I have used other competitor services to bring items from the USA to Maldives, but after switching to ShopForwarding I realised they are the best. Their service is fast, reliable and far more organis... Voir plus
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I have been using this service for many years now. It's cheaper than the other similar services. I have never had issues of a lost of damaged product. Why I cannot give the service 5 stars is because... Voir plus
L'entreprise a répondu
the communication is really poor and need to be more efficient in communicating We’ve trusted you and we expected better communications SPECIALLY by emails I’ve send some emails recently, But n... Voir plus
Communication is not that great. Shipping charges are good. It would be great if all the packages are shiped standalone under customer name to avoid high coustom duty.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Most U.S. retailers do not ship internationally, which is why we are here to help. Shop from over 200,000 US-based online stores, including apple.com and ship to your US address, which you will receive after registering to this site. Next, will consolidate and ship your packages to your home address. It’s an easy process that we are eager to share with you.
Coordonnées de contact
430 Main St, 98337, Dallas, Etats-Unis
- 8572949577
- support@shopforwarding.com
- shopforwarding.com
4,1
Bien
46 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse : Shopforwarding
Thank you for taking the time to write feedback.
Rest assured, we are committed to doing everything we can to improve and address your concerns. We sincerely appreciate your time and valuable input.
Réponse : Shopforwarding
Thank you for taking the time to write feedback.
Rest assured, we are committed to doing everything we can to improve and address your concerns. We sincerely appreciate your time and valuable input.
I cant see my u.s address in my account…
I cant see my u.s address in my account page in the website, website is really old.
Very disappointed, at least give me the service.
22 janvier 2024
Avis spontané
Réponse : Shopforwarding
You must have received an auto email with your USA address. Please check your email and junk box as well.
Compare to other companies i would say…
Compare to other companies i would say this is a top handling agent, on time updates and communications are clear and accurate
20 janvier 2023
Réponse : Shopforwarding
Thank you for taking the time to write feedback.
Rest assured, we are committed to doing everything we can to improve and address your concerns. We sincerely appreciate your time and valuable input.
the communication is really poor and…
the communication is really poor and need to be more efficient in communicating
We’ve trusted you and we expected better communications
SPECIALLY by emails
I’ve send some emails recently, But none of my emails are replied. But I received my packages in good condition “thank you”
Until I received the package I don’t know what’s going on and it’s really difficult to accept that.
10 novembre 2023
First of all you’ve addressed me by…
First of all you’ve addressed me by wrong name! My name is SHUHUDA IBRAHIM
I don’t know how you got this name!!! Could be a problem with your system.
Secondly the communication is really poor and need to be more efficient in communicating
We’ve trusted you and we expected better communications
SPECIALLY by emails
16 novembre 2023
Very efficient and response are quick,
30 juin 2023
Slow
I was not informed of receipt of the item from the Shopforwarding service even though it has been almost 2 weeks since the courier delivered it to Shopforwarding. I emailed and then got a reply saying it's already in my country and I can collect it.
14 juin 2023
Réponse : Shopforwarding
Thank you for your feedback. We apologize for any disappointment or inconvenience caused. Allow us to provide you with some context and further explanation. We have a policy that, if the package delivered without the Ref number, we will NOT be able to send out acknowledgement upon receiving the package. More importantly, we will NOT hold packages over 2 lbs for two weeks, since we ship each week, 50 tp 70% of the packages will leave our facility in 3 days.
So many variation in the some Fixed
So many variation in the some Fixed, values in the payment
2 avril 2023
Communication is not good
Communication is the biggest concern for the past 3 years which I have raised, still there is no improvement for that. However shipping charges are affordable compared to others, which I have experienced.
21 mars 2023
Réponse : Shopforwarding
Thank you for taking the time to write feedback.
Rest assured, we are committed to doing everything we can to improve and address your concerns. We sincerely appreciate your time and valuable input.
Communication is not that great.
Communication is not that great.
Shipping charges are good.
It would be great if all the packages are shiped standalone under customer name to avoid high coustom duty.
13 janvier 2023
Réponse : Shopforwarding
Thank you for taking the time to write feedback.
Rest assured, we are committed to doing everything we can to improve and address your concerns. We sincerely appreciate your time and valuable input.
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