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Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered something on 13th December - it’s now the 30th and I haven’t received it. I have sent several emails asking where it is but have had no response. Not at all happy with this terrible custom... Voir plus

Noté 1 sur 5 étoiles

Paid extra for next day delivery, purchased on the 1st. Royal Mail tracking is showing it hasn't even been dispatched yet 3 days later, and apparently they only ship Mon-Fri so the earliest it'll be... Voir plus

Noté 4 sur 5 étoiles

Arrived quick, although I did pay for next day delivery and my sample arrived 2 days later. I did order about 5 mins before the cut off point, so I see where the mixup might have occurred. The bottle... Voir plus

Noté 5 sur 5 étoiles

I have to admit i was very dubious at first, I even messaged to check that the perfumes were real and not smell alikes, I was assured that they were genuine so decided to order. I ordered the Penhalga... Voir plus

À propos de l'entreprise

  1. Parfumerie

Écrit par l'entreprise

We buy and sell all types of high end perfume and transfer them into smaller more affordable 10ml bottles! perfect for popping into your hand bag on a night out and AMAZING for traveling!


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

152 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great try me prices.

Bought a couple of perfumes I’ve been wanting to try but didn’t want to pay for a full size bottle as didn’t know if I would like them…also great for travel… will definitely be buying again.😀

4 février 2023
Noté 1 sur 5 étoiles

Never received mine got a confirmation…

Never received mine got a confirmation that payment has been taken but nothing no post no email for tracking and no perfume

13 janvier 2023
Avis spontané
Logo de Sgcologne

Réponse de Sgcologne

Hi there, we requested more information via trust pilot from your self which you declined, with no name, no email or number attached to your trust pilot account SG Cologne has no way of finding out who are you so we can get to the bottom of this and rectify the promise. With out this info we can only presume you didn't make an order with us.

thanks
sam

Noté 1 sur 5 étoiles

The picture of the item goes against…

The picture of the item goes against the trade description act and will be reported.the bottle shown is for a larger qty and very disappointed with the delivery

16 décembre 2022
Logo de Sgcologne

Réponse de Sgcologne

Hi Mr Durrant,

Sorry you was not happy with your order. If you would like to return and require a refund that's not a problem, just email us enquiries@sgcologne.co.uk

In regards to your comment about ''going against trade description'', all over our website as well as in our terms and conditions, It shows how all our products arrive, the bottle it comes in and also how its packed and sent out. It is not the fault of SG Cologne that you have not noticed this and SG Cologne are not liable for this.

You are welcome to report this but unfortunately there is nothing to report, it is more of a misunderstanding and we would be more than happy to rectify this for you. We will keep a close eye out for your email

Thanks and happy new year.

Sg Cologne

Noté 4 sur 5 étoiles

Penhaligon

A good attempt made to get my order delivered on time but hampered by the postal dispute. Received after 5 days dispute paying next day delivery.
Nice product, not quite in the Creed Aventus camp so worked out a tad expensive imo.
George M Dawson

16 décembre 2022
Noté 4 sur 5 étoiles

Excellent delivery service

Excellent delivery service. The packaging was not what I expected it just looks like a sample & not in the blue box. Is it a copy?

16 décembre 2022
Logo de Sgcologne

Réponse de Sgcologne

Hi Mrs Turner thanks for the 4 star review! :D

No they are not copy's, they are original but just in a ten ml bottle size!

Hope you like yours!

Sam

Noté 5 sur 5 étoiles

Great service

Great service, nice box perfume delivered in.

17 décembre 2022
Logo de Sgcologne

Réponse de Sgcologne

Hi, Thank you!

We are super glad you liked your perfume!

SG Cologne team!

Noté 3 sur 5 étoiles

Non Delivery!

Well, I bought the perfume, paid for it and apart from an email saying it was on it's way, have heard nothing since! I tried to send a message yesterday, but it would not go through. Not very happy at all! Tracking number told me nothing except they were waiting for the parcel!

6 décembre 2022
Logo de Sgcologne

Réponse de Sgcologne

I can confirm SG Cologne have spoken with Pam and her order was delivered :)

Noté 3 sur 5 étoiles

I'm very disappointed with my purchase

I am very disappointed with my purchase, as l was expecting a 10ml mini replica of the original perfume. That's what the photo in the advert looked like. But it's just a 10ml test tube. I can't give that as a Christmas gift, I will have to keep it and buy something else.
I do wish that on line shops would explain exactly what they are selling and give an true photo of what one is buying.
I have given 3 star's for the speed of delivery. I would like to add that I'm not stupid or blind, I did read that I would be receiving a 10ml bottle, however I expected it to be a square 10ml bottle which looked like the photo! Your reply is very rude and I give you no Star's for your customer service.

18 novembre 2022
Logo de Sgcologne

Réponse de Sgcologne

Hey Ann!

Thank you for your 3 star review!

I'm so confused to how you managed to place an order with out noticing its a 10ml tube bottle, its all over our website! If you scroll through our product pictures you will see how our products come and how we pack our orders, we will try for next time to show this more!

Thank you for noticing our delivery time! we aim to get everything out as soon as orders come in!

Thanks again and we hope too see you at SG Cologne soon!

Sam & Godwin!

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