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Lisez les avis des autres

Noté 5 sur 5 étoiles

I wasn’t planning to buy a BBQ just yet, but when I found the perfect one, I didn’t want to miss out. That’s when I decided to try Humm—and honestly, it made the whole experience incredibly easy.... Voir plus

Noté 5 sur 5 étoiles

Humm itself is fantastic, you can use it to buy almost everything. Very reasonable APRs aswell. But what makes it more perfect is the customer service, everyone is knowledgeable and very helpful. Spec... Voir plus

Noté 5 sur 5 étoiles

Great experience with humm. The loan setup process was quick, easy, and stress-free. The application was straightforward, communication was clear, and everything went smoothly from start to finish. I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was trying to track my humm application, and I chatted with Thales L and got it sorted within minutes. They were very patient and helped me with my document submission. It was a really nice experien... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière
  2. Fournisseur de solution e-commerce
  3. Service de paiement

Écrit par l'entreprise

At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 965)

553 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Top Tier Customer Service

Humm itself is fantastic, you can use it to buy almost everything. Very reasonable APRs aswell. But what makes it more perfect is the customer service, everyone is knowledgeable and very helpful. Specially Thelesa L.

27 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Unexpectedly nice experience when arranging finance

Genuinely didn't expect retail financing to be this painless. The application itself was straightforward — a handful of details, no unnecessary hoops — and the whole process was clearly signposted from start to finish, so I always knew what step came next. The decision came back almost immediately, and every bit of communication along the way was clear and to the point — no filler, no confusing jargon, just the information I actually needed.
The real deciding factor, though, is the rate on offer. When it's a genuine 0% APR deal — no application fee, no account-keeping fee, nothing hidden in the small print — humm is my first choice without hesitation; the numbers add up cleanly, and the process backs that up with real transparency. When the standard rate is closer to the ~21% APR mark instead, it's a different calculation entirely, and I'd pass in favour of a personal loan or a straightforward cash purchase. So: excellent when the 0% offer is genuine, and worth knowing it's not the one to reach for otherwise.

24 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I wasn’t planning to buy a BBQ just…

I wasn’t planning to buy a BBQ just yet, but when I found the perfect one, I didn’t want to miss out. That’s when I decided to try Humm—and honestly, it made the whole experience incredibly easy.

The setup was surprisingly quick once I provided my details, and within a short time everything was approved. Instead of paying the full amount upfront, I was able to spread the cost over a few months, which made a big difference.

Now I’m a very happy BBQ owner, and Humm played a big part in making that happen. Smooth, fast, and really convenient—I’d definitely use it again.

23 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Humm is great even the help and backup…

Humm is great even the help and backup service they make it so much easier.
I just want to thank humm I got my goods that I desperately needed and humm helped me do just that.
Thank you.

24 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience with humm

Great experience with humm. The loan setup process was quick, easy, and stress-free. The application was straightforward, communication was clear, and everything went smoothly from start to finish. I would happily recommend humm to others. Thank you for the excellent service.

21 juillet 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Gafar,
Thank you for taking the time to leave such a wonderful review!
It’s always a pleasure to hear when our customers enjoy their experience. Your positive words mean a lot to our team, who works hard to provide the best possible service.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team

Noté 5 sur 5 étoiles

Speed and satisfaction

Connor J was very quick to help me and I was only 1 minute chatting with him. Thank you!

23 juillet 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Alan,
Thank you so much for the fantastic review!
We are thrilled to hear that Conner took such great care of you. We pride ourselves on our service, and it's wonderful to know their hard work made a difference.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team

Noté 5 sur 5 étoiles

Superb customer service

Quick, friendly and thorough customer support from Conner J!

22 juillet 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi Martin,
Thank you so much for the fantastic review.
We are thrilled to hear that Conner took such great care of you.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team

Noté 5 sur 5 étoiles

IT was very quik and easy to use and no…

IT was very quik and easy to use and no fuss

18 juillet 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Hi John,
Many thanks for your lovely review.
We’re so glad to hear that you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team

Noté 1 sur 5 étoiles

Extremely Disappointed – Major Time Waster

Sarah Niebergall, Territory Manager at Humm Financial, reached out to me proactively offering their services. She initiated the conversation, which naturally took up my valuable time as I listened to her pitch and responded with the details she requested.

Unfortunately, after investing that time and showing genuine interest, Sarah completely disappeared and left me hanging. There was zero follow-up, no updates, and no communication whatsoever after her initial outreach.

This experience felt highly unprofessional and disrespectful of my time. If Humm Financial’s team is going to cold-contact potential customers, they should at least have the basic courtesy to follow through or provide a clear response.

I would strongly advise others to be cautious when dealing with Sarah or similar representatives from Humm Financial. Great promises, poor execution.

EDIT: They did not cold contact me; I just noticed they contacted me 3 months AFTER my form submission, which made me feel like a cold contact since I completely forgot about it. Thanks for correcting, you just made it worse.

20 juillet 2026
Avis spontané
Logo de humm Classic

Réponse de humm Classic

Thank you for your feedback. We'd like to clarify a few points regarding your experience.

First, we did not cold-contact you. You submitted an inquiry expressing interest in our services, and our Territory Manager reached out in response to your request.

As part of our onboarding process, we conduct due diligence on every prospective merchant to ensure they meet our underwriting and compliance requirements. This review is a standard part of our process and is intended to protect both our customers and our business. Unfortunately, not every inquiry proceeds beyond this stage.

We understand that better communication during this process would have improved your experience, and we appreciate that feedback. We will use it to reinforce the importance of keeping prospective merchants informed throughout the review process.

We wish you all the best and appreciate you taking the time to share your perspective.

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