I telephoned and spoke with Baz who reassured me regarding the specifications of a shower screen I had seen on the website and wanted to order. He took the order and helped me with timescales and cou... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I telephoned and spoke with Baz who reassured me regarding the specifications of a shower screen I had seen on the website and wanted to order. He took the order and helped me with timescales and cou... Voir plus
L'entreprise a répondu
When my parcel was lost in transit, Gillian took ownership, kept me updated throughout, and resolved the issue quickly. I genuinely felt like a VIP. Many larger companies could learn from Shower2U's... Voir plus
L'entreprise a répondu
Good customer service and fast communication from showerstoyou when buying Bristan shower and tap. However the delivery they use is very poor. The first drive tried to leave the iterms outside and wal... Voir plus
L'entreprise a répondu
Ordered a toilet seat from this company. Good price and very swift delivery, On fitting the seat was faulty. Clearly not company issue. However showerstop and in particular Gillian was brilliant in... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 15 Westside Business Park, Estate Road 2 , Grimsby, North East Lincolnshire, DN312TG, Grimsby, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Mirror price competitive and our fitter commented positively on its design and initial operation. Certainly finishes off our bathroom upgrade.

Réponse de Showerstoyou
OMG this is how customer service should be! I purchased a replacement Aqualisa Aquarian shower body from Showertoyou to replace and existing Aqualisa Aquarian unit that was leaking. Order process was online and tracked the units delivery. This is all very normal, however when I eventually came to replace the shower unit I couldn’t remove the plastic shroud due to a faulty shroud screw. I sent an email on Sunday and Monday I had a reply from Gillian. I decided to call rather than play email tennis. Gillian couldn’t have been more helpful her years of customer care shone through and she exceeded my expectations by saying a replacement would be with you tomorrow and they will collect the faulty one. Game changing approach. Normally you have to post it back before a replacement is sent. The care, warmth and honesty shown by Gillian was totally amazing and made my day. Thank you Gillian you’re absolutely amazing.

Réponse de Showerstoyou
Great shower. Great price. Very quick delivery. Excellent all round. Cheers

Réponse de Showerstoyou
Shower hose was good value, was Aqualisa, works well and delivery prompt

Réponse de Showerstoyou
I purchased a shower and then realised I had ordered the wrong one is emailed as soon as I realised, the order was cancelled and I received a full refund ,no questions asked ,they answered my email promptly and were very understanding of my mistake

Réponse de Showerstoyou
Excellent company to deal with. Order processed and products arrived promptly. No issues - happy to recommend them.

Réponse de Showerstoyou
Fortunate to have found a reliable supplier of a not so readily available product. Efficient ordering and delivery process - so too the follow up support.

Réponse de Showerstoyou
Recommended by our bathroom fitter when a replacement part was required.
It soon arrived for him to fit.

Réponse de Showerstoyou

Réponse de Showerstoyou
Just as seen on the web site and the shower heads fits and works
At long last no more scaled up shower head
Thank you.

Réponse de Showerstoyou
Quick service ,excellent price , clear details on website , brilliant company , I know where to go next time I need bathroom products
THANKYOU for your service
Regards
Steve

Réponse de Showerstoyou
Excellent customer service and response times.
Great product and speedy delivery. Thanks

Réponse de Showerstoyou
Exceptional customer service. Called to tell me part not in stock, and have an alternative with out even having to ask.
Very fats turn around from order to delivery.

Réponse de Showerstoyou
Incredible service, friendly and extremely helpful, with speedy and efficient delivery . . .

Réponse de Showerstoyou
My purchase arrived on time and was what I needed at a reasonable price

Réponse de Showerstoyou
This is the first time I have used this company and I was very pleased with how they kept me updated on delivery times. The product arrived in excellent condition. They also answered all of my questions promptly and efficiently. They had a good selection to choose from.

Réponse de Showerstoyou
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