Easy to order online. Fast delivery with no issues. Scent bottles are presented in a lovely box, and the smell of the scents are fabulous.
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Lisez les avis des autres
Great support from lovely woman at the Livingstone store, very customer focused and great passion for the products. I do think Sensum have the most visually appealing diffusers, elegant, sophisticate... Voir plus
This is the second time in a few months I’ve had delivery issues with this company. Usually deliveries are within a few days; previous order took around 3/4 weeks to receive goods, but NO communicat... Voir plus
By making a fantastic product....... Tried lots of different companies including Molten Brown.....which I might add are super....but Sensum are hard to beat. Been buying the Persian Spice 30ml Con... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Bring the scents of nature to your home with Sensum Scents.
Coordonnées de contact
Royaume-Uni
- sales@sensumscents.com
- sensumscents.com
4,3
Excellent
435 avis
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Persian Spice heaven
Delighted with my order, i love the scent throughout my home.
Delighted with the value for money on the discounted set, I also love the fact you thanked me for my custom and awarded me a further 10% discount on my next purchase , that said, the fact that it expires in 4 weeks is disappointing, so I will lose that discount, but again that said, i will shop with you again as the product, packaging etc are on any level.
18 octobre 2024
Avis spontané
Réponse de Sensum Scents
Hi Christine,
Thank you so much for your lovely review! We’re thrilled to hear you’re delighted with your order and enjoying the scent throughout your home—it’s wonderful to know you’re happy with the value and quality of our products.
We really appreciate your feedback about the 10% discount expiration. We understand it can be a little restrictive, and we’ll take this on board as we continuously look to improve. If you ever have any questions about offers or need assistance, please don’t hesitate to reach out.
Thank you again for your kind words and support. We look forward to your next order!
Réponse de Sensum Scents
Hi Louise,
Thank you for your kind review! We’re so pleased to hear you received your order quickly and love the scented oil.
Absolutely Beautiful products
Absolutely Beautiful products. Would recommend highly
1 octobre 2024
Avis spontané
Réponse de Sensum Scents
Hi Marie,
Thank you for your lovely review! We’re delighted to hear you love our products and would highly recommend them—it means so much to us.
We can’t wait to see you back soon.
Easy to order a good selection of…
Easy to order a good selection of diffuser oils came quickly will order again would highly recommend
2 octobre 2024
Réponse de Sensum Scents
Hi Flora,
Thank you for your fantastic review! We’re so glad you found it easy to order and enjoyed our selection of diffuser oils. Your recommendation means the world to us!
We look forward to your next order.
Réponse de Sensum Scents
Hi Susan,
Thank you for your wonderful review! We’re thrilled to hear you were happy with our prompt delivery and excellent products.
Order not received
Ordered previously with no issue and regularly buy scents in store. Pre-ordered new diffuser refill and oil on the website. No order ever received, shows as returned to Sensum. I've emailed twice and also commented asking for contact on a Facebook post and no response. Very disappointed. You have my money and I have no items. Put me off buying my favourite oil scents in store ever again and definitely will not order from the website again. Very poor customer service!
25 septembre 2024
Avis spontané
Great service excellent customer…
Great service excellent customer service got back to me right away when I needed to change the address smells amazing so may people commenting on the African sun set reed diffuser definitely purchasing again
11 septembre 2024
Réponse de Sensum Scents
Hi Gary,
Thank you for your fantastic 5-star review! We’re thrilled to hear you had a great experience with our customer service and that the African Sunset reed diffuser is getting so many compliments.
We can’t wait to welcome you back for your next purchase!
Great customer service
Had a slight issue so had to contact customer service. Cannot fault them at all, issue dealt with by Robert with a very generous resolution.
Would not hesitate to purchase from this company again.
21 septembre 2024
Avis spontané
Réponse de Sensum Scents
Hi,
Thank you for your wonderful review! We’re so pleased to hear that Robert was able to resolve the issue for you with a generous solution. Your kind words mean a lot to us, and we’re thrilled to know you wouldn’t hesitate to shop with us again.
Gorgeous Black Reed Diffuser
I purchased the Black reed diffuser which comes in the Persian Spice scent, it is a stunning design and the smell is so nice and very strong, will definitely be buying more very soon.
13 septembre 2024
Avis spontané
Réponse de Sensum Scents
Hi Lee,
Thank you for your fantastic review! We’re thrilled to hear you love the Persian Spice scent and the design of the Black reed diffuser. It’s wonderful to know the fragrance strength impressed you too.
We can’t wait to welcome you back for more soon!
Excellent Service
Excellent Service, fast delivery. I have already done two orders, the quality is great. Bottles are exceptional. Well packed. Hoping they do free samples, this will help in choosing what scent to order.
19 septembre 2024
Avis spontané
I loved the bottle design and…
I loved the bottle design and fragrance. I’ll definitely going to order another one. Thank you.
15 septembre 2024
Avis spontané
Diffuser Indian Summer
Had a bit of a wait although I paid for next day delivery it was a week.
Bottle is lovely although a bit pricy but thought I'd treat myself. Bought Indian Summer as wanted the pink bottle but it's more a lilac than pink. Smells good though
12 septembre 2024
Avis spontané
Réponse de Sensum Scents
Hi, thank you for the feedback. We will strive to do better in the areas where we fell short.
Great service arrived quickly…
Great service arrived quickly ,beautiful diffuser smells lovely, will defo buy again.
3 septembre 2024
Avis spontané
Great experience with Sensum Scents
Great experience with Sensum Scents, kept me well informed and the diffuser I purchased is amazing.
11 septembre 2024
Avis spontané
Absolutely gorgeous.
Absolutely gorgeous.. will definitely be buying again .. even the packaging is lovely.. quick delivery too 😍
17 septembre 2024
Avis spontané
Robert who arranged a replacement made…
Robert who arranged a replacement made things so easy very pleasant and helpful
5 septembre 2024
Gorgeous
This is my second diffuser- harvested many but none match this one.
Well worth paying a bit extra for.
The oils smell Devine too
Highly recommend
3 septembre 2024
Excellent
Package went missing emailed and replied quickly sending new package out really responsive customer services
Scents beautiful and last in room couldn’t be happier
5 septembre 2024
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