Software-codes Avis 111

Software downloaded from link, BUT on installation and activation, license key was not valid, and activation by phone failed with "installation ID not recognised". Numerous emails via web site form and directly to Support address resulted in one response, saying they had had trouble with their email, and asking for a screenshot of the "not valid" error. Since sending it, no response at all. They have now exceeded their 30-day time limit for fulfilment of the order. Note that the web site claims to have 30K satisfied customers in the UK -- not many are leaving positive reviews, and the company was only formed in October 2022.

Cannot download software from the link provided.

Software and key supplied were not valid when trying to activate so useless. Despite contacting customer services five times to sort out the problem they have not relied or even acknowledged my queries.

Delivered key didn't work. Then I sent several emails to them through their webpages and they've not sent me any response.

So I've done a claim on Paypal and hopefully I'll get back my money.

THIS EMAIL REVIEW ONLY ADDED FURTHER INSULT TO INJURY AS PER BELOW COPIED & PASTE INFORMATION.

A SELLER SHOULD FIRST & FOREMOST NOT BE ADVERTIZING A PRODUCT IF THEY DO NOT HAVE IT IN STOCK TO SELL - ESPECIALLY AN EASY
UN - PHYSICAL PRODUCT TO MONITOR - SUCH AS A DIGITAL LICENSE KEY
******************
HI SELLER,
PLEASE ACKNOWLEDGE & ADVISE ON ATTACHED INFO - I REQUIRE A LICENCE /CODE ASAP - AND IF YOU CANNOT PROVIDE MYSELF WITH THIS PAID FOR PRODUCT

THEN I WOULD LIKE A REFUND FOR THIS PURCHASE - SO I CAN BUY ELSE WHERE

MANY THANKS
UNHAPPY BUYER

I HAD MADE PAYPAL CLOSE MY CASE WITH A QUICK FULL REFUND - BEFORE CASE ESCALATION SO SELLER WAS LUCKY & LET OFF THE HOOK
HOWEVER, STILL NO FURTHER CORRESPONDENCE CONCERNING SELLERS WRONG DOING.

Confirmation #JDNUEPFVA
Thank you, keith!
Your order is confirmed
You’ll receive a confirmation email with your order number shortly.
License Key : IT LOOKS LIKE THE STORE IS OUT OF CODES, WE WILL SEND YOUR CODE WITHIN A FEW MINUTES.
From SoftWare - Codes
Sent: 28 December 2023 03:19
Subject: Order #1858 confirmed

Software-Codes.co.uk Order #1858
Thank you for your purchase!
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Order summary

Microsoft Office 2021 Professional Plus (PC) - Digital delivery - English × 1
£15.49
Subtotal
£15.49
Shipping
£0.00
Taxes
£0.00
Total
£15.49 GBP

this company is appalling.
They are scamming you.
the link we received to download our software was not a real one.

They sold me an Office package that cannot be activated.
After two emails the correspondence has been discontinued. No response to subsequent emails.
I do not recommend!!!

Website said it was instant download, which it was but did not receive the key code until 5 days later, so went elsewhere.

Tried to take 10x times the amount they should have (£29.55).

Luckily my credit card provider (M&S) detected it as a fraudulent transaction and declined payment.

However this means my card is now most likely blocked! Very inconvenient.

The code did not work. Microsoft said it was not a valid product. I have asked for money back

Great. Quick and efficient

The process went absolutely as described with no issues whatsoever. I would gladly buy from them again.

Fillowedninsteictions, very clear and no issue with the software, very happy with purchase

Great value and easy to activate the code. Just what I wanted i.e. non-subscription Microsoft office which worked on a new Mac

I placed an order on sunday 08/10/23, received a keycode that was not valid !
Sent an email , still waiting for a reply or key code.
Today it is wednesday , still havent heard anything from company .
Would not waste my money or time ordering from this company- regret placing order with them

Great value and great customer support. There was a small problem with my order and it was resolved very quickly. Would happily use again.

Easy to purchase and download and when there was a query Software Codes resolved it quickly

The licence code wasn't recognised and they haven't got back to me with any explanation or solution. I've requested a refund. Hopefully this will arrive soon, in which case I will amend my rating.

Worked perfectly. No problem.