We were treated with patience and professionalism. We told the member of staff what was required and she showed us the relevant sofas. She didn’t try to sell us big sofas just the the ones within our... Voir plus
L'entreprise a répondu
Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY Wednesbury, GB
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We were treated with patience and professionalism. We told the member of staff what was required and she showed us the relevant sofas. She didn’t try to sell us big sofas just the the ones within our... Voir plus
L'entreprise a répondu
We recently bought a sofa with the help of Patty, and she was exceptional. She listened to what we wanted, showed us all our options without any pressure, and helped us verify measurements. We left to... Voir plus
L'entreprise a répondu
Found what we were looking for in style, colours, comfort & price. Summary emailed to home as final check before ordering online . Excellent assistance at store to make ordering easy when ready to pro... Voir plus
L'entreprise a répondu
The staff were great and put us under no pressure on buying what I was looking for, the young lady knew every measurement on each recliner so very knowledgeable. When we had decided what we wanted whi... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY, Wednesbury, Royaume-Uni
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Pati was excellent giving us time space to decide on our purchase. When I return to pay the store was closing but she stayed on proving her professionalism.
Very impressed.

Réponse de Sofology - Wednesbury
I had a great experience at sofology. The staff was welcoming and really helpful. She helped sort out the accurate measurement sofa.

Réponse de Sofology - Wednesbury
The store is laid out really well and you can try everything out and the staff are really helpful and there is no hard sell pressure from any of them which is a relief

Réponse de Sofology - Wednesbury
Great service by harrison, answered every question we had and supplied us with the exact sofa we wanted

Réponse de Sofology - Wednesbury
Great experience and compliments to Patriczea for her patience and help

Réponse de Sofology - Wednesbury

Réponse de Sofology - Wednesbury
Good staff very accommodating and helpful.
Fast and prompt delivery. Well done.

Réponse de Sofology - Wednesbury
Patty is extremely knowledgeable and ensured everything we wanted in our sofa was there

Réponse de Sofology - Wednesbury

Réponse de Sofology - Wednesbury
Wide choice of sofas and very helpful assistants who explained everything very well

Réponse de Sofology - Wednesbury
Over the moon with my new sofa great service
Thank you

Réponse de Sofology - Wednesbury
Came in to potentially get a new sofa, left with a complete living room redesign thanks to Patrycja, she even offered to come and help us choose flooring, give the woman a pay rise!

Réponse de Sofology - Wednesbury
We saw two sales assistants on two separate occasions. Both had excellent product knowledge and navigated the pricing through the IT system with speed and skill on a range of the options we had shortlisted.

Réponse de Sofology - Wednesbury
Harrison was brilliant. He was helpful, non-pushy and knowledgeable. He provided us with more useful nuggets of information than DFS, the Italian place and Oak Furniture store. We appreciate good customer service and Harrison delivered.

Réponse de Sofology - Wednesbury
I bought a Sofa from sofology the Allure corner sofa. The sofa did not even survive 5 months of use. The leather started to peel in different areas. Reason was given we were using the sofa. A sofa is not for show is it is for use, my hands will go on there so will body oils. It doesn't mean the sofa should start to detoriate so early. I understand a year or 2 after sofas looses their look but it shouldn't peel to the point where the white cushion is showing. Im definitely sure this is not pure leather its mixed with plastics. I bought the sofa for nearly £4000 pounds. Please save yourself and do not buy from sofology. The worst quality sofa I have ever seen and used

Réponse de Sofology - Wednesbury
Great customer service. Only thing to improve was the wait on the sofa. 11weeks until it will be delivered!

Réponse de Sofology - Wednesbury
Would highly recommend Yameen (Yammy) at Sofology Wednesbury. Recently purchased 2 new sofas over the May Bank Holiday. Yameen was polite, professional and adopted the no pressure sales approach which was perfect. I found him very helpful, knowledgeable and a pleasure to do a deal with. Thanks for a hassle free customer experience and keep up the great work! Danny

Réponse de Sofology - Wednesbury
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