Great support from lovely woman at the Livingstone store, very customer focused and great passion for the products. I do think Sensum have the most visually appealing diffusers, elegant, sophisticate... Voir plus
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Lisez les avis des autres
By making a fantastic product....... Tried lots of different companies including Molten Brown.....which I might add are super....but Sensum are hard to beat. Been buying the Persian Spice 30ml Con... Voir plus
Received a faulty diffuser so contacted them to advise. Robert replied promptly advising that he would send out a replacement which he did. Over the moon with the 1st class service I always receive w... Voir plus
I first purchased African Sunset reed diffuser here in North Yorkshire. Loved the perfume so much I ordered the room spray in the same fragrance. It arrived very well packaged and delivered within tw... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Bring the scents of nature to your home with Sensum Scents.
Coordonnées de contact
Royaume-Uni
- sales@sensumscents.com
- sensumscents.com
4,3
Excellent
434 avis
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Réponse de Sensum Scents
Thank you for your review, Lindsay! We're happy to hear you received your order quickly. Your support means a lot to us.
You won't be disappointed these are amazing,
Quick delivery, and I must say it's absolutely beautiful and fragrance with these are amazing the best I've had absolutely love this 😀 ❤️
1 septembre 2025
Réponse de Sensum Scents
Thank you for your enthusiastic feedback! We're thrilled that you love the beautiful diffuser and fragrance. Your support means a lot to us.
Réponse de Sensum Scents
Thank you for your review, Jill! We're glad you found ordering easy and that you appreciate the quality of the product and quick delivery. We appreciate your support!
Great Customer Service
I bought several Sensum diffusers via a TikTok Shop retailer, and unfortunately one developed a fault with the gold plating peeling. The retailer refused to help, which was really frustrating.
I reached out directly to Sensum, and their customer service was excellent. Even though I hadn’t purchased from them directly, they kindly arranged a replacement as a gesture of goodwill. That’s above and beyond, and I really appreciate it.
The diffusers themselves look and smell beautiful and with the manufacturer standing behind their products, I’ll be happy to continue buying from Sensum.
30 août 2025
Avis spontané
Réponse de Sensum Scents
Thank you for sharing your experience! We're delighted our customer service team could assist you and arrange a replacement. It's wonderful to hear that you enjoy our diffusers and that our team's commitment has earned your loyalty. We appreciate your support!
Loved my purchase
Loved my purchase, but one bottle was leaking, was not happy about that. Need more packing inside the box.
14 août 2025
Réponse de Sensum Scents
Hi Liz,
Thanks for the feedback - if you didn't already, we would appreciate if you could reach out directly to our customer care team. We're glad you are happy with the purchase though.
Would highly recommend Sensum
Would highly recommend Sensum. I got my beautiful diffuser through and I’m delighted with it also the beautiful scents I got with them. Love it. Thank you
14 août 2025
Réponse de Sensum Scents
Thank you for your recommendation, Irene! We're thrilled you love your diffuser and the scents that came with it. Your support is greatly appreciated.
Love my purchase smells are beautiful…
Love my purchase smells are beautiful love both of them.
14 août 2025
So easy to order quick delivery and…
So easy to order quick delivery and great price also they smell amazing.
11 août 2025
Réponse de Sensum Scents
Thank you for your review! We're glad you found ordering easy, enjoyed quick delivery and great pricing, and love the amazing scents. We appreciate your support!
Réponse de Sensum Scents
Thank you for your review! We're happy that you received your order quickly. We appreciate your support!
Really good purchasing experience
Really good purchasing experience. Delivery was quick. Products is good quality, well packed.
30 juillet 2025
FABULOUS
Another perfect order, superfast delivery and beautiful diffuser refills, they are all amazing smells
28 juillet 2025
Bad customer service!
Only received part of my order & still nothing from customer service as to why or a refund!
24 juillet 2025
Réponse de Sensum Scents
Hi Beth, we're only just seeing this review now. If this wasn't sorted, please reach out to sales@sensumscents.com regarding this and we'll get this sorted for you promptly. Apologies.
Best reed diffusers
Fast delivery, really well packaged and the scents are to die for! Best home reed diffusers I’ve ever smelt. I have Spa for my bathrooms, Persian Spice (signature scent) for living room and African sunset for my hall. All are fabulous.
18 juillet 2025
I am in love with your products
I am in love with your products. Jusy received my diffuser. My house smells.amazing!
3 juillet 2025
Just the most amazing home fragrances I…
Just the most amazing home fragrances I think I have bought in a long time. Fast delivery great packaging and my home smells fabulous
23 juin 2025
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