Simplaa Avis 

141
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had a great experience with Simplaa! They took us to our hotel in England and back home in Abuja, and everything went smoothly. The drivers were polite, professional, and right on time. Really appreci... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The drivers are courteous and punctual, and the vehicles are consistently clean, well-maintained and presentable. The airport staff are equally courteous, helpful and professional.

Noté 5 sur 5 étoiles

What was important was the fact that I didn’t have to look for the driver or the vehicle. The driver was courteous and polite professional throughout the journey. Your ground staff also maintained ade... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Greetings, Please could you confirm if Simplaa Rides and SimpliRide are same company. Just trying to download Simplaa Rides to book my airport ride to get my Airpeace transfer discount but... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de taxi

Écrit par l'entreprise

Simplaa — Rides Made Simple Forever Simplaa is a UK-headquartered transport technology company offering airport transfers, city rides, and luxury chauffeur services. We connect passengers with nearby, licensed drivers in minutes through our easy-to-use app and online booking platform. What we offer: Airport Transfers — Stress-free pickups and drop-offs at major UK airports with Meet & Greet, real-time flight monitoring, and child seats on request. City Rides — On-demand local rides available 24/7. Book instantly and get matched with a nearby licensed driver. Chauffeur Services — Premium, flexible rentals for every journey — whether it's business travel, special occasions, or executive transport. Our 24/7 support team is always on hand to help with your bookings. Book online or download the Simplaa app to get started.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

141 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(141)

38 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good ride

The driver was pleasant and helpful

1 août 2026
Logo de Simplaa

Réponse de Simplaa

Thank you, Medinat. Every driver we put on the road is licensed and DBS checked before their first trip.

Noté 5 sur 5 étoiles

Top notch service

Top notch service. My driver was very polite and helped me with all my luggage. Will definitely use this service again..

30 juin 2026
Avis spontané
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Réponse de Simplaa

Thank you for this. The fare is agreed before you travel and it doesn't move, so there's no surge to worry about next time.

Noté 5 sur 5 étoiles

Excellent services, top-notch experience! 👌✨

Excellent services. A truly top-notch experience. 👌✨
From seamless communication to consistent follow-ups and an exceptional willingness to go the extra mile, the company demonstrated remarkable professionalism and attention to detail throughout.

22 février 2026
Avis spontané
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Réponse de Simplaa

Thank you, Nkechi. Our call centre is open 24 hours, so there's someone to talk to whenever your plans move.

Noté 5 sur 5 étoiles

Pre Arrival communication and service was great

Pre Arrival communication was great, driver was on time, very polite and helpful. Very professional service

29 janvier 2026
Avis spontané
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Réponse de Simplaa

Thank you, Orode. We watch the flight, so the driver knows when you've actually landed rather than when you were meant to.

Noté 5 sur 5 étoiles

Excellent Service …

I was really impressed at the excellent service. The designated chauffeur Ahmad was exceptional and worthy of a 5* rating indeed.
L.A

22 janvier 2026
Avis spontané
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Réponse de Simplaa

Thank you, L.A. Nothing in our fleet is more than 5 years old, so you get the same standard of car every trip.

Noté 5 sur 5 étoiles

Great experience

Great experience, the team was very professional and helpful. Will definitely be using this service again

20 janvier 2026
Avis spontané
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Réponse de Simplaa

Thank you, Adedipo. The price we quote is the price you pay, so booking again should be just as simple.

Noté 5 sur 5 étoiles

The service was excellent

The service was excellent. The constant communication was very commendable. Ahmed the chauffeur was great.

15 janvier 2026
Avis spontané
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Réponse de Simplaa

Thank you, Wole. Our call centre is open 24 hours, so someone is always there whatever time you fly.

Noté 5 sur 5 étoiles

Very patient and helpful driver

I booked this for my dad. My dad loved the journey and the driver, mr Obasegun. He couldn’t praise the driver enough. We will surely be using you guys again.Thank you mr ObaSegun.

30 décembre 2025
Avis spontané
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Réponse de Simplaa

Thank you, Tee. When you're booking for someone else it matters most that they're met properly, so we hold a name board in arrivals.

Noté 5 sur 5 étoiles

Mr Ola our driver was amazing

Mr Ola our driver was amazing, despite flight arrival delay and even longer checkout period. He was super polite and his vehicle was so spacious and he accommodated my request for a child's car seat.

17 décembre 2025
Avis spontané
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Réponse de Simplaa

Thank you, Adedamola. We track the flight, so a late arrival and a slow checkout don't catch the driver out.

Noté 5 sur 5 étoiles

Amazing Ride & Amazing Car

It was an amazing ride. Driver arrived right on time. (It's usually set to an hour after landing, which you can change). The driver was very professional, even offered me his Wi-Fi hotspot to use throughout the journey. He played low-volume smooth jazz music all through.
The Car was luxurious and very neat.

28 octobre 2025
Avis spontané
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Réponse de Simplaa

Thank you, Ayodeji. Nothing in our fleet is more than 5 years old, so the car is never the thing you have to worry about.

Noté 5 sur 5 étoiles

It was a grateful experience

I booked Simpla Rides for my mum. The driver called her to inform her about a flat tire. It was unsettling at first but the manager I spoke with arranged an alternative taxi and covered the additional cost of £190 to ensure my mum was picked up and brought home safely. I really appreciate this kind gesture from them- it was her first time in the UK but they made sure to easily locate her and find an alternative Airport taxi driver who was also so kind.

13 octobre 2025
Avis spontané
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Réponse de Simplaa

Thank you, Olusola. Getting your mum home safely was the only outcome worth having. Our call centre is open 24 hours, so there's always someone to reach when a trip goes wrong.

Noté 5 sur 5 étoiles

The driver

The driver, Clement, was on time and in constant contact with me. Picked me up as soon as I left the baggage area. The ride was smooth and driver well engaging. I will use them again.

25 septembre 2025
Avis spontané
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Réponse de Simplaa

Thank you, Ogedi. We track the flight, so the driver is already there by the time you clear baggage.

Noté 5 sur 5 étoiles

It was my first time using Simplaa and…

It was my first time using Simplaa and was not referred to them by anyone...Just wanted to try them and see how it will go....... I received such impeccable service from Mr. Peterside who met us at Gatwick Airport, and took us to our destination. He assisted with our luggage and was very nice and patient with the kids..
I would refer Simplaa for their professionalism, prompt service and well trained staff....

17 septembre 2025
Avis spontané
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Réponse de Simplaa

Thank you, Ifeanyi. Trying a company you've not been referred to takes some faith. Every driver we send to Gatwick is licensed and DBS checked.

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