Simplaa Avis 

141
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Had a great experience with Simplaa! They took us to our hotel in England and back home in Abuja, and everything went smoothly. The drivers were polite, professional, and right on time. Really appreci... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The drivers are courteous and punctual, and the vehicles are consistently clean, well-maintained and presentable. The airport staff are equally courteous, helpful and professional.

Noté 5 sur 5 étoiles

What was important was the fact that I didn’t have to look for the driver or the vehicle. The driver was courteous and polite professional throughout the journey. Your ground staff also maintained ade... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Greetings, Please could you confirm if Simplaa Rides and SimpliRide are same company. Just trying to download Simplaa Rides to book my airport ride to get my Airpeace transfer discount but... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de taxi

Écrit par l'entreprise

Simplaa — Rides Made Simple Forever Simplaa is a UK-headquartered transport technology company offering airport transfers, city rides, and luxury chauffeur services. We connect passengers with nearby, licensed drivers in minutes through our easy-to-use app and online booking platform. What we offer: Airport Transfers — Stress-free pickups and drop-offs at major UK airports with Meet & Greet, real-time flight monitoring, and child seats on request. City Rides — On-demand local rides available 24/7. Book instantly and get matched with a nearby licensed driver. Chauffeur Services — Premium, flexible rentals for every journey — whether it's business travel, special occasions, or executive transport. Our 24/7 support team is always on hand to help with your bookings. Book online or download the Simplaa app to get started.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

141 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(141)

38 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very Good and efficient

Very Good and efficient

22 janvier 2025
Avis spontané
Logo de Simplaa

Réponse de Simplaa

Thank you, Chizoba. We meet you in arrivals with a name board, so it stays that simple.

Noté 5 sur 5 étoiles

Driver was very prompt and quite…

Driver was very prompt and quite helpful.
I had an overall smooth experience.

22 janvier 2025
Avis spontané
Logo de Simplaa

Réponse de Simplaa

Thank you, Ruth. We track the flight, so being there on time is built into the booking.

Noté 5 sur 5 étoiles

I’m very glad I booked this from…

I’m very glad I booked this from Nigeria. It was very easy locating my driver and he was so nice.

20 janvier 2025
Avis spontané
Logo de Simplaa

Réponse de Simplaa

Thank you, Rachael. Booking from Nigeria and still walking straight to your driver is the point. We hold a name board in arrivals so you never have to hunt.

Noté 5 sur 5 étoiles

I love the way they interact with their…

I love the way they interact with their customers and the cars was so clean very fast and affordable…please patronize them you’ll love it. Thanks

20 janvier 2025
Avis spontané
Logo de Simplaa

Réponse de Simplaa

Thank you, Mubashir. Our call centre is open 24 hours, so you can always get hold of a person.

Noté 5 sur 5 étoiles

Driver was in constant contact

Driver was in constant contact, pick up and drop off was seamless.

19 janvier 2025
Avis spontané
Logo de Simplaa

Réponse de Simplaa

Thank you, Veracruz. The fare is agreed up front and it doesn't move, so the only thing left to sort is where you're going.

Noté 5 sur 5 étoiles

Enjoyed flying with Airpeace and…

Enjoyed flying with Airpeace and getting a taxi pre-booked for me. It made my journey smoother and less stressful. Plus I enjoyed the discount which made it cheaper. Great one by Airpeace!

15 janvier 2025
Avis spontané
Logo de Simplaa

Réponse de Simplaa

Thank you, Pamela. We meet you in arrivals with a name board, so the transfer is one less thing after a flight.

Noté 5 sur 5 étoiles

What a reliable and fantastic…

What a reliable and fantastic arrangement. Top notch customer service. The team continued to call and check on me till I was picked up. The driver was already at the airport waiting for me to come out. I will recommend this service and must definitely, use them again.

14 janvier 2025
Avis spontané
Logo de Simplaa

Réponse de Simplaa

Thank you, Mr Chimezie. Our call centre is open 24 hours, so the calls don't stop when the office closes.

Noté 5 sur 5 étoiles

Great service

I used simplaa taxi service for my drop off and pick up at Gatwick airport. I did not encounter any issue. The driver arrived ahead of schedule and was very polite. The journey was smooth, heating was provided in the vehicle. I will definitely use them again

24 décembre 2024
Avis spontané
Logo de Simplaa

Réponse de Simplaa

Thank you, Mary. We track the flight into Gatwick, so the driver is there whichever way the schedule moves.

Noté 5 sur 5 étoiles

The driver was on time

The driver was on time, very polite and helpful. He helped wheel my luggage to the car and even returned the trolley for me. He was very respectful and nice. I would use this service again. 100/100 🙌🏾🙏🏾

6 janvier 2025
Avis spontané
Logo de Simplaa

Réponse de Simplaa

Thank you, Bolatito. Every driver we send out is licensed and DBS checked.

Noté 5 sur 5 étoiles

Reliable and Communicative

From the moment I booked till I was dropped home they kept in contact with me and let me know what was happening with my ride. The driver was reliable, picked me up directly from the airport entrance and helped carry my luggage.

3 janvier 2025
Avis spontané
Logo de Simplaa

Réponse de Simplaa

Thank you, Hevelyn. The fare is fixed when you book, so nothing changes between the first call and your front door.

Noté 4 sur 5 étoiles

Good Experience Driver

Driver arrived on time, ride was smooth and driver helped with luggage, nothing to complain about.

3 janvier 2025
Avis spontané
Logo de Simplaa

Réponse de Simplaa

Thank you for this. We track the flight, so the driver is there when you land rather than when you were due.

Noté 5 sur 5 étoiles

Awesome Ride

I've got only positives for my ride out of the airport. Driver was polite, courteous and knows his bit. He made me feel comfortable all through the ride. Smooth ride to my hotel. Thanks, SIMPLAA.

22 décembre 2024
Avis spontané
Logo de Simplaa

Réponse de Simplaa

Thank you, Ibituroko. Every driver we put on the road is licensed and DBS checked before their first job.

Noté 4 sur 5 étoiles

They called me a day before my arrival…

They called me a day before my arrival to confirm my pick up time because I chose a pick up time hours after arrival and they kept following up to ensure pick up and drop off. The ride was smooth, driver arrived as scheduled, he was warm and welcoming in his service.

15 décembre 2024
Avis spontané
Logo de Simplaa

Réponse de Simplaa

Thank you, Hafis. Our call centre is open 24 hours, so the confirming call happens whatever time you fly.

Noté 5 sur 5 étoiles

The simplaa service was helpful

The simplaa service was helpful, the driver patiently explained the pick up point to me, even was I missed my way, he helped with the luaggages, the team kept following up to ensure I was ok, the service was everything it was supposed to be, I’m definitely using it again.

15 décembre 2024
Avis spontané
Logo de Simplaa

Réponse de Simplaa

Thank you, Abimbola. We meet you in arrivals with a name board, so finding the pick up point is never on you.

Noté 5 sur 5 étoiles

Top-notch service

Ease of appointment set-up, Precise & structured guidance, Clear & timely communication, Smooth & enjoyable ride. The Simplaa service was everything it was meant to be & more. I would surely continue to use this service. Thanks again

5 décembre 2024
Avis spontané
Logo de Simplaa

Réponse de Simplaa

Thank you, Ami. Our call centre is open 24 hours, so the setting up never waits for a working day.

Noté 5 sur 5 étoiles

Ride Review

The driver was patient despite a little delay in disembarking from the plane and claiming of luggages. He politely explained the pick up point to me and I called him when I got there and he was right there. I got the value for my money and would be happy to book a ride with Simplaa again.

11 décembre 2024
Avis spontané
Logo de Simplaa

Réponse de Simplaa

Thank you, Toheeb. We track the flight, so a slow disembark and a slow belt don't leave you rushing.

Noté 5 sur 5 étoiles

This was my first time using this…

This was my first time using this service. It was very efficient and seamless. The driver was waiting when I arrived. No need to wait at all.

10 décembre 2024
Avis spontané
Logo de Simplaa

Réponse de Simplaa

Thank you, Thelma. We meet you in arrivals with a name board, which is why a first time booking still feels easy.

Noté 5 sur 5 étoiles

Driver came earlier than expected

Driver came earlier than expected.
Very supportive and kind driver.
Had a great service and experience.

10 décembre 2024
Avis spontané
Logo de Simplaa

Réponse de Simplaa

Thank you, Oluwafunke. Every driver we send out is licensed and DBS checked.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus