SilverDoor Avis 

The attention and support provided by Valentina Novara have always been fabulous. She helps make all processes much more efficient. Communication is always quick and effective. We deeply appreciate her work at Silverdoor. Everything is different with her.

I am sure there are many fine apartments that this company may represent but not the one that I rented for $10,000.00.
First there was no view other than looking at other peoples apartments. Their website showed otherwise.
The bedroom and bathroom were lovely, however, the kitchen and living room were so crowded that there was zero walk space. The oven door and the dishwasher door were blocked by opening because of what they call their dining table (a bistro table for two) that had to be moved every time. The living room had a couch that would make you back ache and about 8 inches of space between the cocktail table and the edge of the couch. The same on the other side where the least expensive television set (Vizio) was positioned. It is a nice way to practice walking sideways to get to the window or AC unit. I complained. They acknowledged. They finally send someone to confirm what I was saying and this kid, with zero knowledge of what he was there for, totally agreed with me. I expected something in return. An apology even. Instead I received a letter stating that this is a typical square footage of an apartment in Manhattan and that closed the envelope for them. I would have been better off at a hotel in a mini suite with a couch and an efficiency kitchen. At least I would have been able to have had a business meeting or entertain my friends and family. Save your money and don't give it to them. As far as you are concerned at Silverdoor, you may want to consider getting yourself a better decorator and photographs that actually represent the space that you rent. If you were a member of a Real Estate Board your license would be pulled. Further, if you were in the same state I would have taken you to court. You are cowards, liars and greedy and you should be ashamed of yourselves.

We rented an apartment in Seoul for nearly a month and the property was nothing like the info / pictures we were provided. The building is in desperate need of renovation, the furniture is stained, pots/pans are dented, dishes provided had dried food on them. We were moved into another unit after a week but the problems continued - foul odor in bathroom, mosquitos in room, stained couch.
It is clear that SilverDoor does not do the proper due diligence before promoting a property. I would recommend that anyone considering a rental avoid this company

thank you Matt for all your support with this booking.

We've had great support from Rianna and the team with finding accommodation for our West End actors and performers!

Support from the Guest Service to provide Proof of residence was quick and great

Working with Henry is a breeze, he is responsive and easy to work with. The rooms he picked for us are very comfortable and we feel like we're in an actual hotel room. He also provided transportation for us coming from the apartment going to the office. 5 stars well deserved and would give more if possible.

Great/Fast Customer Service
Jasmine was such a great consultant to work with in finding an employee accommodation. We did not have a good experience previously with the company but were so so happy with Jasmine and how quickly she worked on this.

Henry has greatly helped us choosing long term apartments and assisted us along the way. Appreciate it!

I was extremely pleased with the service all in all. I would like to thank in particular Slaheddine El Hafi for his prompt responses and quick actions regarding my requests. He was patient and helped me with each step. I had an excellent stay thanks to their help. Thank you.

Sara and the team were very quick in responding to queries.

Excellent customer service. Reliable and trustworthy. Friendly and polite. Easy to reach. If I had to book an accommodation again, Ms. Emma Westcott would be the one to ask. Thank you again!

Quick and professional response, along with consistent updates, ensured that the client was well-informed at every step of the search process. I genuinely appreciated the help provided.

Gabriela and the team has been proactive in their communication and very quick to respond to questions and recently to faulty equipment in the bathroom. they sent an agent to change the faulty equipment (wire/cable) within 24hour of the request and kept me up-to-date of the development. A 5 star service! Thank you

Excellent service from Samantha and we got the apartment we were looking for at a great price.

We have been working with clients in the middle east and needed to get quality accommodation, transport to our client offices and airport transfers arranged within very tight timelines.

Oliver and Michelle were incredibly responsive, found amazing accommodation and were incredibly patient given the changes to our timelines and requirements.

Amazing team, great service.

Gabriela was very helpful given the time sensitive situation and was able to negotiate fee at a more reasonable price.

I found dealing with this company great, very quick responding, had some urgent issues and were very quick with resolving etc.
I dealt with multiple people however, they all knew the status of the bookings, there were no confusion.

My agent,Leah Wilson ,helped me resolved getting out of an apartment that did not correspond to the website description and arranged for me to move in a gorgeous apartment so I could focus on my job during the 3 weeks when I was in Maidstone ,UK.
At all the time Leah was attentive, proactive, respectful ,very polite, efficient.
She kept the communication opened and she responded in short while to all my emails.
Because of my work I travel often in the last 10 years and I can say that Leah was one of the best agents I dealt with regarding the serviced apartments.
Thank you Leah Wilson, thank you Silverdoor

I had a lovely stay supported by Silverdoor during my relocation process to London. Michele Gargiulo was the biggest help I could ask for, so kind and so gracious with me throughout the whole process and its changes. Very solution oriented and extremely proficient throughout the whole process. 10/10!
Honorable mention to Jake Duggan as well.