Constant contact from customer services informing me of each stage of delivery and checking all was ok. Friendly delivery staff who set up sofa for me. Sofa so comfortable. Although a deeper shade... Voir plus
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Lisez les avis des autres
Sofa is great as advertised. Didn't rate delivery and thought not to remove packaging on delivery. Not good .
The two seater sofa was delivered with the lining torn The delivery guys knew about it but said nothing to me I have repaired it with a staple gun Certainly not a white glove delivery Boxes shre... Voir plus
L'entreprise a répondu
Delivery was arranged within a few hours of placing the order. The chairs arrived within a couple of days, at the agreed time and as described. The free swatch sample was a very useful service and m... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
At The Sofa Company we believe in offering quality sofas at the best prices. Our range of leather sofas, fabric sofas, recliners and tub chairs is second to none, and many of our ranges also include corner sofas and sofabeds. We are also committed to giving you all the information you need to make an informed purchase. Over the last few years there has been a great increase in the use of different types of leather, and not all retailers are completely up front about what you are getting. Every product in our store has a detailed description, and we provide a leather guide so you can see at a glance what materials are used. Please also read our comprehensive leather guide for a more in-depth description. And finally our customer service team is second to none and will bend over backwards to help make your order smooth and simple. If you have any questions at all, please give us a call.
Free Delivery on All Products
We specialize in FAST & FREE delivery. We offer FREE next day delivery or a FREE white glove 2 man delivery service.
Coordonnées de contact
The Sofa Company, 278 - 282 Torquay Road, TQ3 2EU, Paignton, Royaume-Uni
- 01803 500810
- sales@sofa-company.co.uk
- sofa-company.co.uk
Demande des avis aux clients
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Seville sofa
From my first enquiry about purchasing a sofa I was assisted in every way by your excellent staff who were extremely friendly and helpful both by phone and email the sofa was delivered promptly and with care thankyou for your excellent service
I’ve only just made the order of a…
I’ve only just made the order of a swivel chair. Everything good so far….website, ease of use.
Lovely sofa
Lovely sofa. Great value, finishing touch to our newly decorated Living Room. Thank you so much
What a pleasant surprise
What a pleasant surprise, ordered, delivered and excellent quality all within 24 hours, thank you The Sofa Company
Good customer service
Good customer service. They even called immediately to confirm the order.
Easy to put together
Easy to put together, but it is a bit hard to recline the chair, especially for older people
Ordering a recliner.
Ordering was very quick and straight forward, we look forward to receiving our new recliner.
The chair I bought is lovely and the…
The chair I bought is lovely and the staff were very helpful when I had a query. Good prices too!
Excellent choice of chairs
Excellent choice of chairs, all at very reasonable prices.
The website is easy to use and ordering products is quick and efficient.
Next day delivery is a very good bonus!
I LOVE my beautiful new sofa
I LOVE my beautiful new sofa. Fantastic quality craftsmanship and looks something that cost three times as much. And the customer service was first rate. If more companies were run like the Sofa Company the world would be a better place ! Have already recommended them to several friends.
Very easy to order and like the free…
Very easy to order and like the free next day delivery which arrived as scheduled. Love the colour of the chair.
Superb Customer Experience
Very good company most helpful on the phone and I am delighted with my new sofa
Satisfied Customer
Very pleased with our new sofa. The leather material is of a good quality and the finish is excellent. It is very comfortable to sit on and looks good with the rest of our furnishings.
On placing the online order we were immediately contacted by customer service, by phone, to confirm the details and it was delivered within the 7 - 10 working days timescale.
Would highly recommend the Sofa company.
We ordered on a Saturday morning and…
We ordered on a Saturday morning and with in 10 mins phone call to say thank for the order and will be with you on Tuesday. Great customer service - great product, will defiantly use again.
Sofa Company Review
I spoke to a person and not a robot. There is a phone number and an email address. Not just online only, it has shop. It was an order for a recliner chair. An efficient delivery. One small problem, sorted quickly. I would recommended this company.
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