We had a shower seat removed and it left four holes in our beautiful new ceramic tiles. Our fantastic bathroom fitter sent snag doctor. Jamie came today and has done an amazing repair. It’s invisible... Voir plus
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Lisez les avis des autres
A acidic solution has fallen on my wooden floor and tarnished the wood. I didn’t think it could be fixed but Snag doctor and the SE team came and rectified the situation and the floor looks like old.... Voir plus
L'entreprise a répondu
Wow , fantastic service from the North East branch . Kieran and his team went above and beyond . Polite , professional and excellent at their job . Delighted with all of the results . As a lady alone... Voir plus
L'entreprise a répondu
The quality of the finished work we had done in Birmingham was excellent and the staff were very friendly. However, it took a couple of attempts to get there, hence the four instead of five star ratin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Snag Doctor, our friendly, professional technicians are able to carry out amazing repairs to chips, dents, scratches and holes on a wide range of hard surfaces. By repairing an item on-site, we are able to save our clients time, money and the inconvenience of sourcing a replacement. Our skilled technicians can repair and resurface: wood, stone, brick, sanitaryware, tiles, upvc and more! Whether the damage is caused by impact, staining, burning or accidental damage, we can make any surface look as good as new. Against replacement, we can do the work in less time, at less cost and with less hassle, benefiting both you and the environment. Please note that we are a franchise network and each franchise is managed separately. This account is managed by the head office in the North West.
Coordonnées de contact
Royaume-Uni
- 01204322510
- info@snagdoctor.com
- snagdoctor.com
4,7
Excellent
148 avis
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Window cill repair
The technician arrived on time and repaired our outside window cill after a previous repair not done by Snag doctor had failed, he did such a great job the repair is completely invisible and it looks like a new window.
23 avril 2024
Avis spontané
Réponse de Snag Doctor
Thank you for your review Linda & John!
Regards,
Steph
Customer Care Team
External conservatory sill repair…
We had mark Everitt come to repair an external conservatory window sill that we were previously told could not be repaired and wow what a job he did
Throughly professional and a superb repair and finish...
16 avril 2024
Avis spontané
Réponse de Snag Doctor
Thank you so much for your review John!
Regards,
Steph
Customer Care Team
We used Peter from Snag Doctor Southern…
We used Peter from Snag Doctor Southern to repair our chipped resin shower tray. Peter was absolutely brilliant, being very responsive, friendly and superb workmanship. I was convinced we would have to have the whole tray replaced but Peter skillfully repaired it and the actual repair is virtually invisible. To say I am impressed is an understatement. Thanks Peter and we will certainly use you again, highly recommended.
24 février 2024
Avis spontané
Réponse de Snag Doctor
Thank you for taking the time to submit a review!
Steph
Brilliant job
The company were easy to deal with. Sent over some photos and I got a swift call out. The guy doing the repair was great. Really helpful and he had no problem that I was up 2 flights of stairs. Came on time and the job was done brilliantly. I am very happy.
Thank you very much.
20 février 2024
Avis spontané
Réponse de Snag Doctor
Thanks so much for your review!
Steph
Have used Mark from Snag Doctor…
Have used Mark from Snag Doctor Kidderminster/worcester/dudley area on a couple of occasions now to repair a cracked tile around the hearth and repair a cracked shower tray. Absolutely brilliant work!! I cannot thank him enough for the quality of his repairs and the outstanding customer service, the price was excellent value for money as well
9 février 2024
Avis spontané
Réponse de Snag Doctor
Hi Sally,
Thank you so much so much for your review, it is really appreciated.
Regards,
Steph
Customer Care Team
Unfortunately similar experience from…
Unfortunately similar experience from the Kent Branch, terrible customer service,
2 février 2024
Avis spontané
Réponse de Snag Doctor
Hi Samantha, I'm sorry to hear this. Please can you email over some more information to info@snagdoctor.com regarding your experience and we can look into this for you.
Thanks,
Steph
Customer Care Team
Snag Doctor's repair of a cracked shower tray
Snag Doctor's repair of a cracked shower tray was a disappointment. Despite paying £156 for a just over one-hour job, the tray cracked immediately after use. Mr. Karl Howarth, initially responsive, went completely silent when I reported the issue and requested a refund. This experience was a waste of money and time. Think twice before choosing Snag Doctor for repairs.
20 janvier 2024
Avis spontané
Réponse de Snag Doctor
Hi Robert, Please see the below response from Karl (West Yorkshire franchise owner) on google:
'Hi Robert, as stated in correspondence before you instructed us to carry out the repair on the shower tray we advised that the crack repair would not be guaranteed as there was a possibility the crack could return. You asked us to attempt the repair in knowledge of this. This was also stated on the invoice when the work was completed. In terms of a refund no request of this has been received apart from a message to say the crack had returned. We are sorry the repair was not successful on this occasion but this was fully explained before we were instructed to attempt the repair.'
If this does not reflect your experience please send an email to info@snagdoctor.com and we can look into this for you.
Thanks,
Steph
Customer Care Team
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