Snag Doctor Avis 148

Very poor service. Repair quality was awful. Told various things but none of it was true. Was spoken to in an aggressive / threatening manor when questioning the repair. Told the repair would be re-done but then become difficult to get hold of and non responsive. I would not use this company again for any type of repairs, I would rather replace. Overall experience, horrendous!

We contacted Snag Doctor about some PVC repair on a property and they got back to us promptly with a very reasonable quote. They kept great contact with us at every stage and were very accommodating in terms of availability when booking the work. The customer was thrilled with the results and we would absolutely recommend Snag Doctor!

Would highly reccomend this company, excellent communication from start to finish. Phil who carried out the work on my property was very punctual, friendly and explained the work he was due to carryout. Phil completed a great job with no mess.

Thank you.

Driver in the ford ranger needs to retake his test. Nearly ran me off the road as he was in the wrong lane, and then doubled down on this, thinking that he was right, swearing and trying intimidate.

Very unprofessional

Very professional service from start to finish, from accessing a quote to the finished repair an excellent service. Person who repaired the chip was helpful re letting it dry and not catching it etc. Was advised as high gloss it might not be a perfect match (which was good to know) however its position (top of door freezer) made it easier to match - it’s not noticeable at all and we are 100% satisfied

Prompt action.Great communication and a great job.

I’m very happy with the repair to a spidery crack in my bathroom basin.
First contacts with the company were very good - quick clear responses.
The engineer who called was very polite, a good communicator and most importantly - he sealed and disguised the crack so that it looks like it was never there.

Great customer service from Laura at Bolton, listened to my concerns and found a solution we were both happy with.
Work was carried out on time and to a high standard , friendly technician attended and work was excellent,you’d be hard pushed to find the site of original damaged area.

Mark from Worcester has done great job on my chipped fireplace. Arrived when he said he would and can’t now see where the chips were. Thank you

Absolutely do not deal with Snag Doctor Worcester - Mark spoke to me in a very sexist way and he also repaired the broken shower tray in my bathroom atrociously, we wish we had replaced it.. no communication with him since and he does not respond. Multiple phone calls from my husband.. do not use this company

Had an amazing experience today with Snag Doctor North West.

The technician's name was Ricky. He was here to repair damage to my windows, worktop and sink.

The job he did was fantastic!

My wooden windows had drill holes in them, as well as other damage. He filled, sanded, sprayed etc and they now look as good as new.

He also repaired my worktop, by blending paint to a perfect match.
(No mean feat, as it is a mottled, concrete effect.) Again, absolutely no sign that there was ever any damage.)

Finally, he repaired my sink by spraying lacquer coating onto it.
There is absolutely no sign of the scratches now.

As well as doing a great job on these repairs, Ricky was respectful of my property and a really nice, genuine guy.

I will recommend Snag Doctor North West and Ricky in particular to all my friends.

Thank you so much!

Snag doctor sw excellent communication went above and beyond by fixing within 48 hours of contacting them.Rob was professional and did repair to window frame that youd never know was damaged

I had a burn on a worktop. I contacted Snagdoctor who replied immediately, gave me a reasonable quote and scheduled the work for a few days later. Steven came to repair the worktop and did an amazing job. I would highly recommend this very professional company.

I’ve used Snag Doctor twice now in recent months and both repairs have been fantastic. One was for a gloss laminate worktop which are notoriously difficult to fix and the other was for a scratched bath.
Communication was great from both the office staff and repair engineers who attended.
Highly recommended.

Mark is a great guy and really helpful, was very understanding and informative over the phone even for a general information request. 10/10 great customer service!

Mark was great from first message. He was easy to contact via WhatsApp, quickly arranged a visit to look at the damaged item and gave a fair quote.

From initial contact to the repair being made was under two weeks, a week of that was me deciding to go ahead with the work. He was reliable and did what he said he would do. Very happy with the repair and overall service. Would happily use Mark again for any other mishaps!

Very easy to contact via WhatsApp. A quote for the work was sent and the work was booked in within a couple of days. The technician was friendly, neat and tidy and did a brilliant job. We would highly recommend and we will definitely be using the company again in the future if needed.

Mark @ Snagdoctor = Hero!

Mark was called out to deal with an accident on an expensive shower tray in our house. Now you can’t see the chip at all!

Fantastic service, professional, eye for detail, great guy and very polite. All in all a great guy who deserves all the success in business. Number saved, would only consider using mark in the future.

Couldn't be happier with the service, communication and results!

I was ready to replace my door for a quoted £1300+ and had it fixed by Snag doctor for less than £300 and you wouldn't know it ever had a hole in it!

Professional, friendly, magicians!

We found Snag Doctor to have an easy and navigable enquiry page when researching companies who could offer tiles repair services.

Job description given, and price agreed Jon visited our home ten days after the initial enquiry was made and he was both professional and courteous from the start.

Throughout he explained the process on the work he completed and always made us aware when he was entering/leaving the property with an extended professional courtesy.

We wouldn't hesitate to recommend Jon and Snag Doctor to friends and family.