Ordered 2 Scanpan frying pans. Checked the price through the manufacturing company but found these cheaper with ‘Simmer & Slice’ They arrived today, you can feel the quality these pans offer - would... Voir plus
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Would be lovely to review my purchases but to-date not received! Saw on the tracking they were supposed to deliver and said that there was nobody there. I was in all day and no one attempted deliver... Voir plus
L'entreprise a répondu
Truly excellent service. Emile Henry Mini Baguette Baker bought for a well discounted price. Same day dispatch, next business day delivery. Some really nice touches - handwritten 'thank you' card and... Voir plus
So seldom to find courteous, efficient and prompt service these days. One has to be so aware of sharp practices with on line shopping as honesty is now a rare commodity. Was delighted to find this he... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Simmer & Slice, we believe great food brings people together, and every great meal starts with the right tools. Based at Trentham Shopping Village in Stoke-on-Trent, we're an independent cookshop built around a genuine love of cooking, baking, entertaining and everything that happens around the kitchen table. We carefully select cookware, knives, bakeware, gadgets and gifts that offer real quality, performance and value. Whether you're a seasoned home cook, an enthusiastic beginner or searching for the perfect gift, we're here to help you find products you'll enjoy using for years to come. What makes us different isn't just what we sell, it's how we sell it. We believe in proper customer service, honest advice and taking the time to help people make the right choice. No hard sell, no gimmicks, just knowledgeable people who are passionate about food, cooking and the products we stock. As an independent business, we're proud to be part of the local community and proud to champion brands that share our commitment to quality and craftsmanship. Our aim is simple: to help make cooking more enjoyable, more rewarding and a little more special, every single day.
Coordonnées de contact
Unit 39, Trentham Retail Village, ST4 8AX, Stoke on Trent, Royaume-Uni
- 01782 572919
- info@simmerandslice.co.uk
- simmerandslice.co.uk
4,3
Excellent
313 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Top Service
Due to Brexit, it is not easy to find a website agreeing on Euro Payment. My friends in UK were very happy with my gift. Plus, it was smoothly and fast delivered.
20 janvier 2023
very quick delivery
18 janvier 2023
Very happy with ilovehause - Emile Henry large bread loaf baker
I received my item very well wrapped and it arrived undamaged. The delivery was fairly prompt.
The whole order arrived in one parcel.
Very happy with my Emile Henry large bread loaf baker and ilovehaus! I would buy there again.
4 janvier 2023
Réponse de Simmer and Slice Ltd
Thank you, this is one of my favourites, please share it on social media when you have completed a bake or three :)
Sadly delivery experience very poor
Sadly delivery experience very poor. Still awaiting delivery after being told numerous times on the phone that it would be delivered next day by 6.00. Also told it would be returned to sender. But apparently still in Fed Ex warehouse
2 décembre 2022
Réponse de Simmer and Slice Ltd
Thanks for the feedback - Message passed to our Warehouse Manager.
Fantastic Customer Service especially…
Fantastic Customer Service especially from Carly, very responsive to email enquiries. All in all what a pleasure to deal with Haus.
15 décembre 2022
Avis spontané
Réponse de Simmer and Slice Ltd
She was told! Sorry we were that busy I forgot about my replies! Poor excuse BUT thank you for reaching out and leaving feedback! Means the world!
Fantastic products, pricing and customer service.
I ordered a Camembert Baker as a gift for my niece. I was able to have it delivered to her in discreet packaging with a note from me and no details of the cost. I am so impressed with the quick and friendly response to my request. I will definitely be shopping again!
13 décembre 2022
Avis spontané
Réponse de Simmer and Slice Ltd
Love this - also love cheese bakers :) Thank you
Réponse de Simmer and Slice Ltd
Thank you so much, much appreciated
Réponse de Simmer and Slice Ltd
Thank you, much appreciated
Réponse de Simmer and Slice Ltd
Thank you, much appreciated
This was a great shopping experience
This was a great shopping experience. Superfast delivery and very happy with product. Would definitely recommend.
6 décembre 2022
Réponse de Simmer and Slice Ltd
Thank you, much appreciated, think we had some courier issues as did the rest of the UK. At least this one got through :)
Fast and efficient delivery.
1 novembre 2022
Réponse de Simmer and Slice Ltd
Thank you, much appreciated
Excellent service. Promised next day and they delivered.
My delivery was cancelled by the company who were due to deliver.
I emailed Haus and they replied within 2 hours to advise me that they didn’t know why it had been cancelled by the delivery firm but promised my product would be delivered before 1800 the next day. The delivery was at my door before 9am. Excellent service
29 novembre 2022
Réponse de Simmer and Slice Ltd
Thank you, sorry for my delay... i am on catch up! Who can decide what these courier companies do! Drive me crackers! Thank you for your honest feedback and review! Glad you were sorted :)
Great stock and fast dispatch and…
Great stock and fast dispatch and delivery. Five stars.
15 novembre 2022
Réponse de Simmer and Slice Ltd
Thank you, much appreciated!
Réponse de Simmer and Slice Ltd
The age check adds a slight delay but is an important step to ensure the goods get into the right hands!! Thank you for the feedback :)
Réponse de Simmer and Slice Ltd
Thank you, much appreciated
Exceptional Quality
Emile Henry Bread Cloche surpassed my expectations, it is much light that iron Dutch ovens and gives better results.
28 octobre 2022
Réponse de Simmer and Slice Ltd
TRUE.... send pictures of your amazing bakes to our Instagram page!
Great offer price and fast delivery
17 octobre 2022
Réponse de Simmer and Slice Ltd
Thank you, much appreciated
Réponse de Simmer and Slice Ltd
Thank you, much appreciated
Package been marked as delivered.Have…
Package been marked as delivered.Have not received any package and response from retailer and courier is almost non existent.Requested an update yesterday and have still not received any response.
11 octobre 2022
Réponse de Simmer and Slice Ltd
Ooops, thank you for the feedback!
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