Shaws Department Stores Avis 

251
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 2 sur 5 étoiles

I am disgusted with a 15 cent charge for a paper bag. I am equally disgusted with the method with which it sold, you are standing there looking at a bundle of items and asked would you like a bag, I'v... Voir plus

Noté 5 sur 5 étoiles

Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able... Voir plus

Noté 5 sur 5 étoiles

Lovely friendly store. Plenty of clothing hoice for young and mature and also in household Dept. Staff SO helpful. Was in Dun Laoghaire store today looking for trousers for my Aunt who is tiny. Dere... Voir plus

Noté 5 sur 5 étoiles

I Ordered online on Wednesday night, I had confirmation on Thursday morning. Later in the day I had the delivery details and my order arrived on Friday before 10am. Amazing service

À propos de l'entreprise

  1. Grand magasin

Écrit par l'entreprise

Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

251 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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4,1

Tous les avis

(251)

79 avis reçus au cours des 12 derniers mois

Écrire un avis
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Noté 2 sur 5 étoiles

I am disgusted with a 15 cent charge…

I am disgusted with a 15 cent charge for a paper bag. I am equally disgusted with the method with which it sold, you are standing there looking at a bundle of items and asked would you like a bag, I've just spent a fortune, I think it would be reasonable. But to then have it fetched, items put inside and then told these are 15 cent is that ok? It's totally embarrassing and frankly extortionate.

5 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

I love shaws

I love shaws, grest online service, good prices, easy to order and fast delivery.
A great store with fantastic affordable prices

27 août 2026
Noté 5 sur 5 étoiles

Lovely friendly store

Lovely friendly store. Plenty of clothing hoice for young and mature and also in household Dept. Staff SO helpful. Was in Dun Laoghaire store today looking for trousers for my Aunt who is tiny. Derek, the Manager there was incredibly helpful, going up to stock room (a couple of times) to get several trousers for me in the size I was looking for, when he saw me searching through the rails in the store. Could not have been more helpful 10+ stars for customer service

17 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolutely Dreadful!!!

No email received to say it online (click & collect) order was ready for collection from store, yet I received a separate email from Shaws this morning advising how to care for my purchase now that is was home from the store.
Order was made online 8 days ago!! .. waiting and followed up twice with company since then.. absolutely dreadful service

13 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service instigated by…

Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able to collect from DL. Shaws staff could teach other retailers a thing or two. Thank you Shaws!

5 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Deteriorating standards

Visited Shaws in Castlebar today (lunchtime). Was visiting for vitamins and bedlinen. There were five customers in the healthcare section, all looking for a member of staff but there were none. After a few minutes I decided to pick up the bed lined brand I was looking for and come back to healthcare. Could not find the brand in Shaws even though I check the brand on Google and Shaws was top of the list? Tried to find a staff member, but the one person was deep in conversation with friends discussing a debs that was being held on bank holiday Monday? I went to the counter to seek assistance. There was a lady serving a customer at the till and a man, who didn’t seem to have a uniform or name tag, who looked at me twice and turned away twice. Eventually he turned and asked if I needed help? I was surprised that he was a staff member and asked about the linen brand to which the lady assisted advised they could have it for sake in a different Shaws branch? I was not aware Shaws was a concession brand where different branches sold different ranges?
I left, passing the healthcare section, still staff less. A dreadful shopping experience.

2 août 2026
Avis spontané

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