The ladies are okay, you have to be specific in how you want your home cleaned but they have good attitude. One of the ladies didn’t speak English at all so if that’s important to you, better mention... Voir plus
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Lisez les avis des autres
She is the best cleaner we have ever tried. She is a very organized person. She cleans very thoroughly and neatly. She always smiles and is polite and friendly. She has never been accused of stealing... Voir plus
I am extremely disappointed with this cleaning service. I had a standard Wednesday morning booking, and they were either late every single week or didn’t show up at all. Every week, customer... Voir plus
Tried it 4 times and at all times I received a great service. The customer service center itself was very supportive with me and even gone for extra miles by allowing complimentary rescheduling of... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ServiceMarket is an online marketplace offering a variety of home services including Home Cleaning, Handyman, Moving, Storage, Pest Control, Women's Salon, Healthcare at Home, Pet Grooming, Laundry, and many more. Our main aim is to provide UAE residents with the ease of booking services with just a few clicks and get them in the comfort of their homes without any worries!
Coordonnées de contact
1403, Fortune Executive Tower, Cluster T, JLT, 28265, Dubai, Emirats Arabes Unis
- support@servicemarket.com
- servicemarket.com
4,0
Bien
89 avis
A répondu à 28 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Not precise in timing too much…
Not precise in timing too much disappointed you really disrupted my business
26 mars 2025
Réponse : ServiceMarket
We’re very sorry for the inconvenience caused by the delay. We understand how important timing is. We truly regret disrupting your schedule. Please share your booking reference ID with us at support@servicemarket.com so we can look into this.
No cleaner appeared despite of booking…
No cleaner appeared despite of booking and no compensation has been done
25 mars 2025
Réponse : ServiceMarket
We sincerely apologize that no cleaner showed up despite your booking. This is not the standard of service we aim to deliver. Please send us your booking reference ID at support@servicemarket.com
so we can review your case urgently and resolve it for you.
To expensive
To expensive, service is average, staff is untrained. Too many emails, spam, reminders and calls. Promotion programs are not worth it. Fyi staff are not apologizing when they break an item in your home.
22 février 2025
Réponse : ServiceMarket
We’re very sorry to hear about your experience. We’d like to assure you that our staff receive professional training and follow strict service protocols, but we’ll also review your feedback carefully to make sure standards are met consistently. Please share your booking reference ID at support@servicemarket.com so we can investigate further and take corrective action. Your feedback will help us improve our service. Thank you!
Réponse : ServiceMarket
Thank you for your feedback. We’re glad you were satisfied with our service, and we’ll certainly take your comments on pricing into consideration as we work to provide the best value for our customers. To address this concern, you can subscribe to our promotional emails and check the app regularly for exclusive offers and discounts.
Good Service
25 janvier 2025
Réponse : ServiceMarket
Dear Shivam,
Thank you for sharing your feedback with us. We are sorry to hear about your experience with the service and the high price you were charged.
Please rest assured that we are taking your feedback seriously, and it will be shared with the team for further assessment and review.
We attempted to contact you to clarify your concerns but were unable to connect. Could you kindly reconfirm which booking you are referring to so we can address the matter accordingly. Upon reviewing your previous bookings, I found that the applicable discounts were already applied to your booking.
We look forward to your response.
If you have any additional questions or concerns, please feel free to reach out via WhatsApp here or call us back at 600587009.
Réponse : ServiceMarket
Dear Heba,
Thank you for sharing your feedback regarding your recent home cleaning booking. We sincerely apologize that we were unable to deliver the service as expected.
Upon reviewing your booking, we found that it was not confirmed, as it was not accepted by our team. Our team made several attempts to contact you and inform you of this, but we understand that you may have been unavailable to connect.
We truly value you as a customer, and we would be more than happy to reschedule your service at a time that is more convenient for you. Please let us know your preferred date and time, and we will ensure the arrangements are made accordingly.
As a gesture of goodwill, we are offering you a 20% discount on your future bookings with us. We hope this will help to address the inconvenience caused.
If there is anything else you need or any further concerns, please don’t hesitate to reach out.
Overpriced bad quality spare parts and no support
I had a plumbing service to change my toilet flusher where they assured me a good quality new flusher costing more than 300 AED, only after 1 month and 10 days the flusher is broken to palstic pieces, after calling them to complaint about the quality of the spare part they refused to do anything given that the warranty of the spare part and service is 1 month only and 10 days had surpassed, what kind of a supposedly "good quality" flusher breakes down in pieces in less than 2 months?!!!!!
2 novembre 2024
Avis spontané
Réponse : ServiceMarket
We’re very sorry to hear about your experience. A flusher breaking down so soon after installation is definitely not the quality we want to deliver. While the warranty period has just passed, we understand your frustration and would like to look into this further with the provider to see how we can assist you. Please share your booking reference ID with us at support@servicemarket.com so we can review your case and work on a fair resolution.
Great experience with home cleaning
Used the app couple of times for home cleaning & it was great. The cleaning lady was on time & cleaned well. This app is such a saver & I wonder why such services at such good prices aren’t available outside UAE. Will love to book again when needed.
10 décembre 2024
Avis spontané
I dont like it at all the service ur…
I dont like it at all the service ur provide there is lack of quality in services
25 novembre 2024
Réponse : ServiceMarket
Dear Khalifa,
Thank you for sharing your feedback. We sincerely apologize that the service did not meet your expectations. Your feedback is incredibly valuable to us, and we regret any inconvenience or dissatisfaction you may have experienced.
We wanted to look further into this however we are unable to pull out the booking record in our system using the provided contact information. For us to better assist you with your concern, kindly provide us the booking reference number, or contact details under whom the service was booked.
At Service Market, we do our best to give every customer a great experience and rest assured your feedback is taken seriously.
If there's anything else we can help you with, please feel free to call us at 600 587 009 or by replying to this message.
The cleaner was good .
The cleaner was good .. Doreen is very professional
22 novembre 2024
Avis spontané
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