Sofology - Thurrock Avis 5 999

TrustScore 5 sur 5

4,9

Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly app... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience. It was daunting when we visit store lot of choice I have to say staff was very helpful (crystal) help us choosing the sofa which was right for us. Next day we decided to change it fr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

the salesman took his time with us to explain all the different options while looking for what we really wanted rather than just looking for a sale. very happy with the service in store and would reco... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely light, bright showroom with lots of choice for sofa, chairs & other furniture. All clean & tidy. Staff very helpful & in my experience not pushy in the slightest. Sofa brought with 4 hrs... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Customer service

Customer service

25 avril 2026
Logo de Sofology - Thurrock

Réponse de Sofology - Thurrock

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Lovely salesman man was advised about e…

Lovely salesman man was advised about e everything

6 avril 2026
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Réponse de Sofology - Thurrock

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Sofology will do their best to serve you

We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly approach made all the difference, and our wish came true! He definitely deserves 5 stars! ⭐🛋️ .

24 avril 2026
Logo de Sofology - Thurrock

Réponse de Sofology - Thurrock

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Professional and friendly staff

Professional and friendly staff

17 avril 2026
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Réponse de Sofology - Thurrock

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Noté 4 sur 5 étoiles

Milan Sofa

Greate Product

16 avril 2026
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Réponse de Sofology - Thurrock

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Noté 5 sur 5 étoiles

The sofas were of perfect quality and…

The sofas were of perfect quality and amazing price and the staff were so helpful and lovely

15 avril 2026
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Réponse de Sofology - Thurrock

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, explained and answered all our questions very well. Would highly recommend. Theresa served us with a smile all throughout. Thanks

18 avril 2026
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Réponse de Sofology - Thurrock

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Noté 5 sur 5 étoiles
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Réponse de Sofology - Thurrock

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Noté 4 sur 5 étoiles

Good store but expensive

Good store but expensive. Great customer service

7 mars 2026
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Réponse de Sofology - Thurrock

Hi there, thanks for your 4-star review, we really appreciate the feedback!

Noté 5 sur 5 étoiles

Great experience

Great experience. It was daunting when we visit store lot of choice I have to say staff was very helpful (crystal) help us choosing the sofa which was right for us. Next day we decided to change it from fabric to leather. Manager at store was very helpful I forget name apologies. He made the process so smooth.

13 avril 2026
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Réponse de Sofology - Thurrock

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

the salesman took his time with us to…

the salesman took his time with us to explain all the different options while looking for what we really wanted rather than just looking for a sale. very happy with the service in store and would recommend anyone looking for a new sofa to visit Sofology :-)

10 avril 2026
Logo de Sofology - Thurrock

Réponse de Sofology - Thurrock

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

The staff were so friendly

The staff were so friendly, they answered and showed us different pictures of how we could have our sofa. All the time was taken to make us feel assured we picked the right sofa. Also there was no pressure to buy it there are then like other places.

10 avril 2026
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Réponse de Sofology - Thurrock

Thank you for this great review Rudy!

Noté 5 sur 5 étoiles

Sales staff were excellent

Sales staff were excellent - a perfect balance of casual professionalism and attention, as well as comprehensive product knowledge. Who knew that buying a sofa could actually be a pleasant experience? Just hope my order arrives on time and is in order.

6 avril 2026
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Réponse de Sofology - Thurrock

Thank you so much for taking the time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Noté 5 sur 5 étoiles

Helpful staff

Helpful, non pushy staff with lots of lovely sofas to choose from!

31 mars 2026
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Réponse de Sofology - Thurrock

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

Best salesman EVER!

Steve is the best salesman ever. I had my heart set on the Bellagio corner sofa but it was measuring too much of a tight fit for our home. I wont lie, I was gutted. My husband started to look at other sofas when Steve had a light bulb moment. A 3 seater! Once we measured up it meant we could buy the 3 seater, a foot rest (its massive) and a love chair (also HUGE) Its all thanks to Steve's quick thinking. The Bellagio is a HUGE suite of furniture and were thrilled that we got what we came in for. Steve was so friendly mannerly and polite and doesnt make a bad cuppa either. He was really knowledgeable about the product and his quick thinking saved the day. Were two very happy customers and I know the kids are going to love relaxing and having movie nights in comfort. We're so excited for it to be delivered.

2 avril 2026
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Réponse de Sofology - Thurrock

Movie night with the Newmans sounds amazing! We are so pleased to hear that Steve was so helpful during your visit :-)

Noté 5 sur 5 étoiles

Easy

Relaxing, no pushy sales, Jon was very helpful, overall nice atmosphere.

3 avril 2026
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Réponse de Sofology - Thurrock

Hi there, thank you for your review. Another great review for Jon, we will make sure to pass this on! Have a nice day.

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