On the 19th March 2022 I purchased a "Silentnight Smart Wi-Fi Plug - model A6". Today (17th March 2026) I received a message stating that this item has been recalled due to a risk of... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Silent Night Airmax 1200 Dehumidifier. Arrived within a short time, extremely well packed and protected. Brilliant price, as at the time I couldn’t find anything lower. Thanks also for the freebie... Voir plus
I bought two designs of the Silent Night Christmas Fleece Duvet sets (Nordic Winter Tree & Winter Wonderland), both arrived super quick, where great value and super warm and snuggly quality. Perfect f... Voir plus
Having been extremely happy with a previous purchase, I knew that when it came to buying a mattress topper Sleepy People was the place to go and I wasn’t disappointed. The Silent night Natural W... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Discover our edit of must-haves that we simply can’t sleep without, from your best-loved bedding brands. Everything you see has been handpicked by us so you can relax and unwind in a perfect sleep sanctuary. We know how busy life can be, so we have made it easy for you to shop and complete your calm oasis. Blissful rest and relaxation starts right here.
Coordonnées de contact
Royaume-Uni
- sleepypeople.com
4,4
Excellent
368 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Beautiful material will definitely buy…
Beautiful material will definitely buy from here again 1010
1 janvier 2024
Avis spontané
Amazing cosy product
14 décembre 2023
Avis spontané
Silent Night Sherpa Heated Throw
It's perfect! Does exactly what it should do. It keeps you warm and there's a timer too.
25 décembre 2023
Avis spontané
Great value for money
Great value for money, recommend to friends and family and it’s very easy and amazing.
30 décembre 2023
Avis spontané
Comfortable and cozy
Comfortable and cozy
I have bought 2 single silentnight hotel collection duvet for my kids. They like the duvet and feel that very conformable. Both of them have very good sleeps and feel warm in winter.
1 décembre 2023
Avis spontané
They arranged for Hermes to pickup…did not repay
They arranged for Hermes to pickup their faulty blanket papal had to get involved as they did not repay me
Asked me to supply a proof of delivery return
Considering Hermes were paid and instructed by sleepy people and not me
Trading standards next for this lot
14 décembre 2023
Avis spontané
Réponse de Sleepy People
Hi,
Thank you for your review, sorry to hear of the issue you have had with your order.
We have now received your return and a refund has been issued.
I hope this settles the issue for you to your satisfaction.
Kind regards
Customer Services
All good great bed my dog loves it
27 décembre 2023
Never received dog bed
27 décembre 2023
Réponse de Sleepy People
Hello,
Thank you for your feedback, sorry to hear you have had an issue with this delivery.
We have been in touch directly, and have now resolved this for you.
Kind regards,
Jessica - Sleepy People
Product delivered to a drop off point…
Product delivered to a drop off point on schedule, personnel excellent. Goods as described,
A satisfied customer.
27 décembre 2023
Just as it says on the tin
27 décembre 2023
Do not buy from Sleepy People!
I could have given 0 rating if there was a choice. When the heated throw i bought from them was not working as it should be and not to my satisfaction, they refused to accept a free return and refund. I would never buy again from Sleepy People.
8 décembre 2023
Avis spontané
Réponse de Sleepy People
Hello,
Thank you for your feedback, sorry to hear you have had an issue with this item.
We have been in touch directly, in the hope we can resolve the issue for you, please respond to our email.
Thank you for your understanding.
Kind regards,
Jessica - Sleepy People
Good experience
Quick delivery of quality products. Will definitely use again and would recommend. Thank you.
11 décembre 2023
Avis spontané
Disgusting customer service
I ordered a fleece throw but they sent me an oversized fleece hoody instead. The company won’t send the blanket I ordered and paid for until I’ve returned the incorrect item they sent me in error. I have no access to a printer for the returns label and, due to my disability, am unable to get out at the moment. I have to say that in all the many years I have ordered goods online I have never been presented with such disregard and incompetence. They sent me the wrong item and have since refused to send me the item I ordered and paid for. Their customer service is disgusting and quite frankly I'm amazed by the lack of basic skills in communicating. DO NOT shop here!
8 décembre 2023
Avis spontané
Sent the wrong item…
I ordered a mattress topper as I have guests next week. They sent me a wearable blanket instead by mistake! Customer services won’t release my mattress topper for delivery until I’ve sent the blanket back which I’m unable to do for a few days as I’m away so I’m not going to get my mattress topper when needed. This is their mistake but I’m the one paying for it with inconvenience and no order in time. Please just send the order I’ve paid for and I’ll return the blanket which I didn’t ask for and don’t want!
4 décembre 2023
Avis spontané
Réponse de Sleepy People
Hello,
Thank you for your feedback, sorry to hear you have had an issue with your item.
We have been in touch directly, in hope we can resolve the issue for you promptly.
Thank you for your understanding.
Kind regards
Jessica
Great experience
30 novembre 2023
Avis spontané
Just love their Snuggies and bed linen too …
Just love their Snuggies have bought for daughters and granddaughters delivery was so quick. Love their bed linen too good quality. Have recommended to my friends.
29 novembre 2023
Avis spontané
RECEIVED DAMGED GOODS AND THEY REFUSE…
RECEIVED DAMGED GOODS AND THEY REFUSE TO PAY RETURN POSTAGE FOR RETURN. THEY HAVE NOT HEARD THE END OF THIS SO IF YOUR THINKING OF BUYING HERE THEN DO NOT!
29 novembre 2023
Avis spontané
Réponse de Sleepy People
Hello,
Thank you for your review, I’m sorry to hear you are unhappy with the service you have received.
I have reviewed your images and emails, and I can see the issue is that the box is dented from delivery. Unfortunately, during delivery boxes can get dented as they are provided to protect the product. The product itself is not damaged or broken. We have offered you a return, however, it would be classed as unwanted and not damaged, as it is only the outside box not the product.
Thanks, Jessica - Sleepy People
The dog bed was a good price and…
The dog bed was a good price and arrived within a good timescale. I already have one of these and my dog loves them. This one was bought for the backseat of the car.
8 novembre 2023
Avis spontané
Comfort and great service
Great offer price for the dog bed and pillows I bought.
We are comfy with the supportive pillows and the dog is in a state of bliss since he got his new bed!
All was well packaged and arrived in good time.
1 septembre 2023
Avis spontané
All straightforward.
20 novembre 2023
Avis spontané
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