Pati was excellent giving us time space to decide on our purchase. When I return to pay the store was closing but she stayed on proving her professionalism. Very impressed.
L'entreprise a répondu
Établissement
Changer d'établissementUnit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY Wednesbury, GB
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Lisez les avis des autres
We weren't hassled by pushy sales people as soon as we entered the store. This was in stark contrast to the 4 other furniture stores we visited that day. Your staff were knowledgeable and liste... Voir plus
L'entreprise a répondu
The store is laid out really well and you can try everything out and the staff are really helpful and there is no hard sell pressure from any of them which is a relief
L'entreprise a répondu
Would highly recommend Yameen (Yammy) at Sofology Wednesbury. Recently purchased 2 new sofas over the May Bank Holiday. Yameen was polite, professional and adopted the no pressure sales approach which... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY, Wednesbury, Royaume-Uni
4,9
Excellent
4 k avis
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Fantastic customer service .Everyone…
Fantastic customer service .Everyone made you feel welcome and Raj who dealt with us was so knowledgeable and so nice to deal with we can’t say thank you enough and obviously came away buying a sofa .Would definitely buy from there again
Thanks !!!!!!
14 mars 2026
Réponse de Sofology - Wednesbury
What an amazing review, thank you so much for taking the time to write this 😊
Excellent service from Alisha
Excellent service from Alisha on both our visits, very knowledgeable and supported our purchase without being too overbearing. Would happily recommend
14 mars 2026
Réponse de Sofology - Wednesbury
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Amazing Service and Support
The service, support and choice we had were amazing, the staff, especially Harrison, who couldn't do enough to help us make our choice.
13 mars 2026
Réponse de Sofology - Wednesbury
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Fantastic service from Pati
Fantastic service from Pati
Everything explained all questions answered
11 mars 2026
Réponse de Sofology - Wednesbury
Thank you for sharing!
Great experience from the team member…
Great experience from the team member Alisha. Patient and helpful.
Much appreciated.
11 mars 2026
Réponse de Sofology - Wednesbury
Thank you for awarding us 5 stars!
Welcoming
Welcoming, staff very friendly,
We dealt with a very welcoming and charming young man named Harrison couldn't have been happier dealing with someone else, he was himself but in a professional manner and wasn't pushy in anyway which was really nice as I find alot of sale reps are he helped us make our decision very relaxing and with no hesitation from us.
Highly recommend this guy, it was a pleasure meeting him,
He deserves a nice bonus
Thanks Harrison.
30 janvier 2026
Réponse de Sofology - Wednesbury
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Harrison. Have a great day 😊
Friendly and knowledgeable staff made…
Friendly and knowledgeable staff made the purchase easy
7 mars 2026
Réponse de Sofology - Wednesbury
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The store assistant answered all my…
The store assistant answered all my questions and was helpful in explaining how the warranty etc works.
7 mars 2026
Réponse de Sofology - Wednesbury
Thank you for sharing your experience Debra!
Great customer service
We were greeted when we entered the store. Asked if we had been before and if we needed help to ask. Alisha came over a few times and told us where to find the other items in that range without being pushy. She was very helpful and we received great customer service and was one of the reasons we bought our new sofa from you
7 mars 2026
Réponse de Sofology - Wednesbury
Thank you for choosing Sofology!
Réponse de Sofology - Wednesbury
Thank you for awarding us 5 stars!
Pati was really helpful and supported…
Pati was really helpful and supported with choosing the right colour.
6 mars 2026
Réponse de Sofology - Wednesbury
Thank you for taking the time to leave a 5-star review!😊
Excellent sales person, not pushy at all.
Very helpful sales person.
Was able to find the correct product for me.
4 mars 2026
Réponse de Sofology - Wednesbury
Thank you for awarding us 5 stars Sue :-)
Réponse de Sofology - Wednesbury
Thank you for awarding us 5 stars :-)
Thankyou Patrycja (Pattie)
Patrycja (Pattie) is extremely friendly, helpful and professional and provided absolutely superb assistance over numerous previous visits and then finally again today when we purchased our new sofa.
Thank you Pattie!
1 mars 2026
Réponse de Sofology - Wednesbury
Thank you for awarding us 5 stars Matthew, we apprechiate it.
Good service
Good service - not pushy at all.
Patrycja Was great, informative and very helpful. Lovely customer service skills.
Thank you 🤩
1 mars 2026
Réponse de Sofology - Wednesbury
Thank you for choosing Sofology!
Excellent service by staff specially…
Excellent service by staff specially Raj. Decent price,Defo recommend this place.
28 février 2026
Réponse de Sofology - Wednesbury
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Helpful staff
Show room was very spacious and clean
Very helpful staff, Harrison was very informative, pleasant and nit too pushy.
Ordering was a breeze.
28 février 2026
Réponse de Sofology - Wednesbury
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Navigated the key points of the sofa Vs…
Navigated the key points of the sofa Vs my needs and requirements
22 février 2026
Réponse de Sofology - Wednesbury
Thank you for choosing Sofology
Exceptional Customer Service
From the moment I walked in to the purchase, the experience of buying my new sofa was outstanding. The customer service was exceptional—attentive, professional, and genuinely helpful. Pati in particular went above and beyond. She was incredibly friendly, knowledgeable, and thorough, making sure every detail was covered and that I felt confident in my purchase. It’s rare to receive service at this level. I’m absolutely delighted with my purchase and the overall experience!
23 février 2026
Avis spontané
Réponse de Sofology - Wednesbury
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Réponse de Sofology - Wednesbury
What an amazing review, thank you so much for taking the time to write this 😊
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