Shed Sale Avis 

149
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Having tried and failed to buy a shed elsewhere during the Coronavirus pandemic, and having almost given up on any kind of acceptable customer service, I stumbled upon shedsale. They offered e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Found the whole experience from start to finish great. Ordered a tanallised pent roofed shed & made slight alterations all by phone, vey easy process. The phone staff were very helpful & knowledgeable... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just ordered a new shed which was made very easy using the stage by stage 'design your own shed'. Very happy with variety of sizes and roof options available, also the quality of the wood preservation... Voir plus

Noté 5 sur 5 étoiles

A great product from a company who 'Do what it says on the Box'! A fast efficient clean service by two company representative, James and his partner who were so good that, upon hearing our older she... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maison & jardin

Écrit par l'entreprise

Our sheds are hand made in the UK by our expert team of carpenters. Our sheds can be custom made to meet your requirements by using bespoke dimensions and adding additional extras. All our sheds come with free fitting and delivery across the majority of the UK.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

149 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,9

Tous les avis

(149)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

You get what you pay for. a good shed

Have had a shed from this site before, easy site to look around at, chat online was handy, installation last time went excellently. Friendly delivery persons, value for money was reasonable. Product sturdy and well made. Because I have had one before it made sense to go with them again, would recommend them everytime.

20 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Ordering was easy online

Ordering was easy online, the product looks good and I’ve read some good reviews. Hope the delivery and installation go as easy and the quality is as good as I expect.

19 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Very easy to order

Very easy to order, if the delivery and install are as simple as that then will be ordering again.

7 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Easy to place order

Easy to place order, option are clear

4 novembre 2023
Avis spontané
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Réponse de Shed Sale

Thank you for an amazing 5* review. We appreciate you taking the time to leave us positive feedback. Kind Regards Shedsale team

Noté 5 sur 5 étoiles

Proper quality shed and company

Trying to find a good quality shed is hard work! It seems all the other shed sites are resellers, and most of them sell their sheds flat pack, so you'd have to build it yourself or pay extra for the full service, so you won't save any money going elsewhere.
I was so lucky to find Shed Sale! They've got skilled craftsmen that made the shed and then another team who came out to fit it yesterday morning. Their office staff kept me informed throughout the whole process and made sure I was happy with everything. I'm now the proud owner of a proper strong shed!

22 septembre 2023
Avis spontané
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Réponse de Shed Sale

Hi Mark

Thank you for your amazing 5* review! We appreciate your feedback and are delighted to know you enjoyed our service.

Kind Regards
ShedSale team

Noté 4 sur 5 étoiles

Online ordering process is good

Online ordering process is good, provides good level of detail on build options so you know what you're buying. Can't speak for quality of goods as only just placed the order but good experience so far...

14 novembre 2022
Avis spontané
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Réponse de Shed Sale

Hi Tom

Thanks for your feedback on our ordering process. Please come back and comment on your shed after receiving your order.

Best Wishes
Shedsale team

Noté 3 sur 5 étoiles

Online planning is a good option

Online planning is a good option. Difficult to give a review as have only just made the order. Won’t be able to comment properly till shed erected!

23 octobre 2022
Avis spontané
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Réponse de Shed Sale

Hi William

Many thanks for your feedback on our ordering service. Looking forward to hearing your views after receiving your shed.

Kind Regards
Shedsale team

Noté 4 sur 5 étoiles

So far so good...

Just ordered: Good flexibility with the product design and helpful advice on the phone.

6 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

New shed for my rabbits

I wanted a company to purchase a shed from and come and build it for me as I have moved house recently and have loads of other work needs doing.

The amount of different sizes and models is very impressive and offered me everything I wanted, making the entire process very easy.

I went for a 5x7 with a side door apex - perfect for my spot in the garden.

All in all, quick, easy, plenty of choice and good prices considering floor and fitting are included - normally these are extra.

8 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Shed I picked is everything I was…

Shed I picked is everything I was looking for. It arrived as scheduled, customs service very professional. Shed is slightly more expensive then orhers, but I really pleased with the quality of the product.

8 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Great quality as expected

Great quality as expected. Office team were very helpful. Hopefully it will last for years. Reece and Adam did a great job by fitting the Shed. Thanks!

7 août 2021
Avis spontané
Noté 1 sur 5 étoiles

Unable to fulfil orders

If there was an option for "0 stars", that would be a more appropriate rating.

I rarely leave bad reviews because as a small business owner myself, I am aware of the repercussions they can have; however the issue at stake and the way I have been treated after trying to resolve this with the company have not let me any other option but to make people aware of how they operate & treat customers.

We placed an order back in early May through "ShedSale". The company "apparently" cancelled our order due to stock shortage a week ago before it was due to be delivered (today) after being booked for over 8-9 weeks. And I say "apparently" because I got no phone call or email to this respect, only found out after I called today to enquire about the time of delivery. They "forwarded" me the email they apparently sent last week but there is no date stamp or record indicating this was in fact sent last week. And even if it was, is an absolute disgrace to cancel your order a week before delivery: if you don't have the actual stock of the wood for the shed, don't take the order in the first place.

They don't tell you when you buy that this might be "subject to stock later down the line if we don't have issues with our suppliers", just that it takes them 6 weeks to build your shed, implying they of course have them in stock, just ready to build and deliver. In actual fact, it looks as though they just take orders without real visibility of whether they have the required wood to fulfil the orders.

Best of all, apparently they "now" have this in stock magically so you can buy it from their page (with interestingly enough, a price hike of over £100 with respect to what we paid) but instead of fulfilling customer orders they cancelled and trying to sort out the mess with additional drivers/work men, they just apologise and say to place a new order and wait another 6 - 8 weeks for delivery (but won't guarantee this won't happen again?!?).

I understand supply chain issues can happen but absolutely shocking behavior cancelling an order right when it was meant to be delivered, leaving the customer with no room to find an alternative and unwilling to offer an alternative themselves. Appalling and unprofessional customer service and care, while apologetic, there was absolute no intention to offer an alternative or put things right. The lady on the phone was saying things like "unfortunately we don't have a crystal ball to see if our suppliers will let us down", "we can't do anything else", overall very condescending and rude instead of trying to find a way to help a distressed customer (but I suppose this comes from the overall Company Policy and she's just the messenger). After a lot of enquiring and pushing on my side, she checked what woods they now had on stock (with one of them being the exact one we had ordered), and here is where the "solution" of placing a brand new order with a new date of 6-8 weeks an a price hike of £100 came from. Clearly they could have chosen to go over the list of customers they cancelled and fulfilled their orders if they were bothered in the slightest about their customers, bringing additional workers to help with the backlog but the company will not take responsibility of their actions.

We now have some building work commencing in 3 days and are completely stuck as to what to do with all of our belongings which were meant to go in the Shed today. And of course, not a chance in the world of us now trying to secure an alternative supplier with such short notice.

19 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service from the point of…

Brilliant service from the point of order to build. Fitted today by two men. Approx in 50min. Shed is good quality, well made, well fitted. Payment after installation superb. I would recommend Shed Sale.

16 juin 2021
Avis spontané
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Réponse de Shed Sale

Hi Nedas,

Thank you for your amazing 5* review!

We are delighted to hear that you have received some excellent service from our team, from start to finish.

We hope you enjoy your shed for many years to come.

Kind Regards,

ShedSale Team

Noté 5 sur 5 étoiles

Customer service were very helpful when…

Customer service were very helpful when ordering and answered every email promptly. We are very happy with quality of shed and worth every penny. Lads josh & reece knows their job.

16 juin 2021
Avis spontané
Logo de Shed Sale

Réponse de Shed Sale

Hi Natalie,

Thank you for your amazing 5* review!

We are so happy to hear that you found our team extremely helpful and feel that we provide excellent quality sheds!

We hope you enjoy your shed for many years to come!

Kind Regards,

ShedSale Team

Noté 5 sur 5 étoiles

I was pleasantly surprised by the…

I was pleasantly surprised by the quality and standard of installation. Very helpful service and the shed looks amazing.
10x10 Tanalised security shed gives plenty room for my bicycles. Tanalised option is maintenance free. Can't ask for more.

15 juin 2021
Avis spontané

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