sleeptest.com Avis 

51
•
TrustScore 2.5 sur 5

2,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

dodgy ass products, app is buggy as hell, is some random ass factory in Singapore so don’t even expect a lick of customer service. They don’t mention you need to “subscribe” to have a sleep test done,... Voir plus

Noté 1 sur 5 étoiles

Very disappointing experience. It is extremely difficult to speak with an actual person when there is a problem. Calls seem to go to voicemail, and online communication is handled through a chatbo... Voir plus

Noté 4 sur 5 étoiles

Kit should include a simple instructions card instead of having to print yourself or scanning a QR code. A better/stronger clip for the pulse oximeter cord. It slips off because it doesn't have a good... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The whole process was extremely fast and easy! It was covered by my insurance too which made the process even simpler. Just a few quick virtual visits combined with wearing the ring for 2 nights (whic... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique du sommeil

Écrit par l'entreprise

Our mission is to eliminate most of the barriers standing between sleep tests and the people who need them. If you think you might have sleep apnea, we can help you get a sleep test so you can know for sure and get the treatment you need. By offering efficient, direct-to-patient sleep testing and diagnosis, we want you to have an optimal experience leading to treatment that improves your health and happiness. We strive to exceed the expectations of patients, doctors, and dentists and create a more efficient and effective method for testing and treating sleep disordered breathing in the United States.


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

51 avis

5 étoiles
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2 étoiles
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2,3

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(51)

3 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

dodgy ass products

dodgy ass products, app is buggy as hell, is some random ass factory in Singapore so don’t even expect a lick of customer service. They don’t mention you need to “subscribe” to have a sleep test done, after paying $150 for a bunch of cheap plastic THAT DOES NOT WORK BY THE WAY. complete waste of time and money

4 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Apparently the Chatbot Is in Charge

Very disappointing experience. It is extremely difficult to speak with an actual person when there is a problem. Calls seem to go to voicemail, and online communication is handled through a chatbot that is not always able to resolve the issue.

What was most frustrating was being left to go back and forth between the medical office and another provider instead of the two communicating directly with each other.

Technology can be helpful for simple questions, but patients still need a reliable way to reach a real person when something needs attention. The whole process felt impersonal and unnecessarily frustrating. Terrible experience!

1 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Horrible

Horrible! When I first discussed completing my sleep test with this company I was promised a simple process. It's been anything but. It's IMPOSSIBLE to get in touch with a provider. My provider spent less than 5 minutes with me during my first appointment. My second appointment after my sleep test I was told I would be offered referrals for providers for CPAP and an oral device. I received neither. The DME provider has been attempting to reach my provider for OVER 3 WEEKS to get a form signed so that they can provide me with a desperately needed CPAP. Crickets. This company is horrible and I would not recommend them to anyone. Go somewhere else that actually gives a crap about your health and providing an acceptable service.

23 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Ok this is a follow up

Ok this is a follow up. This whole process is disappointing. The sleeptest went well when it showed up. It was not shipped until after they told me it would be here. I travel so we discussed days for it to be here. Then of course they pressure you for it to be returned. Oh sure! My adventure started in August - I think I am finished if the clinician ( note - you sign up to speak to a DR. ) who had a real attitude that I questioned her about anything. She of course was late to the call. Her comments " I am not going into that now, it has been handled by Customer Service" I said obviously not or I would not bring it up. I stand by my original review. Sleeptest you need to improve your program. It is broken. It comes across as a money gathering opportunity shielded under "medical".

31 octobre 2025
Avis spontané
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Réponse de sleeptest.com

We’re truly sorry to hear about your continued frustration, and we appreciate you taking the time to share your detailed feedback. It’s clear we didn’t meet your expectations in several areas — from scheduling and communication to the clinical experience — and we take that very seriously.

We’d really like the opportunity to discuss this directly so we can better understand what went wrong and make it right. Please reach out to our management team at 1 (800) 753-3783 and mention this review so we can prioritize your concerns.

We value every patient’s experience and are committed to improving our process and service. Thank you again for bringing this to our attention.

Sincerely,
SleepTest.com

Noté 2 sur 5 étoiles

Policy and Money Motivated, You are Secondary

I was all set to do this and the time came and the first thing that popped up was a pay screen, which I was having trouble getting to work and finally a second screen popped up demanding to know if I was proceeding. It was a little rude. During our conversation and questions it just became clear to me that they are very money driven. She started throwing policies in my face very blatantly couldn’t have cared less. I just cannot trust these people to have my best interest.

22 avril 2025
Avis spontané
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Réponse de sleeptest.com

Thank you for your feedback—we’re truly sorry to hear about your experience. We'd like to look into this, but unfortunately, we’re unable to identify your account based on the name “The Jenni" on google, and MT here.
Please don’t hesitate to reach out to our team directly at 800-753-3783 so we can address this promptly.

Noté 2 sur 5 étoiles

...Get what you pay for

...Get what you pay for. Had a consultation with the Doctor that cost $95 for 10 mins and was told that I could take my time with the sleep test and use it on nights where I feel my best, etc... Then I am immediately hit with emails threatening late fees before I even recieve the sleep test. Return the product in 5 days or incur a mysterious late fee. $5?
$100? How much is it? Save the automated customer service response about needing to keep costs down. Just be HONEST about what is involved before the process begins and this wouldn't be a problem. At least let us know you're going to nickle and dime us beforehand, so we can plan accordingly. So insulting to be threatened with nickle and dime charges while attempting to do something for your health. Clown show.

30 janvier 2025
Avis spontané
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Réponse de sleeptest.com

Daniel,
We apologize for the frustration you’ve experienced. It’s never our intention to make our customers feel upset or confused about charges. Fees are set by your insurance providers for telehealth visits. We aim for transparency and will work to improve our communication regarding costs and timelines. Thank you for taking the time to leave us your feedback.
Best wishes,
The SleepTest.com Team

Noté 5 sur 5 étoiles

Fast and easy instructions

Fast and easy instructions
Pre paid shipping back
Knowledgeable sleep consultant

7 décembre 2024
Avis spontané
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Réponse de sleeptest.com

Mark,
We appreciate your kind words and 5-star rating! It’s great to know the instructions and prepaid shipping made things convenient and that our sleep consultant provided helpful guidance. Thank you for sharing your experience!
Best wishes,
The SleepTest.com Team

Noté 1 sur 5 étoiles

Absolutely terrible

Absolutely terrible. Doctor and customer service people are great, ring is ok, though not sure how accurate. Everything else is just terrible. The website is trash. The time it takes to get this done is weeks, instead of 3-4 days at other places. The messaging system is terrible. After installing multiple apps i still had to use the website which doesn't work on mobile half the time. The price is twice as much compared to going through pcp.

26 novembre 2024
Avis spontané
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Réponse de sleeptest.com

Thank you for reviewing your recent experience. We are so glad you found our team great to work with. Only one app is needed for our home sleep test, and the QR code is provided in your testing instructions. All of our rates are provided to you after our benefit check, before your telehealth visit or the test is shipped.

Best wishes,
The SleepTest.com Team

Noté 1 sur 5 étoiles

No Confidence It Will Work

Not sure this will even work as I've not been able to get the device yet. All I know is the actual time spent with the provider vs the copays has equated to approx $40/min. If it works I'll come back and update this review, however until then I felt like the rates charged were far outside a fair amount from what I received in return. Guess we'll see.

22 octobre 2024
Avis spontané
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Réponse de sleeptest.com

Michael, thank you for leaving us your review. All of our rates are provided to you after our benefit check. We are very upfront about what we charge and the pre- and post-telehealth visit fees are set by your insurance provider. We hope that your process was easy and that your test was successful.

Best wishes,
The SleepTest.com Team

Noté 4 sur 5 étoiles

Definitely better than going somewhere…

Definitely better than going somewhere else for the sleep study. I like being able to do it while sleeping in my own bed.
Waiting for the post consultation and see what my dentist recommends

9 novembre 2024
Avis spontané
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Réponse de sleeptest.com

David,
Thank you so much for taking the time to review your positive experience. We're glad you enjoyed the convenience of completing the study from the comfort of your own bed.
Best wishes,
The SleepTest.com Team

Noté 5 sur 5 étoiles

Simple test and easy to follow.

21 octobre 2024
Avis spontané
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Réponse de sleeptest.com

Brian,
Thank you so much for giving us your feedback! We are so glad to hear that you found the test simple and the directions easy to follow! Thank you for leaving us a 5-star review!
Best wishes,
The SleepTest.com Team

Noté 5 sur 5 étoiles

Sleep study was easy

Sleep study was easy . The equipment was easy to use. I would recommend this to anyone who believes they have sleep apnea.

16 septembre 2024
Avis spontané
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Réponse de sleeptest.com

Dawn,
Thank you so much for taking the time to leave us a 5-star review! We are so glad to hear that you found the sleep test so easy to use. We appreciate your recommendation! Good luck on your sleep apnea journey!
Best Wishes,
The SleepTest.com Team

Noté 5 sur 5 étoiles

So easy to use and the directions are…

So easy to use and the directions are very easy to follow. So much better to do a sleep test in the comfort of your own home. Providers were very knowledgeable and easy to talk to! Would definitely recommend to others!

6 septembre 2024
Avis spontané
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Réponse de sleeptest.com

Katelyn,
Thank you so much for leaving us a 5-star review of your experience with us! We are so glad to hear that you found the process process so easy and comfortable. We appreciate your recommendation!
Best wishes,
The SleepTest.com Team

Noté 5 sur 5 étoiles

Great service

The entire process was easy and fast. Received the results needed to make the next steps to better my health. Would recommend anyone that has questions about potential sleep apnea to use this service.

16 septembre 2024
Avis spontané
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Réponse de sleeptest.com

Bill,
Thank you so much for taking the time to leave us a 5-star review! Your feedback about how easy it was to get and complete your home sleep test is very valuable to us. Thank you so much for your recommendation!
Best wishes,
The SleepTest.com Team

Noté 5 sur 5 étoiles

Extremely Fast and Simple Process

The whole process was extremely fast and easy! It was covered by my insurance too which made the process even simpler. Just a few quick virtual visits combined with wearing the ring for 2 nights (which I didn’t even notice I was wearing while sleeping) and you can get a diagnosis and treatment plan for sleep apnea!

19 juillet 2024
Avis spontané
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Réponse de sleeptest.com

Derek,
Thank you so much for taking the time to leave us a review about your experience. We are so glad to hear that you found our process fast and easy and that the ring did not interrupt your sleep. We appreciate you trusting us with your testing process! Good luck on your sleep apnea journey!
Best wishes,
The SleepTest.com Team

Noté 5 sur 5 étoiles

Simple Test

I don’t think I have ever had such an easy medical test! I had been putting off a sleep study because I thought I would have to spend the night in the basement of the hospital. I was so wrong!!!! Every step seems to be done with the patient in mind; how can we make this as simple as possible.

21 juin 2024
Avis spontané
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Réponse de sleeptest.com

Stephanie,
Thank you so much for taking the time to leave us a 5-star review! We take our patients' comfort level into account for every step of the process and are so happy to hear that you found it very simple to follow. Thank you for trusting us with your sleep apnea journey!
Best wishes,
The SleepTest.com Team

Noté 5 sur 5 étoiles

Sleep Test did a great job sending me…

Sleep Test did a great job sending me the study. The directions were easy to follow.
Appreciate making it easy to use and understand.
Jim Perkins

27 mai 2024
Avis spontané
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Réponse de sleeptest.com

Jim,
Thank you for taking the time to leave us a 5-star review! We are so glad to hear that the directions were easy to follow and that you found it easy to understand!
Best wishes,
The SleepTest.com Team

Noté 3 sur 5 étoiles

Machine problems

Well I sleep on my side could not do it with system also red light kept popping up had to wiggle cord to make sure it work I sleep well with my bed just with this machine had hard time cause of flashing red light there has to be a better way

2 mai 2024
Avis spontané
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Réponse de sleeptest.com

Victor,
Thank you for taking the time to share your feedback regarding your recent experience with SleepTest.com. We are sorry to hear that you had some issues in regard to the red light. We do take all feedback seriously and want to thank you again for taking the time to share your comments with us.

Best wishes,
The SleepTest.com Team

Noté 5 sur 5 étoiles

Exceeded Expectations

The whole process was explained and easy to follow.
The actual test was very simple and comfortable.
Very professional. Highly recommend.

3 avril 2024
Avis spontané
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Réponse de sleeptest.com

Dr. Covert,

Thank you so much for taking the time to leave us feedback on your experience! Thank you for your kind words! We're thrilled to hear that you found our process easy to follow and the test comfortable. Your recommendation means a lot to us!

Best wishes,
The SleepTest.com Team






Noté 5 sur 5 étoiles

If you are considering SleepTest, do it!

The whole process was efficient and easy. The PA was super friendly and competent. Communication has been made at every step. The test arrived set up and ready to go with easy instructions. Sending the test kit back was easy with a prepaid label.

I took the test but was restless both nights because I toss and turn a lot and kept checking to make sure the lights were not red. There were times they were and I had to readjust the unit to make sure it was on the right spot. I hope an accurate reading will be made in spite of it. Having the test at home was probably more comfortable than doing it in an unknown facility.

1 mars 2024
Avis spontané
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Réponse de sleeptest.com

Lisa,

We are so happy you had a 5-star experience with SleepTest.com! We're glad to hear that you found the process efficient and easy and that our PA provided friendly and competent assistance. We understand the concerns you have with tossing and turning. Our tests are designed to account for movement during the night.
We appreciate you taking the time to leave us your feedback!
Best wishes,
The SleepTest.com Team

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