Constant contact from customer services informing me of each stage of delivery and checking all was ok. Friendly delivery staff who set up sofa for me. Sofa so comfortable. Although a deeper shade... Voir plus
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Lisez les avis des autres
Sofa is great as advertised. Didn't rate delivery and thought not to remove packaging on delivery. Not good .
The two seater sofa was delivered with the lining torn The delivery guys knew about it but said nothing to me I have repaired it with a staple gun Certainly not a white glove delivery Boxes shre... Voir plus
Delivery was arranged within a few hours of placing the order. The chairs arrived within a couple of days, at the agreed time and as described. The free swatch sample was a very useful service and m... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
At The Sofa Company we believe in offering quality sofas at the best prices. Our range of leather sofas, fabric sofas, recliners and tub chairs is second to none, and many of our ranges also include corner sofas and sofabeds. We are also committed to giving you all the information you need to make an informed purchase. Over the last few years there has been a great increase in the use of different types of leather, and not all retailers are completely up front about what you are getting. Every product in our store has a detailed description, and we provide a leather guide so you can see at a glance what materials are used. Please also read our comprehensive leather guide for a more in-depth description. And finally our customer service team is second to none and will bend over backwards to help make your order smooth and simple. If you have any questions at all, please give us a call.
Free Delivery on All Products
We specialize in FAST & FREE delivery. We offer FREE next day delivery or a FREE white glove 2 man delivery service.
Everybody hates waiting for things. That's why at the Sofa Company we make sure our products are in stock and available to be delivered next day.
Coordonnées de contact
The Sofa Company, 278 - 282 Torquay Road, TQ3 2EU, Paignton, Royaume-Uni
- 01803 500810
- sales@sofa-company.co.uk
- sofa-company.co.uk
4,7
Excellent
3 k avis
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Good service
Good service. Very quick delivery. Excellent product at a reasonable price.
21 janvier 2025
Assembly of Chair
The chair is extremely comfortable and looks great. The only problem i had was assembly, the arm rests are not easy to fit and to be honest the Allen key provided is not adequate for the job. In the end I managed with and Allen key extension where I was able push the arm rests into position and exert more pressure to located the Allen screw and tighten the arm rests into position.
21 janvier 2025
Kept informed at all times
Kept informed at all times, delivery on time, delivery team very helpful and polite. Put items together for me with no fuss at all.
14 janvier 2025
Very reliable
Very reliable, fast, and efficient despatch and delivery of the chairs. Well informed in advance of the exact time slot in which the chairs were to be delivered. Excellent customer service.
7 janvier 2025
Happy to recommend the Sofa Company
A brilliant experience with a top quality company. Ordered a chair before 11.00 am, received a personal telephone call to confirm the order and the chair arrived at 8.00 am the following morning. Very pleased with the chair, well made and exactly what we expected. Will be happy to recommend the Sofa Company to all.
7 janvier 2025
Chair is perfect for me only thing wrong think it needs wings to stop lolling waking you up
Chair is perfect for me only thing wrong is no
30 décembre 2024
Great company!
Great service all round. From clear advice on delivery time, to recommendation on a sofa set suitable for our needs. Highly recommend!
2 novembre 2024
Excellent delivery & assembly service.
Prompt delivery as advertised. The delivery team were very helpful and completed the installation & assembly in a few minutes.
13 décembre 2024
Prompt efficient service.
17 décembre 2024
lovely swivel - recliner.
Very prompt delivery and lovely swivel recliner chair for the price. Easy assemble and looks great. Perfect.
10 décembre 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
ideal sofas for a small room
Very good communication with the company, Sofas arrived promptly. Pleased with how they look, as I only have a small house and they are not overbearing in the room. My only criticism and why I haven"t given 5 stars, is that the delivery drivers wouldn't take the boxes away as the company said we had to keep them 10 days in case we wanted to return the sofas. This is incorrect as you do not need original packaging if a product is faulty, and also I live in a small terraced house, there is no room for large cardboard boxes, so they had to go outside, where of course they were rendered useless as soon as we had rain.
2 décembre 2024
Réponse de The Sofa Company
Dear Katie,
Thanks for taking the time to write a review and for the positive comments.
In regard to the comments about the box being left, This is standard practice for any online company not in case your product becomes faulty because as you rightly point out you dont need the box for that but if you wish to return the item due to unsuitability it would need to be returned in its original packaging which is why companies that sell larger items always stipulate for your consumer rights you would need to send the item back in its original packaging if deemed unsuitable for your needs.
Feel free to call me if you want to clarify anything.
Many Thanks
Lee Burridge
Customer Service Manager
Sofa Company
01803 500810
Excellent service and the 2 seater…
Excellent service and the 2 seater Burleigh recliners are lovely
10 décembre 2024
A Pleasure to do Business with
An excellent transaction. The Sofa Company were a real pleasure to deal with. I ordered on line, which was straightforward and easy to do. Since I would be out of the country when delivery was due to take place I telephoned to rearrange. Both members of staff I spoke to were very helpful and accommodating. Delivery was swift and seamless and the delivery men were efficient and professional. I couldn't have asked for more. The sofa is pretty good too!
3 décembre 2024
Tub chair
Arrived earlier than expected but so happy with my purchase .
Communication with company was great .
Highly recommended.
3 décembre 2024
Nice colour.
Chairs arrived on time as advised. Quality was as expected. Not as comfortable as hoped but more than acceptable. Good colour. One chair leg had been drilled slightly off centre, but luckily we have two engineers in the family, so with time, it was fixed.
3 décembre 2024
Excellent service all round
Excellent service all round. Fast delivery. Would definitely use again.
3 décembre 2024
solutely lovely sofa and such a great…
Absolutely lovely sofa and such a great colour.Delivered super quickly by two expert who were so helpful.They deliveredto the room l wanted and built the sofa with such great expertise. All in all l couldn't be more pleased and would recommend the Sofa Company with five star confidence.
3 décembre 2024
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