Easy to order online. Fast delivery with no issues. Scent bottles are presented in a lovely box, and the smell of the scents are fabulous.
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Lisez les avis des autres
Great support from lovely woman at the Livingstone store, very customer focused and great passion for the products. I do think Sensum have the most visually appealing diffusers, elegant, sophisticate... Voir plus
This is the second time in a few months I’ve had delivery issues with this company. Usually deliveries are within a few days; previous order took around 3/4 weeks to receive goods, but NO communicat... Voir plus
By making a fantastic product....... Tried lots of different companies including Molten Brown.....which I might add are super....but Sensum are hard to beat. Been buying the Persian Spice 30ml Con... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Bring the scents of nature to your home with Sensum Scents.
Coordonnées de contact
Royaume-Uni
- sales@sensumscents.com
- sensumscents.com
4,3
Excellent
436 avis
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Excellent
Package went missing emailed and replied quickly sending new package out really responsive customer services
Scents beautiful and last in room couldn’t be happier
5 septembre 2024
Customer Service
Excellent Customer Service from Robert, very quick at responding to my email.
Best scents i have smelt
30 juillet 2024
Lovely diffusers, fragrance oils are gorgeous and customer service outstanding
Having previously admired the diffusers I finally took the plunge and purchased two diffusers and oils during a recent promotion. The diffusers are lovely and even when not in use look very decorative. The fragrance oils smell gorgeous and leave your home smelling divine and I'm looking forward to trying some of the other scents available. There was an error made with my order (easy mistake that anyone could make and not a big deal) but on contacting customer services this was rectified and dealt with quickly and I can honestly say I have never received such great customer service from a company before and would have no doubts in recommending Sensum Scents to anyone.
16 juillet 2024
Avis spontané
Excellent customer service
Got the wrong scents sent but customer service were excellent and resolved this very quickly
2 juillet 2024
Absolutely first class customer…
Absolutely first class customer service. Very responsive and immediately replaced my sensum diffuser after finding a fault with it. Thank you
9 juillet 2024
Quick delivery amazing scents
2 juillet 2024
Incredible Customer Service
Incredible Customer Service. My diffuser developed a fault and the store it was purchased from - The Designer Rooms, Kilmarnock - were extremely unhelpful and rude as it was 6 weeks over the 12 month guarantee.
Contacted Robert at Sensum directly and he was incredibly helpful and understanding, resulting in him kindly sending me a new unit.
Outstanding Customer Service.
Thank you very much Robert - wish all retailers had your high standard of Customer Service. Thanks again Heather
8 juillet 2024
Avis spontané
Shocking
Shocking - reached out to them on email and all social media platforms and received no response...still waiting
1 avril 2024
Avis spontané
Lovely range of products
Lovely range of products, although silver looks more like a bronze
4 juin 2024
Réponse de Sensum Scents
Hi, thanks for your feedback.
Réponse de Sensum Scents
Thank you, Mr & Mrs Gray! We’re thrilled you love the fragrance. If you need any assistance, please feel free to reach out.
Lovely smell
14 mai 2024
Réponse de Sensum Scents
Thank you, Hayley! We’re delighted you enjoy the smell of our scents!
Absolutely love these oils
Absolutely love these oils, don’t use anything else, only need a few drops and scents are delicious
1 mai 2024
Avis spontané
Réponse de Sensum Scents
Thank you, Pamela! We’re thrilled you love the oils and their delicious scents. Your support means a lot to us.
Professional Service
Ease of ordering system and very quick delivery. Had items within 2 days of ordering.
5 avril 2024
Réponse de Sensum Scents
Thank you, Thomas! We’re pleased you found our ordering system easy and delivery quick.
Had a problem with my diffuser
Had a problem with my diffuser, emailed.
Robert got straight back to me and solved the problem.
Amazing service from robert
Highly recommend
11 avril 2024
Avis spontané
Réponse de Sensum Scents
Thank you, Louisa! We’re sorry to hear you had an issue with your diffuser but delighted that Robert could resolve it quickly for you. Your recommendation and kind words about our service mean a lot to us.
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