The app does not live up to what's promised, instead they take advantage being a self help-app for people with adhd who tends to be a group of people you can exploit with these kinds of scams and refu... Voir plus
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Lisez les avis des autres
Investing a few minutes each day into reading the articles on Sensa and instituting a bunch of new habits (and insights) has been great. With Sensa, I finally broke free of the pandemic/lockdown leth... Voir plus
L'entreprise a répondu
Another auto-renewal scam victim here. This company’s policies and practices are predatory, to say the least. I have a longstanding practice of noting any subscription end or renewal dates in my calen... Voir plus
L'entreprise a répondu
SCAM Alert!!!! They unauthorizedly charge your card and never issue refunds. Beware when you setup subscription for trial. They will take your card details and charge you $80 every month without your... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Sensa
Écrit par l'entreprise
Join 75K+ users finding mental balance with Sensa
Sensa is a mental health app that uses Cognitive Behavioral Therapy (CBT) to help improve your mental well-being. We focus on practical CBT strategies backed by research to tackle common issues like:
Through our carefully created CBT content, calming exercises, and self-improvement guides, Sensa empowers you to take charge of your mental well-being and, in turn, your overall life.
Coordonnées de contact
95 3rd St 2nd Floor, San Francisco, CA 94103, San Francisco, Etats-Unis
- hello@sensa.health
- sensa.health
2,8
Moyen
333 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Les gens ont aussi consulté
This app is taking advantage of the…
This app is taking advantage of the condition of people with Adhd for the purpose of scamming.
Exactly like the previous review, Sensa Health took money from my account without any prior notification.
They claimed that I started a trial on July, but I couldn't actually get any use of their app, as I couldn't install it on my Huawei phone. But this I found out only after paying that subscription. Today I complained to them and this is the answer I received:
Thank you for reaching out.
I am sorry to hear that you were charged for the renewal.
Upon checking on your profile, it seems that you purchased a recurring 3-month subscription on 2023-08-29 for 79.2 USD for the Sensa product, and the subscription was automatically renewed as indicated in your purchase confirmation. So that is why you are seeing this charge on your account.
I can confirm that your subscription has been canceled, and there will be no further charges. Please know that you can still use your Sensa plan until 2024-03-07, when the subscription ends.
As per our Terms and Conditions, the subscription cancellation request should be sent at least 48 hours before the automatic renewal. Unfortunately, we have not received a request from your email address before the subscription is renewed.
Therefore, in your case, we are not able to issue a refund since the mentioned time limit has already expired. Please accept our apologies for any inconvenience this may have caused you.:
You can find out more about our refund policy here:
If you have any other questions, do not hesitate to get back to us.
7 décembre 2023
Avis spontané
Réponse de Sensa
Dear Cristina,
We're sorry to hear about your experience and the issues you faced with your Sensa subscription. We understand your concerns, especially regarding the compatibility with Huawei phones and the notification process for renewals.
We have already requested your contact details via Trustpilot to address your situation directly and explore possible solutions. Our aim is to ensure a fair and satisfactory resolution for all our users, and your feedback is crucial in helping us improve our services.
Thank you for bringing this to our attention, and we look forward to assisting you.
Best regards,
Team Sensa
Sensa: a wellness builder
In my search for an app that would help me tackle my lifelong procrastination, I found Sensa to be a great fit. It tells me the why and gives me Cognitive behavioral tools to better manage procrastination as well as overall wellness. It's also good as a mood journal and routine reminder.
4 décembre 2023
Avis spontané
Réponse de Sensa
Thank you so much for your positive review and for choosing Sensa as your wellness builder! We are delighted to hear that our app has been helpful in managing procrastination and contributing to your overall wellness journey. It's great to know that features like the mood journal and routine reminders are making a positive impact.
Good luck on your continued journey towards wellness and productivity. Remember, we are always here to support you, so if you need any assistance or have suggestions, please don't hesitate to reach out.
Warm regards,
Team Sensa
I started Sensa over the weekend
I started Sensa over the weekend. It is already better than the other Apps I've tried. The information is displayed in a way that lets you absorb the content and not be overwhelmed. My only complaint is with the Journaling, I wish it would let you record the information asked in the day's lesson not just your mood throughout the day.
4 décembre 2023
Avis spontané
Réponse de Sensa
Dear Kalyn,
Thank you for your feedback and for choosing Sensa! We're thrilled to hear that our app stands out positively compared to others you've tried, especially in terms of content presentation.
We appreciate your input regarding the journaling feature. Exciting news - we are currently working on enhancing this aspect of the app. Stay tuned for our upcoming update, which will include a more comprehensive journaling option, allowing you to record information related to the day's lessons.
Your suggestions help us grow and improve, and we're grateful for your support. If you have any more ideas or need assistance, we're always here to help.
Warm regards,
Team Sensa
I want to cancel my subscription
I want to cancel my subscription. I can see how to cancel emails but not the monthly subscription. I only wanted to see for 1 month if this was beneficial. Please show me how to cancel.
3 décembre 2023
Avis spontané
Réponse de Sensa
Dear Lucinda,
Thank you for reaching out to us. We have already requested your contact details via Trustpilot to assist you with your subscription concerns. However, if you prefer to cancel the subscription yourself, you can do so by going to the 'Settings' section in the Sensa app, then selecting 'Subscription', and finally 'Manage Your Subscription'.
If you need any further assistance or have additional questions, please don't hesitate to contact us at hello@sensa.health. We're here to help and ensure that your experience with Sensa is as smooth as possible.
Best regards,
Team Sensa
Sensa is a ripoff
I don’t like the fact that Sensa automatically renews the subscription without warning. I was charged this morning and immediately asked for a refund. I received a snotty email back saying I cannot get my money refunded. Do not do business with Sensa or you will get the “gotcha” treatment.
27 novembre 2023
Avis spontané
Réponse de Sensa
Dear Gail,
Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear about your experience regarding the subscription renewal process.
We have already requested your contact details through Trustpilot, as we are eager to understand and resolve this situation to your satisfaction. We would really appreciate the opportunity to discuss this matter with you directly and address your concerns.
Warm regards,
Team Sensa
Intuitive to use and it really helped
I've been struggling with procrastination and severe burnout for the last 5 years. This is the first tool that's really help me tackle it. 100% recommend.
15 novembre 2023
Réponse de Sensa
Dear Issar,
Thank you so much for taking the time to leave such a heartfelt review. We are deeply touched to hear that Sensa has been a valuable tool in your journey to overcome procrastination and severe burnout. Knowing that our app has made a significant difference in your life is incredibly rewarding for us. Your recommendation means the world to our team, and we are committed to continuing our efforts in supporting mental health. Please feel free to reach out to us at hello@sensa.health if you have any suggestions or need further assistance. Your success and wellbeing are our greatest inspirations.
Warmest regards,
Team Sensa
Sensa is a very limited app
Sensa is a very limited app. It claims to be of immeasurable help to those with ADHD, I did not find this to be the case. It allows its user to track a very narrow range of moods, after two days this becomes repetitive and boring. It does give information about ADHD but nothing of any substance and in a drip by drip fashion. It offers prompts and reminders to its users in a simplistic manner. It is more suited in design to children rather than adults. Spend your money more wisely on a notebook and a well written book or two on ADHD and you will be financially, motivationally and educationally far better off. It was most disappointing, don’t bother wasting your time or money.
14 novembre 2023
Avis spontané
Réponse de Sensa
Dear Rachel,
We're truly sorry to hear that your experience with Sensa did not meet your expectations, especially in terms of support for ADHD. We aim to provide valuable tools and resources for our users, and it's disappointing to know that you found the app limited and not engaging.
Your feedback regarding mood tracking and the content provided is extremely important to us. We are constantly looking to improve and expand our features to better serve our users. We would greatly appreciate the opportunity to discuss your concerns in more detail and see how we can make your experience with Sensa more beneficial.
Please reach out to us at hello@sensa.health with your account details and a reference to this review. We are committed to addressing your concerns and exploring ways to enhance the value of our app for you and others.
Thank you for sharing your thoughts, and we hope to hear from you soon.
Best regards,
Team Sensa
Takes a little patience but I think it's good
Took me a while to navigate the site and find everything. For instance I didn't know what the journal was for a long time.
It's been more helpful than I expected; I expected nothing. It also doesn't mind when I skip a day or two or three; sometimes digesting what I learned and sometimes just blowing it off. Still in early days (lesson 8) and I'm trying to be patient and assume it hasn't taught me everything yet.
13 novembre 2023
Réponse de Sensa
Dear Sally,
Thank you for taking the time to leave us a review. We're glad to hear that you're finding our app helpful, even more so than you initially expected. It's great to know that you appreciate the flexibility of the app, allowing you to take breaks and digest the material at your own pace.
Your patience and openness to the learning process are admirable. As you progress through the lessons, we hope you'll continue to find valuable insights and tools. If you have any questions or need assistance navigating any part of the app, please don't hesitate to reach out to us. We're here to support you on your journey.
Warm regards,
Team Sensa
Helps me organize my day
Helps me organize my day, learn much about AHDH, feel better and more organized.
10 novembre 2023
Avis spontané
Réponse de Sensa
Dear Pedro,
Thank you for taking the time to leave us such a positive review! We're delighted to hear that our app has been helpful in organizing your day and in providing valuable insights about ADHD. It's wonderful to know that it's contributing to your feeling better and more organized. Your feedback is greatly appreciated and motivates us to continue improving our services.
Warm regards,
Team Sensa
Well-structured mental health program
Bite-sized advice to make progress slowly but decisively.
9 novembre 2023
Avis spontané
Réponse de Sensa
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you find our mental health program well-structured and appreciate the bite-sized advice we offer. It's wonderful to know that you're making steady and decisive progress. Your feedback is invaluable to us, and we're committed to continually improving our app to better support your mental health journey. If you have any suggestions or need further assistance, please don't hesitate to reach out.
Warm regards,
Team Sensa
I liked the whole app interface and the…
I liked the whole app interface and the way it was build. As ADHD Person it was super hard to continue the course of reading. the month is gone and Im at day 8.
I also had a lot of struggle together with the support about the notifications in the app. Especially for the mood checkins
9 novembre 2023
Avis spontané
Réponse de Sensa
Dear Chris,
Thank you for sharing your valuable feedback with us. We're glad to hear that you liked our app's interface and design. Understanding that staying on track with reading can be challenging, especially for someone with ADHD, we appreciate your honesty in sharing this difficulty. We're sorry to hear about the struggles you've experienced with our support team and the notification system for mood check-ins. Please know that your experience is important to us, and we are committed to making improvements. We'd like to learn more about your concerns to enhance your experience with Sensa. Feel free to reach out to us directly with any suggestions or further issues. Your insights are crucial in helping us create a more inclusive and user-friendly app.
Best regards,
Team Sensa
I love the emotional check ins
I love the emotional check ins. It has really helped me become more aware of what im actually feeling, and why. It has also helped stop the spiral to write down what i feel and why. Also some grate tools learned like OHIO.
Only handle it once. Really helped me avoid the build up of clutter on a daily basis.
9 novembre 2023
Avis spontané
Réponse de Sensa
Dear Daniel,
Thank you immensely for taking the time to leave us such a thoughtful review. We're deeply gratified to hear that the emotional check-ins on our app have significantly contributed to your self-awareness and emotional understanding. It's especially heartening to know that these tools have been effective in halting negative spirals and in teaching valuable techniques like OHIO (Only Handle It Once) to manage daily clutter. Your journey and the progress you've made are inspiring to us. We're committed to continually enhancing our app to support your mental wellness journey. Should you have any further feedback or need assistance, please don't hesitate to reach out.
Warmest regards,
Team Sensa
Good app
It is a good app. I got it for free with a promotion so I'm happy with it and use it frequently. In my opinion its not worth money as I think it doesnt have too much functions.
9 novembre 2023
Avis spontané
Réponse de Sensa
Thank you for taking the time to leave us a review. We're glad to hear that you're happy with our app and are making frequent use of it, especially through the promotional offer. Your honest opinion regarding the app's value and functionality is greatly appreciated, as it helps us understand our users' perspectives and improve our offerings. We're continually working to add more features and enhance the overall experience. If there are specific functions or features you feel would make the app more valuable, we would love to hear your suggestions. Your feedback is vital in guiding our efforts to make our app better and more useful for everyone.
Best wishes,
Team Sensa
Gave me positive and permanent knowledge I needed
I saw this app through the instagram reels. At that time I was procrastinating so much on instagram and other SNS that the ads were showing me lots of apps that help the procrastination. One of them was Sensa. The reason I chose Sensa was because it was built upon the principles of Cognitive Behavioral Therapy (CBT) so I thought it would be legitimate.
The apps gave me daily tasks and advice and tips. It taught me so much about my procrastination behavior.
My procrastination behavior has improved but not dramatically. and that's okay. with daily journaling and review of that app, I am sure I will be able to change my mind and behavior.
1 octobre 2023
Avis spontané
Réponse de Sensa
Dear Nana,
Thank you so much for sharing your experience with us and for taking the time to write this review. We're delighted to hear that you discovered Sensa through Instagram reels and chose our app because of its foundation in Cognitive Behavioral Therapy (CBT). It's wonderful to know that our daily tasks, advice, and tips have been enlightening for you, helping you understand and improve your procrastination behavior.
Progress, no matter the pace, is a significant step towards change, and we're glad to be a part of your journey. Your commitment to daily journaling and reviewing the app's content is inspiring. We believe in your ability to transform your mind and behavior, and we're here to support you every step of the way. Should you have any feedback or need assistance as you continue this journey, please feel free to reach out to us.
Warm regards,
Team Sensa
Enjoyed and benefitted much more than expected
Bite sized, logical steps. Super encouraging. Solutions and exercises I wouldn't have thought of or done on my own.
29 septembre 2023
Avis spontané
Réponse de Sensa
Dear Lisa,
Thank you for your wonderful review and for taking the time to share your experience with our app. We're thrilled to hear that you've enjoyed and benefited from Sensa more than you initially expected. It's great to know that the bite-sized, logical steps and the encouragement within our app resonated with you. We're especially glad that the solutions and exercises provided have offered you new perspectives and methods to enhance your well-being. Your progress and feedback are incredibly valuable to us. Please feel free to reach out if you have any suggestions or need further support. We're here to help you on your journey towards greater well-being.
Best wishes,
Team Sensa
Waste of time and money - nothing new or useful
Two weeks into a 6 month subscription and I realized I was duped. This app does NOTHING except (maybe?) track your activities and your mood. Does anyone need that? If so, a notebook would be more functional and easier, not to mention a lot cheaper.
1 - It tracks activities, but you have to put them on the list, yourself. Activity choices are basic 'good health' common sense : brush your teeth, exercise, eat 'healthy' (what does that even mean?!), get sleep, or write up your own. They don't have personal recommendations or anything cutting edge, and you just check it off when 'done'. Honestly, a basic task tracker or habit app would do FAR MORE for you in this regard.
2 - you log your mood by picking a smiley face and assigning one of THEIR suggested 7 emotions to it. If you're feeling some OTHER emotion, you're SOL. There's no feedback or suggestions about what to do about your feelings - it's just a spot to put notes for yourself, I guess. You have to figure out anything else on your own.
3 - ADHD suggested activities: meditation, deep breathing, and grounding exercises. Too basic, and, really, if those work for you, there are 1,000 BETTER apps for these specifically. Sensa offers a short list of audio meditations that don't cover nearly enough ground to be worth using. (TBF the guide has a soothing voice and isn't bad at guiding. I got a cool, professional vibe, though, not warm and genuine. On a good day, it would be fine, but if I was in a crisis or looking for real help, this is not the guide I'd want)
4 - In 2 weeks, I've gotten no personalized information, suggestions, or exercises. This app seems to be nothing more than a clunky, basic task tracker with some basic level ADHD info parsed out into daily snippets. It's not providing any analysis or help, or anything of any added value. I was expecting the app to USE the data in some way to make recommendations or offer personalized/targeted exercises or techniques.
Final: not sure who I would recommend this app to, but it's definitely not for me.
6 novembre 2023
Réponse de Sensa
We're sorry to hear that Sensa hasn't met your expectations. We value your feedback and want to make things right.
We've reached out on Trustpilot for your contact details to offer personal support. Meanwhile, have you explored the "My Plan" section for daily lessons tailored to your progress? This might address some of the personalization you’re missing.
Your insights on activity tracking and mood logging have highlighted areas for us to enhance, and we are actively working on improvements. For ADHD resources, we're broadening our scope to provide more in-depth support.
Please get in touch at hello@sensa.health. We’re committed to improving your experience and ensuring Sensa meets your needs.
Warm regards,
Team Sensa
Helpful…
It has a lot of interesting information that helps you understand your procrastination situation
12 octobre 2023
Réponse de Sensa
Dear Kenny,
Thank you so much for taking the time to leave us this positive review. We're thrilled to hear that you're finding valuable insights in understanding your procrastination through Sensa. Your journey to self-improvement is important to us, and we're here to support you every step of the way!
Warm regards,
Team Sensa
Positive experience
I enjoy the different choices of activities offered.
I'm able to acknowledge my feelings and write them down.
The activities are very helpful, also the ADHD plan, I've completed 20% and feel accomplished.
I like to see the smiley face on my phone.
30 octobre 2023
Réponse de Sensa
Dear Cynthia,
We're truly heartened to hear about your positive experience with Sensa. It's wonderful that you're finding the variety of activities beneficial and that they're helping you acknowledge your feelings. Your progress on the ADHD plan is commendable, and we're thrilled to know that our app is bringing a bit of joy to your daily routine with that smiley face! Thank you so much for taking the time to share your journey with us – your sense of accomplishment is our greatest reward.
Warm regards,
Team Sensa
This is my second attempt
This is my second attempt. The first time, I never even opened the app. This time, I am using it daily. So far I've used it consistently and I find that I am much more mindful about my thoughts, my body, and my stress level. I am coping and managing well. I believe the short lessons are very effective.
2 novembre 2023
Réponse de Sensa
Dear Deanna,
We can't thank you enough for giving Sensa another try and for sharing your positive feedback. It's incredibly rewarding to hear that our app is now a part of your daily routine and that you're noticing tangible benefits in mindfulness and stress management. Your journey to improved well-being is inspirational, and we're so grateful that our short lessons are contributing effectively to your progress. Thank you for your trust and commitment.
Warmest regards,
Team Sensa
Réponse de Sensa
Dear Maryanne,
We're thrilled to see that you're enjoying the experience with Sensa! It's fantastic to know that our tutorials are hitting the mark for both enjoyment and insight. Thank you for taking a moment to share your thoughts; it means a lot to us. We're committed to making continuous improvements and providing content that sparks thought and fosters growth.
Warm regards,
Team Sensa
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