Paul was extremely thorough in covering the sales experience from start to finish, and I felt that no detail was left out! He was happy to answer any question I had and Sofology had an amazing range o... Voir plus
L'entreprise a répondu
James Bennett Avenue 4, IP3 9SP Ipswich, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Paul was extremely thorough in covering the sales experience from start to finish, and I felt that no detail was left out! He was happy to answer any question I had and Sofology had an amazing range o... Voir plus
L'entreprise a répondu
We had a young lady helping us and she was very helpful and informative. She said she was from Lithuania, her customer care was excellent credit to her .
L'entreprise a répondu
No pushy sales persons only very helpful ones. We dealt with a very friendly young lady named Nikola in the Ipswich branch. She helped us to obtain all the information we required about sizes, differ... Voir plus
L'entreprise a répondu
On entering store salesman Matt introduced himself and directed us to the sofas we were interested in . He left us alone and stated if we needed any help please call. After we agreed on 3 piece suite... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
James Bennett Avenue 4, IP3 9SP, Ipswich, England, Royaume-Uni
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Sofology - Ipswich
The entire team at this shop are beyond friendly, absolutely zero sales pressure, they are just there if needed. They have an excellent choice of sofas, I think something for just about every taste. The lady who completed our sale was beyond lovely, so friendly. Highly recommended :-)

Réponse de Sofology - Ipswich

Réponse de Sofology - Ipswich
Paul was very helpful and knowledgeable, helping us to make a decision on which sofa to purchase.

Réponse de Sofology - Ipswich
What a lovely experience my daughter and I had choosing our new sofa. After much consideration over our 3 trips to the store and Gabby being so patient & incredibly helpful we made our choice. Gabby went through every single aspect from different options of payment, the colour choices, fabrics & different accents to add to the final look! I felt no pressure whatsoever from her, just pure understanding and knowledge of her position!! I can’t recommend Sofology (and Gabby) enough! Thank you!

Réponse de Sofology - Ipswich
On our second visit to Sofology in Ipswich we were fortunate to be assisted by Matt. He greatly helped us to choose the right sofa for us and particularly the colour by pointing out other products in the colours we were considering so we didn't have to just rely on a swatch of material

Réponse de Sofology - Ipswich
A good range of sofas .staff were helpful Allowing us to borrow a swatch overnight.
Very accommodating and knowledgeable

Réponse de Sofology - Ipswich
Gabi is an asset to Sofology. Gabi is an excellent communicator who explained all the products well and answered our questions.

Réponse de Sofology - Ipswich

Réponse de Sofology - Ipswich
Staff were very helpful and made it a nice smooth transaction

Réponse de Sofology - Ipswich
We had a great experience with Nikola at Sofology. She was so patient, kind and really knew her stuff. She wasn’t pushy at all, just helpful and professional. She explained everything clearly and made the whole process easy. It was a pleasure dealing with her, and we’re really happy with our purchase. We wouldn’t hesitate to buy from her at Sofology again.

Réponse de Sofology - Ipswich

Réponse de Sofology - Ipswich
We had a great experience. The sales rep Nicola was very helpful and knowledgeable. Would certainly recommend to others

Réponse de Sofology - Ipswich
Good helpful not pushy sales man. Acceptable price for what I hope will be a great addition to the home. Guarantees seem fair. Wait to see if the chair on arrival is a win. So far so good, thanks I think it was to Paul?

Réponse de Sofology - Ipswich
Thank you Matt at Sofology Ipswich for your great assistance in choosing our new sofa, your patience and explanation of all our questions and information on how to look after our new sofa. Your valuable input in making our decision. You have made it a wonderful experience and as this is our 2nd sofa bought from Sofology it will definitely not be our last. Thank you to the rest of the sales staff as well you are a friendly and welcoming bunch and it was a pleasure meeting and doing business with you.

Réponse de Sofology - Ipswich
Just ordered a new sofa, everytime we visited the showroom we received excellent service, wasn't pushy at all and whoever we spoke to (especially Matt) was very knowledgeable.

Réponse de Sofology - Ipswich

Réponse de Sofology - Ipswich
I went into 4 different sofa shops on Sunday, and Sofology was by far the best. The staff were professional but personable. I ended up buying a settee and Matt (store Manager I believe?) was really helpful and knowledgeable about the product. The insurance is the best on offer and the delivery date is only 6 weeks. I would highly recommend Sofology in Ipswich.

Réponse de Sofology - Ipswich
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.