Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I’m really disappointed. I bought the shoes during a sale, but just two days later the price dropped by another $40. When I asked to adjust my bill, they said no because my size wasn’t in stock at the... Voir plus

Noté 1 sur 5 étoiles

Customer Service is non existent (no email answers in weeks, no phone support). Orders do not ship for weeks, if at all. Best you can eventually hope for is to have your order cancelled and refunded w... Voir plus

Noté 5 sur 5 étoiles

I made a rash response to Size? Company website previously. I will say I contacted them they guided me through the issue with no credit card option I reluctantly made my order on a Friday evening… it... Voir plus

Noté 1 sur 5 étoiles

I saw shoes I liked through (targeted) social media. (Product: Nike Cortez SE Wheat Gold / White - Coconut Milk). Everything was good but the excitement died soon after because the shoes were too narr... Voir plus

L'entreprise a répondu


Coordonnées de contact

1,9

Bas

TrustScore 2 sur 5

31 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

I’m really disappointed

I’m really disappointed. I bought the shoes during a sale, but just two days later the price dropped by another $40. When I asked to adjust my bill, they said no because my size wasn’t in stock at the lower price. But other sizes were still available on sale, so that excuse doesn’t make sense. It feels unfair, and the customer service was disappointing. I probably won’t buy from here again.

10 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Trash company

Trash company. Their online inventory is never accurate and they refuse to fix it.
Their customer service is also unreliable.
Don’t waste your money buying anything from their website. Jd sports or footlocker is much more reliable and professional.

21 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not buy anything from this website

Do not buy anything from this website. They do not allow for exchanges, will point the finger at you and hang up if needed. Completely rude staff, I was shocked how they spoke to me.
Worst website ever!!

20 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

As a new customer I’ve purchased a pair…

As a new customer I’ve purchased a pair of Jordan’s that was on sale that I really like only to realize a few days later they charged me twice for the shoe I’ve sent multiple messages regarding the issue and they can’t seem to resolve the issue when I opened the package upon arrival the shoes were laying down on top of the paper inside the box the left shoe was flawless and the right with defects with a crooked tongue it looked as I got sent a display pair I was in shock and very disappointed avoid size at all costs never again $170 down the drain that they apparently know nothing about

9 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

They are awful

They are awful; I have had two orders in a row canceled because they ran out of stock. Caused me to miss out on a couple of hype releases. I will never trust them again.

22 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Size? Is not a reliable place to buy sneakers

First time shopping very disappointed.
I received my shoes with dirty soles. They suggested to return them and be replace them for a pair in good condition. I returned them and after two weeks I received the same shoes with dirty soles again. This company is a lack of truthfulness and professionalism, I was paying for a brand new sneakers, not for a used ones. I won’t shop here again.

6 juillet 2024
Avis spontané
Logo de size.ca

Réponse de size.ca

Hey Lily,

We are truly sorry to hear about your disappointing experience with us. Receiving shoes with dirty soles not once, but twice, is completely unacceptable and falls far short of the standards we aim to uphold.

We understand your frustration and regret the inconvenience this has caused. It is our responsibility to ensure that all products sent to our customers are in perfect condition, and we clearly failed in this instance.

Your feedback is very important to us, and we will be investigating this matter thoroughly to ensure it does not happen again. We would like to make this right for you and restore your trust in us.

Please contact our customer service team directly at onlinereviews@size.ca so we can arrange for a prompt resolution, whether that be a full refund or a new pair of shoes in the condition you rightfully expect.

Thank you for bringing this to our attention, and we sincerely apologize for the lack of professionalism you experienced.

Customer Experience Team

Noté 1 sur 5 étoiles

Do not deal with this company or most…

Do not deal with this company or most certainly not through online purchase.
I'm a senior and they sent the wrong item. No way to return, no reply to emails.
I have no car to return the item.

8 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Try them out…

I was a little leery to order after the reviews but for their prices thought I would try. So glad I did!! Items were sent in two days - had both products after 5. Both products were exactly what I ordered and so impressed with pricing.

21 février 2024
Avis spontané
Noté 5 sur 5 étoiles

I made a rash response to Size

I made a rash response to Size? Company website previously. I will say I contacted them they guided me through the issue with no credit card option I reluctantly made my order on a Friday evening… it said 10-15 business days for delivery… I received it Monday morning after ordering it on a Friday night. Kudos to Size ? I’d highly recommend this company

5 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Awful

This was my first time ordering from them and it will be my last. They sent me jeans with menstrual blood in the crotch area. In all my years of online shopping i’ve never had such an awful experience. Don’t buy from here!

8 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

"This product is final sale and is excluded from returns."

I saw shoes I liked through (targeted) social media. (Product: Nike Cortez SE Wheat Gold / White - Coconut Milk). Everything was good but the excitement died soon after because the shoes were too narrow and smaller in size. I usually wear sneakers, 9 and I purchased 9.5. Now I can't return/exchange the shoes because "This product is final sale and is excluded from returns." What the hell??? Online shopping-wise, it doesn't matter if anything is Final Sale or what, unless you have bought the exact thing before there is a majority chance it may turn out not exactly as anticipated and to dump that on the customer is BAD CUSTOMER CARE.

31 août 2023
Avis spontané
Logo de size.ca

Réponse de size.ca

Hi Taundi,

We appreciate you providing this feedback. We are sorry for any inconvenience caused by our policy. To discuss this further please send us an email to onlinereviews@size.ca.

Best,

Customer Experience Team

Noté 5 sur 5 étoiles

Wow cant say more

After reading most of the reviews, I was a bit reluctant to pass an order but I did anyways since my daugher really wanted to shows.
Order on a Monday night and got them delivered the Wednesday. Product was nickel as well as the size.
Super experience! nothing to complain about :)

30 août 2023
Avis spontané
Noté 4 sur 5 étoiles

Thanks you size.ca!

It was my first time ordering something at size.ca! While ordering I was not to confident since most of the reviews were negative , but everything was good! I ordered my shoes on Monday, and received my order 2 days after knowing that I don’t live near Toronto! The track was always updated ! Really a good experience.The shoes are in good quality.

23 août 2023
Avis spontané
Noté 1 sur 5 étoiles

If I can give a zero I will

If I can give a zero I will. No customer service. Does not ship orders. Read the other reviews so you’ll understand what I’m saying. Stay away from this site and look elsewhere like Ssense, Farfetch or Italist.

11 août 2023
Avis spontané
Noté 1 sur 5 étoiles

No customer service, does not ship orders.

Customer Service is non existent (no email answers in weeks, no phone support). Orders do not ship for weeks, if at all. Best you can eventually hope for is to have your order cancelled and refunded without explanation (again, after weeks of wait). Store used to be great, but completely went downhill in recent months.

3 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

I ordered a pair of sneakers on march…

I ordered a pair of sneakers on march 10th... now the date is March 27th... no news, nothing. I've sent 6 e-mails, no answer from anyone... At this point, i just want my money back. Last time i order from them. This is ridiculous

24 mars 2023
Avis spontané

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