Simplaa Avis 

141
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had a great experience with Simplaa! They took us to our hotel in England and back home in Abuja, and everything went smoothly. The drivers were polite, professional, and right on time. Really appreci... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The drivers are courteous and punctual, and the vehicles are consistently clean, well-maintained and presentable. The airport staff are equally courteous, helpful and professional.

Noté 5 sur 5 étoiles

What was important was the fact that I didn’t have to look for the driver or the vehicle. The driver was courteous and polite professional throughout the journey. Your ground staff also maintained ade... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Greetings, Please could you confirm if Simplaa Rides and SimpliRide are same company. Just trying to download Simplaa Rides to book my airport ride to get my Airpeace transfer discount but... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de taxi

Écrit par l'entreprise

Simplaa — Rides Made Simple Forever Simplaa is a UK-headquartered transport technology company offering airport transfers, city rides, and luxury chauffeur services. We connect passengers with nearby, licensed drivers in minutes through our easy-to-use app and online booking platform. What we offer: Airport Transfers — Stress-free pickups and drop-offs at major UK airports with Meet & Greet, real-time flight monitoring, and child seats on request. City Rides — On-demand local rides available 24/7. Book instantly and get matched with a nearby licensed driver. Chauffeur Services — Premium, flexible rentals for every journey — whether it's business travel, special occasions, or executive transport. Our 24/7 support team is always on hand to help with your bookings. Book online or download the Simplaa app to get started.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

141 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(141)

38 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Very disappointed in the so called…

Very disappointed in the so called Simplaa. The messed me up so badly. Wasted my time for an hour and still didn't give me a driver from Heathrow Airport. The promised to compensate me and till now didn't do anything. So bad . So bad 👎 😫 😞 😩 😪

11 octobre 2026
Noté 5 sur 5 étoiles

Great experience with Simplaa

Had a great experience with Simplaa! They took us to our hotel in England and back home in Abuja, and everything went smoothly. The drivers were polite, professional, and right on time. Really appreciate the good service and would definitely recommend them!

4 octobre 2026
Logo de Simplaa

Réponse de Simplaa

Thank you, Mahe. Glad the airport transfers ran on time at both ends, in England and back home in Abuja. We track your flight, so the driver's there when the plane lands.

Noté 5 sur 5 étoiles

Booking process

Booking process

4 octobre 2026
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Réponse de Simplaa

Thank you, Adeniyi. Glad booking was easy. The fare is agreed up front and fixed, so the price you book is the price you pay.

Noté 5 sur 5 étoiles

The drivers were excellent and…

The drivers were excellent and friendly. The communication from office staff was very good. The rides were fantastic.

27 septembre 2026
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Réponse de Simplaa

Thank you, Anthony. Glad the office kept you updated between trips. Our call centre is open 24 hours, so there's always someone to answer.

Noté 5 sur 5 étoiles

What was important was the fact that I…

What was important was the fact that I didn’t have to look for the driver or the vehicle. The driver was courteous and polite professional throughout the journey. Your ground staff also maintained adequate communication.

12 septembre 2026
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Réponse de Simplaa

Thank you, Isaac. That's the idea: you walk into arrivals and we meet you there with a name board.

Noté 1 sur 5 étoiles

I can’t comment because I didn’t use …

I can’t comment because I didn’t use Simpla yet I was recorded as having used! What dishonesty!

27 septembre 2026
Avis spontané
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Réponse de Simplaa

We're sorry about this. We'd like to find out how you came to be recorded as a customer when you haven't travelled with us. Please email support@simplaa.com with the email address or phone number the message came to, and we'll look into it.

Noté 5 sur 5 étoiles

The act of timely pickup and the…

The act of timely pickup and the friendly nature of the drivers and the ground staff

13 septembre 2026
Logo de Simplaa

Réponse de Simplaa

Thank you, Joe. Glad the airport pickup was on time and the team made you welcome. We track your flight, so the driver's there when the plane lands.

Noté 5 sur 5 étoiles

Simplaa Rating

Driver was very accommodating. Had a lot to talk about during transit, made it a fun ride.
Won't mind using same team on my next visit.

6 septembre 2026
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Réponse de Simplaa

Thank you, Samson. Glad the driver made the trip a good one. All our drivers are licensed and DBS checked, and we'd be happy to drive you again on your next visit.

Noté 5 sur 5 étoiles

Your service is Excellent

Your service is Excellent

5 septembre 2026
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Réponse de Simplaa

Thank you, glad the airport transfer went well. The fare's fixed and agreed up front, so there's never a surge price.

Noté 5 sur 5 étoiles

Your drivers are very professional and…

Your drivers are very professional and the partnership reward experience with Airpeace is commendable

5 septembre 2026
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Réponse de Simplaa

Thanks Victor. Good to hear the drivers were professional on your airport transfer. Every one of them is licensed and DBS checked.

Noté 5 sur 5 étoiles

The driver was professional

The driver was professional. Help me with my luggage. Safe driving. The information provided by the service provider was very helpful.

31 août 2026
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Réponse de Simplaa

Thank you, Maeyen. Glad the driver helped with your bags and that the information was clear. Our call centre's open 24 hours, so there's always someone to ask before an airport transfer.

Noté 5 sur 5 étoiles

Driver was waiting for us displaying…

Driver was waiting for us displaying our names. Ride was smooth and driver was courteous.

19 août 2026
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Réponse de Simplaa

Thank you, Tunde. We watch the flight, so the driver's already waiting whether you land early or late.

Noté 5 sur 5 étoiles

Great

Pick up right in time and a neat vehicle

19 août 2026
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Réponse de Simplaa

Thank you, Patricia. None of our cars are more than 5 years old, so that's what you'll get every time.

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