Sickholiday Avis 

98
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I would highly recommend Sickholiday! Not only are they professional but they also guide you through this process in a friendly and helpful manner. I would also like to praise their attention to det... Voir plus

Noté 5 sur 5 étoiles

At long last my case has settled! It took just over 2 years to get a settlement via Sickholiday.com, i must admit the process was a bit more complicated than anticipated. The solicitors that... Voir plus

Noté 5 sur 5 étoiles

Excellent customer service from all the team. Very responsive to emails and phone calls and really professional throughout the whole process. The procedure was explained to me from the beginning, I wa... Voir plus

Noté 5 sur 5 étoiles

All in all i'm happy with the service and overall outcome of my claim. I thought the initial service was fairly fast and prompt, the claim process did however seem to drag on but i was assured by my S... Voir plus

À propos de l'entreprise


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4,0

Bien

TrustScore 4 sur 5

98 avis

5 étoiles
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1 étoile

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4,0

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(98)

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Noté 4 sur 5 étoiles

Good overall

The only "friction" I got from this claim is that the solicitor that I was put in touch with is not very forthcoming with updates or anything. I'm finding myself having to chase them.
Sickholiday on the other hand have always been prompt with their responses.

29 juin 2017
Avis spontané
Noté 5 sur 5 étoiles

excellent staff

excellent staff, very friendly, very helpful at all times.

5 juin 2017
Avis spontané
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Réponse de Sickholiday

Dear Julia, thank you for your positive feedback. At Sickholiday, we aim to provide excellent service and will endeavour to do so in the future.

Noté 2 sur 5 étoiles

Lack of communication if you want a …

Lack of communication if you want a update you have to call them if they answer! When they do quite short and abrupt borderline rude.
Sometimes your lucky and a polite lady answers, my case has been going on for nearly a year. No idea what's going on as not kept informed!

25 mai 2017
Avis spontané
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Réponse de Sickholiday

Good afternoon Kelly, we are very sorry to know about your experience. To enable us to help you further, please e-mail office@sickholiday.com or alternatively give us a call on 01625 253020. We will be more than happy to discuss the following grievances further.

Noté 1 sur 5 étoiles

In my opinion this is a waste of time

In my opinion this is a waste of time, my girlfriend and I both got really ill on a trip to Dominivan Republic, rang these guys and all seemed well, slow but progressed even told m an amount but then suddenly sent an email saying case dropped, when I read it they had dropped it because my case wasn't stron enough, they had gotten all my details wrong and then said it was too late to change them... totally their fault but refused to speak about it and just fobbed me off. Dont waste your time.

22 mai 2017
Avis spontané
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Réponse de Sickholiday

Hi Barrie, we are very sorry to know about your experience. We received counsel from your allocated solicitors who did try and contact you. If you wish to discuss the reasons of rejection, please e-mail us at office@sickholiday.com or alternatively give us a call on 01625 253020.

Noté 5 sur 5 étoiles

Holiday compensation

Sick holiday.com are a very efficient company giving me confidence every step of the way.

7 septembre 2016
Avis spontané
Noté 1 sur 5 étoiles

Total Scam

So I was told I wouldn't be making any payments to put forward my claim and turns out I would have to pay to make the claim... £1000! If I chose to not make a claim I would have to pay a fee of £250. Having being told that wouldn't be the case, I was incredibly angry to say that they had falsely advised me along with sending me emails on a daily basis forcing me to sign the claim form to accept all the terms and conditions and make my payment- even though I have emailed back three times asking them to stop. Terrible company, far too persistant leaving me not able to sort out my situation of being ill on holiday.

6 septembre 2016
Avis spontané
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Réponse de Sickholiday

Hi there,

First of all we would like to apologise that you have been dis-satisfied with our service. We have been in contact with your solicitor and between us we are unsure as to where the above information / figures have come from.

Your solicitor have assured us they have tried to get in contact with you on several occasions in order to try and clear up any misunderstanding.

All of the cases we run are, as stated on our initial phone call, done on a 'No Win, No Fee' basis so you won't have to pay anything throughout the process.

Should you wish to discuss this matter any further, please do not hesitate to give our office a call on 01625 253020.

Kind Regards,

The Sickholiday Team

Noté 4 sur 5 étoiles

Sick bug

I was contacted straightaway after filling in the online application, straightforward process and have been kept updated

6 septembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Easy simple process

Friendly, helpful staff who guide you through the process clearly. I'm very glad I contacted sickholiday to help with my claim.

6 septembre 2016
Avis spontané

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