Showerstoyou Avis 

5 309
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I telephoned and spoke with Baz who reassured me regarding the specifications of a shower screen I had seen on the website and wanted to order. He took the order and helped me with timescales and cou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

When my parcel was lost in transit, Gillian took ownership, kept me updated throughout, and resolved the issue quickly. I genuinely felt like a VIP. Many larger companies could learn from Shower2U's... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Showerstoyou had issues with supplying my basin wastes. They stated on their website that they were available and would be delivered in 3 to 5 working days. The actual delay was 9 days until delivery... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered a toilet seat from this company. Good price and very swift delivery, On fitting the seat was faulty. Clearly not company issue. However showerstop and in particular Gillian was brilliant in... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Rénovateur de salle de bains
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de portes de douche
  5. Magasin de radiateurs

À propos de Showerstoyou

Écrit par l'entreprise

ShowersToYou

Showers to You began trading online over 14 years ago in 2008 in order to provide a wider customer base across the UK. Showers to You provide a full range of shower and bathroom products to suit the needs and requirements of all of our customers. With over 30,000 products on our online store, we work very closely with manufacturers to ensure that the products we provide offer the best choice and quality for any budget, style or inspiration.

Shop Showers Shop Enclosures Shop Taps Shop Radiators

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(5 309)

740 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Would have been 5 but next day delivery…

Would have been 5 but next day delivery didn’t work.

20 octobre 2026
Logo de Showerstoyou

Réponse de Showerstoyou

Good afternoon,

We are very sorry to hear that your order was not delivered the next working day as requested. We can see that we have downgraded your delivery cost to a standard delivery and refunded the difference back your credit / debit card. Your feedback is appreciated.

Kind regards
The Team at Showers to you.

Noté 5 sur 5 étoiles

All good .

All good easy to order ,and quick delivery .

20 octobre 2026
Logo de Showerstoyou

Réponse de Showerstoyou

Good afternoon,

Many thanks for your recent review. We are pleased to hear that you found our website east to use and that your order was delivered quickly. Your feedback is appreciated.

Kind regards
The Team at Showers to you.

Noté 5 sur 5 étoiles

Excellent service provided

Excellent service provided. Fast delivery, quality products, arived in perfect condition. 👌 very happy will definitely be coming back again.

20 octobre 2026
Logo de Showerstoyou

Réponse de Showerstoyou

Good morning,

Many thanks for your recent review. We are pleased to hear that you received excellent customer service from our sales team and that your order was delivered quickly. Your feedback is appreciated.

Kind regards
The Team at Showers to you.

Noté 5 sur 5 étoiles

Great customer service

I telephoned and spoke with Baz who reassured me regarding the specifications of a shower screen I had seen on the website and wanted to order. He took the order and helped me with timescales and courier arrangements. A day later he contacted the couriers to ensure the screen was delivered on the day when I would be at home.
First class service from Baz and the couriers, many thanks.

13 octobre 2026
Logo de Showerstoyou

Réponse de Showerstoyou

Good afternoon,

Many thanks for your recent review. We are pleased to hear that you had great communication and customer service from our sales team. We are also glad to hear that your order was delivered successfully by the couriers on the day requested. Your feedback is appreciated.

Kind regards
The Team at Showers to you.

Noté 1 sur 5 étoiles

I ordered a component for our shower on…

I ordered a component for our shower on the 19th October...its now the 29th and it still hasnt been delivered!!!.. something smells fishy here, and its not because i havn't been able to shower!!!!
If i could have given zero stars i would have

19 octobre 2026
Logo de Showerstoyou

Réponse de Showerstoyou

Good morning,

We are very sorry to hear that you’re still waiting on this item to be delivered, and we are equally disappointed to then receive this review, particularly as we have not been contacted to give us the opportunity to investigate and resolve the issue.

We can see your order was placed on the 19th and dispatched the same day via DHL.

Having now checked the tracking, we can see that DHL experienced delays in transport, followed by a further delay at their depot. This is clearly a failing on DHL’s part, and we sincerely apologise for the inconvenience caused. We are sending a replacement item via a different carrier to ensure this is resolved as quickly as possible.

We have contacted you separately to provide further details.

Kind Regards
The Team at Showers To You

Noté 5 sur 5 étoiles

Customer service was fantastic

Customer service was fantastic, Gillain, was so helpful and knowledgeable about the products. The quality of the Taps i purchased were fantastic, delivery was quick and problem free, I would recommend this company, amd will definitely use them again, amd would recommend. Ms Wayman

19 octobre 2026
Logo de Showerstoyou

Réponse de Showerstoyou

Good morning,

Many thanks for your recent review. We are pleased to hear that your excellent customer service from our sales team and that your order was delivered quickly with no issues. Your feedback is appreciated.

Kind regards
The Team at Showers to you.

Noté 5 sur 5 étoiles

White Glove Customer service

When my parcel was lost in transit, Gillian took ownership, kept me updated throughout, and resolved the issue quickly. I genuinely felt like a VIP.
Many larger companies could learn from Shower2U's personal, customer-first approach.
Turned a problem into a positive experience. Keep up the great work! 👏

23 octobre 2026
Avis spontané
Logo de Showerstoyou

Réponse de Showerstoyou

Good afternoon,

Many thanks for your recent review. We are sorry to hear that your first order was lost in transit, but are glad to hear that our sales team addressed the situation and resolved this quickly for you.

Your feedback is appreciated.

Kind regards
The Team at Showers to you.

Noté 1 sur 5 étoiles

Red flag

Remember when buying radiators any shop that hides BTU rating so you do not know if it is T30 is a scam.

* They indeed have btu filter. BTU values are at delta 70. They use it to over inflate BTU. UK standard is delta 50. Check yourselves with ai. Radiator rated at 5,000 BTU at Delta 70 (ΔT70) will output approximately 3,229 BTU at Delta 50 (ΔT50). So you see where scam is.

Also example here product code VER500-13-N BTU advertised is 6500 but no info about what delta

27 octobre 2026
Avis spontané
Logo de Showerstoyou

Réponse de Showerstoyou

Good afternoon,

We are disappointed to hear that you have not been able to locate the radiator with the BTU rating.

On looking on our website we do list the BTU rating and have a filter on our website to select the BTU rating you require.

Please can you advise us of which radiator you are looking at by either contacting us or emailing us where our sales team can assist you further.

We look forward to hearing from you.


Kind regards
The Team at Showers to you.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, placed order delivered in two days. Had a question so I asked on a Sunday got the response first thing Monday. Service just like you want it to be.
A+++

13 octobre 2026
Logo de Showerstoyou

Réponse de Showerstoyou

Good morning,

Many thanks for your recent review. We are pleased to hear that your received excellent customer service from our sales team and that you received a response the next working day. Your feedback is appreciated.

Kind regards
The Team at Showers to you.

Noté 5 sur 5 étoiles

Excellent product

15 décembre 2025
Logo de Showerstoyou

Réponse de Showerstoyou

Good morning,

Many thanks for your recent review. We are pleased to hear that you pleased with the quality of your new Kinedo Kinemagic shower cubicle. Your feedback is appreciated.

Kind regards
The Team at Showers to you.

Noté 5 sur 5 étoiles

Very helpful on the phone

Very helpful on the phone, quick delivery as described

5 octobre 2026
Logo de Showerstoyou

Réponse de Showerstoyou

Good morning,

Many thanks for your recent review. We are pleased to hear that you had great customer service from our sales team over the phone and that your new Lakes quadrant shower enclosure was delivered quickly. Your feedback is appreciated.

Kind regards
The Team at Showers to you.

Noté 3 sur 5 étoiles

Poor experience.

Showerstoyou had issues with supplying my basin wastes. They stated on their website that they were available and would be delivered in 3 to 5 working days. The actual delay was 9 days until delivery.I suspect they use wholesale distributers rather than carry stock.They did apologise and tried "their best" to get my order....so because the actual product ,when they eventually were delivered, was excellent, I've given 3 stars. Doubt I'll be using them again .

14 octobre 2026
Logo de Showerstoyou

Réponse de Showerstoyou

Good afternoon,

We are disappointed to hear that there was issue with the delivery of your new Marflow basin wastes ordered. On investigation, we can see that we had processed your order, the Marflow basin waste were being transferred to us, and the estimated lead time of 5 – 7 working days would have been adhered to. We received your email chasing the delivery 14th September, and chased this up and were advised that there would be a delay with delivering your order. We also note that we had received a 2nd email to chase the delivery, to which we advised that there would be a further delay. In order to ensure that no further delays, we instructed the manufacturer to ship your order directly to you.

We sincerely apologise for the delays and issues surrounding the delivery of your order. We can assure you that this is an isolated incident. When there are issues and delays with deliveries to our customer, we do communicate with the customers to ensure that they are aware of the delays. On this occasion this was not the case to which we do apologise for.

We appreciate your feedback.


Kind regards
The Team at Showers to you.

Noté 5 sur 5 étoiles

Excellent service and price

Excellent service and price. Recommended.

15 octobre 2026
Logo de Showerstoyou

Réponse de Showerstoyou

Good morning,

Many thanks for your recent review. We are pleased to hear that you found our prices competitive and that you received excellent customer service from our sales team. Your feedback is appreciated.

Kind regards
The Team at Showers to you.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, great price, next day, quality delivery, superb!!
I recommend showerstoyou and would buy from them again!

14 octobre 2026
Logo de Showerstoyou

Réponse de Showerstoyou

Good morning,

Many thanks for your recent review. We are pleased to hear that you found our prices competitive and that you received excellent customer service from our sales team . We are also glad to hear that your order was delivered the next working day. Your feedback is appreciated.

Kind regards
The Team at Showers to you.

Noté 5 sur 5 étoiles
Logo de Showerstoyou

Réponse de Showerstoyou

Good afternoon,

Many thanks for your recent review. We are pleased to hear that you Aqualisa pinch grip was delivered quickly. Your feedback is appreciated.

Kind regards
The Team at Showers to you.

Noté 5 sur 5 étoiles

Good communication

Good communication, prompt and safe delivery.

12 octobre 2026
Logo de Showerstoyou

Réponse de Showerstoyou

Good afternoon,

Many thanks for your recent review. We are pleased to hear that you had good communication from our sales team and that your order was delivered promptly and safely. Your feedback is appreciated.

Kind regards
The Team at Showers to you.

Noté 5 sur 5 étoiles

Got exactly what I needed

I recently contacted Gavin at ShowerstoYou about some replacement parts, and the service was excellent. He answered my query clearly, kept me updated throughout the order, and made the whole process effortless from start to finish. Really appreciated the smooth, friendly experience.

The parts arrived and everything is as expected 👍🏼

20 octobre 2026
Avis spontané
Logo de Showerstoyou

Réponse de Showerstoyou

Good afternoon,

Many thanks for your recent review. We are pleased to hear that you received excellent customer service from our sales team, and that your query was answered clearly with great communication. Your feedback is appreciated.

Kind regards
The Team at Showers to you.

Noté 5 sur 5 étoiles

Fast efficient service

Fast efficient service

6 octobre 2026
Logo de Showerstoyou

Réponse de Showerstoyou

Good afternoon,

Many thanks for your recent review. We are pleased to hear that you received a fast and efficient service from our sales team. Your feedback is appreciated.

Kind regards
The Team at Showers to you.

Noté 5 sur 5 étoiles

You were out of stock with my orginal…

You were out of stock with my orginal order and then
the manufacturer had discontinued it. The team
recommended a suitable replacement which was fine and cheaper. Very good customer service.

8 octobre 2026
Logo de Showerstoyou

Réponse de Showerstoyou

Good afternoon,

Many thanks for your recent review. We are sorry to hear that the item originally ordered was discontinued and no longer available, but are pleased to hear that our sales team were able to offer an alternative option that was cheaper. Your feedback is appreciated.

Kind regards
The Team at Showers to you.

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