sport in the U.S. and soon, the world.
Coordonnées de contact
12037 N Tracey Rd, Hayden, 83835, Hayden, Etats-Unis
- (800) 759-4326
- support@selkirk.com
- selkirk.com
4,7
Excellent
564 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
2 Comments
The B2B site is great - 2 complaints.
1. Shipping is always high..., higher than other suppliers of similar distance.
2. You need better discount levels for retailers who order higher volume.
Thanks
1 juillet 2024
The Selkirk Customer Service Team was…
The Selkirk Customer Service Team was quick to assess and ship a replacement paddle. My warranty submission and receipt of the replacement paddle happened within a week.
20 juin 2024
Avis spontané
Excellent customer service and very…
Excellent customer service and very impressed with their community growth program which enabled me to work with the City of Rochester, NY to bring all of the recreational, social, physical & mental health benefits that are available in suburban towns into the City of Rochester for the benefit of its 220,000 youth, families and adults.
1 juin 2024
Avis spontané
Selkirk employees care...
I am always happy interacting with Selkirk employees as they always seem to be very engaged and take personal ownership.
2 juin 2024
Famous Brand Treats Customers Like Royalty
As probably the most well known pickleball paddle brand, it was amazing to discover that Selkirk is a family-owned business that treats a customer as if their world depended on that person's good experience and brand loyalty! They replaced a paddle with minimal questions and immediate replacement. Stunning!
28 mai 2024
Avis spontané
Easy to view all the options for a…
Easy to view all the options for a paddle, and even easier to select the options when I decide what works for me. Great options all around in weight, color, style, grip size.
1 juin 2024
Always such a pleasure dealing with…
Always such a pleasure dealing with Selkirk and Selkirk customer service. Orders always come out correctly and if they don’t, Customerservice takes care of it right away. A pleasure to do business with this
31 mai 2024
Unmatched Client Service
Kelli Feguson, was really easy to work with. She was prompt to respond to my request, and provided detailed feedback immediately.
9 mai 2024
Avis spontané
Friendly
Friendly, open support service. Quality equipment with quality customer service.
8 mai 2024
Avis spontané
Great service
I was amazed to see how the warranty process works here. There was no gap for me in having a paddle to play during the warranty claim process
1 mai 2024
Avis spontané
Fast and efficient warranty process
25 avril 2024
Avis spontané
My experience with Selkirk…
My experience with Selkirk representative was excellent.
She did not have the answer but researched and got right back to me. Then followed up later.
I purchased the Lab Project 006.
12 avril 2024
Avis spontané
Earned loyalty
I was already a big fan of Selkirk as they’re the only paddles I use/buy. But the service I just received after making a warranty claim sealed it. The process was very easy, customer service was friendly and clear, and their response was swift. It was exactly 7 days between submitting my claim and receiving my replacement paddle. Awesome! Thank you team Selkirk!
10 avril 2024
Avis spontané
Great after purchase services…
Great after purchase services especially the warranty claim process.
26 mars 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.