Smart Drainage Ltd Avis 

We recently purchased a house that had a previous bodge job done on the sewage system in the garden. Smart Drainage quickly and accurately diagnosed the problem and the solution, and completed the necessary works within days - and, importantly, to the quoted price. I would like to congratulate the chaps who did the work for their attitude, general demeanour and the quality of their work. After replacing two inspection chambers and 8 metres of drain beneath our lawn you can barely tell the turf has been disturbed. We are happy to recommend Smart Drainage.

We have a sewage treatment plant,which we installed about three years ago. This unit was blocked so started bubbling up through the main manhole. It had been like this two days prior go the annual inspection. The inspector/engineer arrived in pouring rain sand said he was only here to service the unit suggesting that i get it pumped out and any blockage jetted out. So I rang Smart Drainage who said they could help but not until later. Their operator turned up at anout 6.pm with a smile and a cheerful "right, let's get this done" positive attitude. Which he did and. turned a traumatic situation around in what seemed to be a very short time.so well done him! And well done Smart Drainsge!
Thank you,
Chris Marshall . 24th October 2024

Superb service conducted professionally and with consideration. A great team who worked very hard throughout appalling weather conditions. We would not hesitate to employ their services again should we need any drainage work again. Highly recommended.

Very quick to arrange inspection and the report was easy to understand. Great service.

Although I have already responded to a previous review that you sent, I will just reiterate that everything was excellent in every way.

Great work, very quick

The team went above and beyond to make sure they were able to provide the information we needed, really appreciate their professionalism and the information supplied is first rate.

Engineer arrived on time, carried out work and gave me a verbal report on completion of what he had done. Follow up certificate emailed promptly.

Seamless service.

We had awful smells coming out of our drains in our house. Nigel responded really quickly and popped around to take a look before quoting. He quickly found the issue, arranged for my tank to be emptied, a new part ordered and fitted all super quickly, with great communication. Really friendly team. Will definitely use again (although hopefully won't need to!).

Professional and efficient. Clear and easy to read reporting.
Excellent service and we would have no hesitation in recommending Smart-Drainage.

Bit of a strange request,
Blockage in underground pond pipe, called and spoke to Thomas, gave him all the information he managed to get Nigel to come straight out he was courteous and got straight on with the job, using the jet carefully he managed to get out the silt and compacted waste. Pumps been running for an hour so all good, very happy thank you all.

Quick service, early start and the problem was resolved.

No problem except driver had to arrive much later than originally arranged and guests were anxious to use their parking slot before darkness fell but could not access until driver finished.

Great service and really helpful driver sorted out my overflowing septic tank no problem could not fault service definitely recommend them

Very helpful team who were able to come and empty our septic tank the same week at short notice; they also rod cleared our pipe for no extra charge and advised on pitch fibre relining options. Always a somewhat expensive service, but delivered promptly and professionally. Would absolutely use these guys again.

Nigel did a very detailed survey of the drainage for a house we eventually bought. The report was excellent and timely and we subsequently were able to negotiate the price of the house down based on his survey. Would recommend Nigel to everyone.

The weather conditions were quite challenging, but the Smart Drainage team steadily carried out the installation of a new treatment plant. The whole process from initial survey to completion was efficient.

Two nice guys. Turned up before the scheduled time. I left them to it but my partner hung around until they had finished, and he said they left the septic tank nice and clean by hosing it thoroughly down and just did a good job