Smooch Wedding Rings Avis 

Amazing experience! Ash was so friendly and helpful when he came to our home, gave us great advice and was very patient as we made our decisions. So happy with our beautiful wedding rings!

Great looking rings. Excellent customer service from them even with me changing things before rings were made. Managed to make my partners ring even though it was not in their selection. Bit of an issue with mans ring size as i had to have it resized twice but they were excellent responding and done this extremely quick. It fits great now so worth sorting ot to get it right. Nice and clear engraving and fingerprint looks good.

Nick was very knowledgeable about the rings he showed us and didn't try to oversell, the service had the personal touch of taking place in our own home at a time to suit us we would recommend him to anyone and the rings we got were beautiful and exactly what we wanted

Having received our wedding ring from Smooch ‘pre-covid’, I contacted them for some help 3 years later when our wedding was finally going ahead! The customer service was fantastic! Stephen went the extra mile to help me out. It was so lovely to deal with a company who helped me out purely out of good will! It gave me one less thing to worry about and I am really grateful for that.
Great service from start to finish and I look forward to finally being able to wear my beautiful wedding ring.

Just wanted to say a big thank you to Nick Richards for helping us to find the perfect wedding rings.
✅ Excellent service!
✅Came to our home and helped us to choose the perfect rings.
✅Gave us time to think about it so we didn’t feel pressured.
✅Price matched!
✅Arrived within the time stated and packaged well.
✅ Beautifully engraved.
✅ Two very happy customers.

Smooch are brilliant (shout out to Stephen S in particular!). My ring had an issue after polishing so I had to send it back and they sorted it with no problem completely free of charge, even reimbursed me the postage. I then forgot to send as much info as I should have, and they tracked my ring down for me and ensured it's safe return. Their rings are really good quality too, and absolutely beautiful

Couldn’t have been easier, no traipsing around the shops, we got to choose our wedding rings from the comfort of our own home We received an A1 service from start to finish and would definitely recommend.

Found Smooch in a wedding fayre and noticed a ring I liked straight away. Ash made an appointment and came to my house with a range of rings but I fell in love with the original one with a few tweaks. They listened to exactly what I wanted and I received my ring within a few weeks and it’s everything I could’ve wished for and more. Can’t recommend Smooch enough!

Really disappointed, my fiancé's ring was far too small. We have to return it at our cost to get it changed. Apparently they will refund very expensive postage but unclear how.
Or how they will supply the ring sizer to know the right size. The rings are beautiful but I have no idea how they got the size so wrong. This is really stressful so close to our wedding. I did ask for a reassurance phone call but all I got was an email. Reading all the other reviews I'm sad we are going through this! A shop would have definitely been easier.
Also they failed to engrave my ring so both have to be returned.

We bought our wedding rings from smooch nearly 6 years ago.
My husbands broke and both needed cleaned. I sent them away and they can back less the 2 weeks looking like they were when we first bought them.
Highly recommend smooch for wedding rings

What a fantastic experience, so at ease and comfortable. Ash was brilliant, knowledgeable and left us to make our decisions with no pressures at all. From start to finish I would recommend Smooch to everyone, you get exactly what you want with no fuss, the range is complete, thank you for making the experience of buying our wedding rings so relaxed, easy and enjoyable. We know we have picked the perfect rings for us, this wouldn’t have happened in a shop setting. We highly recommend Smooch, especially Ash.

We ordered rings with Smooch for our wedding and the process couldn't have been easier. Andrea came to our house and was absolutely lovely - she was very knowledgable on all the rings and helped us find the perfect ones. We had some issues with a wrong ring being delivered, however the customer service was great and the issue was resolved very quickly (even with Christmas and Royal Mail strikes!). We are so happy with our rings from Smooch and can't recommend them enough.

Just wanted to say WOW what a very special experience, my husband to be is not a fan of shopping, so it was perfect when the rep explained at the wedding show that they bring the ring samples to your home. At our appointment the rep brought so many samples for us to view, she wasn’t pushy, she let us make up our own minds, didn’t push for a sale, and made the appointment fun, even my partner enjoyed the shopping experience. We asked for the rings to be delivered in August as our wedding date was the 5th October, the rings arrived on 10th August, we were so excited to receive them and they are absolutely stunning, we were over the moon with our purchase. I can’t THANK or RATE Smooch enough!!!

Bought my husbands wedding ring in 2015. Was great service and easy at the time and was sold on the home visit, warranty and free cleaning at any time. What you never told us is we can send it off recorded and insured (not a problem, would have done anyway) but I have to send ahead of time £35 for the postage back and insurance whilst it's in YOUR building???!!! Why am I paying for your insurance,are you incapable of looking after jewellery and we have to purchase adequate cover just in case??!! I could have gone in to a shop here, bought it and got the same for free. Your ad is totally misleading, we were never told about this and it is not in any of our paperwork. Will not use again or recommend to anyone

I emailed Smooch Wedding Ring as I purchased a ring in 2013 and was concerned that the diamonds were slightly loose. Smooch replied immediately advising what I needed to do to return my ring. When I returned my ring I received notification that the ring was in the workshop. I was then advised when the ring was going to be returned to me. The day before I received my ring back, I received a text with the tracking number. Such excellent customer service throughout the repair process. Thank you Smooch

Smooch are simply amazing.
No problem to big or to small. Wouldn't of gone anywhere else for our wedding rings. Simply perfect.

We recently had Wedding ring repaired and resized.
Contacted Smooch and Damian was always quick to help and get back to us with an answer.
We've now received the ring and really happy with all the work that has been carried out. Fits perfectly, so pleased.
Great service throughout.

Truly wonderful!

After having our rings made 10 years ago, we needed them resizing. Smooch were wonderful, they gave us full instructions on how to post them securely and we had a confirmation when then had arrived. Less than 2 weeks later, we received our rings and they look like brand new!!

We are really pleased with the service and would really recommend Smooch to anyone buying special rings.

Just want to thank Eugene and all the staff for the help in getting my wife’s ring re-set in palladium. She is over the moon. Couldn’t recommend Smooch highly enough 👍