Really good product Very well made and constructed - compared to other brands Sized for the hips - not the waist - I made that initial mistake Exchanges were handled extremely well with refund o... Voir plus
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Poor customer service. Beyond bad. No phone line. No chat line. Slow email response. Refused to answer my request to raise a complaint. Couldn’t correct my order error 20 mins after initial order me... Voir plus
The underwear is discreet and works well. I’m using one to two pairs in a day after my prostatectomy. I was absolutely terrified of being wet and smelling. The pants work well and look like regular... Voir plus
These are brilliantly thin and feel just like everyday pantyliners. They lock away moisture and odour instantly, giving me complete confidence all day. They stay securely in place and never show under... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Trusted by millions, TENA helps people stay secure, dry and odour free. We are the global leader, offering products that help manage urinary incontinence, leakage and bladder weakness, day and night. For over 60 years we’ve been creating discreet feminine pads, underwear and pants, masculine shields and other effective solutions for this surprisingly common problem. By doing so, people of all ages the world over, can continue to enjoy the active, fulfilling life they deserve.
Coordonnées de contact
Royaume-Uni
- shop.tena.co.uk
4,4
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Fast postage ,brilliant fit underwear
Fast postage ,brilliant fit , good at keeping you fresh
22 juin 2026
Very comfortable to wear and make you…
Very comfortable to wear and make you feel better
22 juin 2026
Tena are brilliant
Tena are brilliant! Would recommend to any perimenopausal woman!
16 juin 2026
Avis spontané
Speedy arrival
Speedy arrival. Only issuewas te ticket at the back which felt rough for several washes
16 juin 2026
Small problem due to medical reasons
I found the product to be of good use. The only draw back I have with the product is that I suffer from a stoma bag. That the waist band cuts across the stoma bag, causing problems with the flow. It would an idea to produce a high waist pant to over come my problem. AS THE WAIST BAND HAS TO SIT LOWER ON MY STOMACH, JUST UNDER THE STOMA BAG. Nothing wrong with product other at all.
11 juin 2026
HAPPY WITH PRODUCT
15 juin 2026
When I got my first delivery I was…
When I got my first delivery I was short of one item, so I emailed the company and got my missing item delivered a few days later. Great customer service, so much so, I put in another order and received it in full a week later. Excellent service and definitely recommend
15 juin 2026
Good product and order fulfilled…
Good product and order fulfilled promptly and efficiently - thank you.
15 juin 2026
Obviously these were for my husband
Obviously these were for my husband. He is very pleased with them, he says they are comfortable and look just like his normal underwear.xx
15 juin 2026
A really great product
A really great product. One that I trust!
Definitely discreet too.
Can recommend
24 juin 2026
Avis spontané
Super reliable and great response time!
Order arrived sooner than I expected which I really appreciated as the items were needed for a trip away and I had left the ordering a bit late! Brilliant timing Tena!
12 juin 2026
I spent some time attempting to put in…
I spent some time attempting to put in my VALID home landline telephone number without success. It was only when I entered my mobile number that it worked. I live in a mobile phone blackspot and seldom use my mobile phone so my landline makes much more sense.
10 juin 2026
Réponse de TENA UK
Hi Adam,
We're sorry to hear you experienced difficulties entering your home landline number during the registration process.
Thank you for bringing this to our attention. We'll pass your feedback on to the relevant team so they can investigate the issue further.
We're pleased that you were able to complete the process using your mobile number, and we hope you're happy with the product.
If you have any further questions or need any assistance, please don't hesitate to get in touch.
Kind regards,
The TENA Customer Team
Tena discreet ultra mini
These are brilliantly thin and feel just like everyday pantyliners. They lock away moisture and odour instantly, giving me complete confidence all day. They stay securely in place and never show under clothes. Highly recommend for light bladder weakness.
23 juin 2026
Avis spontané
Great product just Price a bit high compared
Great product helped my partners confidence same quality but it is twice price of another leading brand and exactly the same ml just more confusing sizing. I tried both I've bought a further 20 with the other company with higher absorbancy and saved around £200-£300
other than price its great but most people with these issues have to quit work and cost is a major factor
8 juin 2026
Réponse de TENA UK
Hi Rory,
Thank you for taking the time to share your feedback. We're sorry to hear that you feel the product isn't priced appropriately.
Our washable underwear is designed to provide a high level of comfort, discretion and protection, and can be washed and reused over 100 times. They feature a fast-absorption zone to help keep the wearer feeling dry and confident throughout the day.
You can sign up to our emails to receive 10% off your first order, and we also regularly run promotions across the website. Additionally, our boxer bundles offer savings of up to 30%, providing better value when purchasing multiple pairs.
If you have any questions or would like help finding the most suitable product for your needs, please don't hesitate to get in touch.
Kind regards,
The TENA Customer Team
Hardly discrete packaging
Hardly discrete packaging! That would be plain not your distinctive pattern
8 juin 2026
Réponse de TENA UK
Hi Timothy,
Thank you for taking the time to share your feedback. We're sorry to hear that you didn't find the packaging discreet enough.
We understand how important privacy is when receiving these products. Our current packaging is designed to be as discreet as possible and does not display TENA branding on the outside. However, we appreciate that there is always room for improvement.
We'll make sure your comments are passed on to the relevant team for consideration as part of future packaging reviews.
Thank you again for your feedback, and please don't hesitate to get in touch if there's anything else we can help with.
Kind regards,
The TENA Customer Team
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