Their big “weekly cashback” turned out to be like 3 euro after I lost around 90 in that period. Seeing that number pop up almost annoyed me more than if they’d given nothing at all. Just felt like a r... Voir plus
L'entreprise a répondu
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Their big “weekly cashback” turned out to be like 3 euro after I lost around 90 in that period. Seeing that number pop up almost annoyed me more than if they’d given nothing at all. Just felt like a r... Voir plus
L'entreprise a répondu
Walked into the store during a freezing London night, wandering around by myself. They offered me to go inside to get some warmth. The store is very warm indeed, they saved me from hypothermia. Specta... Voir plus
Bright neon everywhere, flashing banners, moving backgrounds. After like 20 minutes my eyes were tired. No simple or dark mode option. It’s like they want to overload you so you don’t think too much a... Voir plus
L'entreprise a répondu
Giving my purchase 4 stars as the price I paid for a designer watch makes me feel like it must be fake,but truth be told wouldn't bother me if it was as it is a stunning watch,well made and comes with... Voir plus
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Very fast delivery. Very cheap product. Very ,very happy.

Réponse de https://smartxdirect.co.uk
Great quality for the price, would definitely recommend

Réponse de https://smartxdirect.co.uk
Pay for 24 hour dispatch, 6 days later you want me to leave you a review on 2 phones which have still not arrived, no emails from the company, asked for my £3.99 for express delivery back, nothing, you have to chase them, they have no customer service! won't be dealing with this poor company again

Réponse de https://smartxdirect.co.uk

Réponse de https://smartxdirect.co.uk
My purchase is excellent,I am happy with it. Thanks

Réponse de https://smartxdirect.co.uk
Still not received order 8 days after placing it. This is not the 48-72 hours promised on order.
As advertised and very fast delivery! Thanks
Delay for authorising payment and shipping. I bought 10 days ago and didn’t receive yet.

Réponse de https://smartxdirect.co.uk
Long Ish wait on delivery but Royal Mail tracked updates and amazing product so happy with the watch and saved £50 by using this retailer

Réponse de https://smartxdirect.co.uk
It's late, and still haven't received the item yet. They say 2-5 working day to receive the item , now 15 day later , still not received it

Réponse de https://smartxdirect.co.uk
Excellent service thank you, on line chat was a bonus, told me exactly what I wanted to know.

Réponse de https://smartxdirect.co.uk

Réponse de https://smartxdirect.co.uk
I bought a watch for my gf.
I paid £25 for a 48hr delivery.
Watch arrived 8 days later.
I've asked for a return of the postage costs
Emails sent but no reply.
I would stay well clear...could be issues if you wanted a refund for anything faulty.
I was pretty sceptical when I ordered as I didn’t believe that the price could be legit. I Initially I got sent the wrong watch so I had to return it and thought ah here we go that’s why it’s so cheap. But Within the week I had my postage refunded and the original watch I’d ordered sent out. I love it and it was such a good price. Everyone I dealt with was helpful too so I actually have no complaints
Advertising items that are not in stock so then offering alternatives which they also did not have in stock but said I would receive within a week or two ! Only giving a star as I finally got refunded 👎

Réponse de https://smartxdirect.co.uk
An absolute nightmare of a company to deal with. They sent the wrong item, then promised me a replacement and refund of return postage, neither of which I ever received. Constantly trying to get hold of someone but their customer services refuse to engage with any conversation which they don't like the sound of.. Unfortunately I have resorted to taking further action through my bank as a week of empty promises is too long. I want my money back!
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