Solar Maintenance and Repairs Avis 

The company responded very quickly to our call to fix our solar inverter which had stopped working. David & Henry and Louis the engineers were excellent, giving clear information about replacing the inverter, welcomingly open about pros and cons and very patient helping us with App installation, solving a glitch straight away.
The office, however, became a different matter in that our maintenance contract and warranty did not arrive as promised and we had to wait 2 weeks for the App to be functioning properly so we could keep track of generated energy peaks - and manage our usage.
The admin team might usefully consider having the engineers say how long before the App is available and what happens for customers needing assistance, ensure contracts and guarantees are emailed asap and practice active listening when customers do present issues.
This feedback is intended to be helpful in improving SMAR service and I hope will be received as such.

The engineer was extremely helpful and competent .He gave me good advice and was very pleasant .

A breath of fresh air compared to our experience with other solar companies, installation was scheduled, happened on time with experienced technicians. The whole installation was done quickly with no fuss. And later when we did have a small problem, the company answered the call, scheduled a technician and resolved the problem with no fuss. We are happy to recommend this company.

Prompt replies to queries. Always on time or even early.

Punctual, efficient and explained everything clearly

A fantastic, clear and very professional company

Myself and my partner finally purchased a house last October and it came with solar panels already installed, I had no idea about solar panels if truth be told, zero, anyway found out we had no battery, so I was recommended to try and get a battery and after speaking to a number of individuals and companies (Most of which i was not overly impressed by) I came across SMAR. I spoke to Steve and I knew during the call, even though I had not made a decision, that if I was going to get a retro fit battery I had come across the right company even though I had a cheaper quote elsewhere. Steve was brilliant not pushy, did not promise the world when others did and basically told me exactly how it was, totally straight about everything which I really liked, I rang him back a few days later and decided to go for it. Mo came out shortly after and looked at our house and panels to make sure the 12Kwh battery and new inverter could be fitted and all was good, so we paid half as a deposit and then the other half on installation. Louis came around and fitted the equipment a few weeks later and we have it up and running for the last 2 and a half weeks now. Everything in our house is electric, so there is a £88 pound difference between my last bill March and the one I got a few days ago for April with only 2 weeks of battery use too. The equipment works very well and the lads at SMAR i found brilliant to deal with, I found them trustworthy (Something I would not say about everybody I spoke to from other companies) I have already recommended SMAR to a number of people already in my office and the one thing I would say is what you pay is what you get, I got top class service and equipment and if thinking about getting solars or a retro-fit battery make sure you give them a call and speak to them. Tom (Swindon)

Came to check out our system was working ok & Dan was a very pleasant chap done what he had to & also explained what he had done comes highly recommended

I have used Solar Maintenance twice. I’ve taken out a guarantee with them and I’m pleased I have. I had a problem when I come back off my holiday. They soon came out and the young man danfixed it in no time I would recommend fakes to anybody. and all the engineers have come I have been very polite very helpful and very friendly.

After two visits from this company, they come across as a knowledgeable helpful and reliable team. Highly recommended.

Very friendly and helpful
Good job done
Solar system now working 100%
Thank you

The company were quick to respond and arranged a day very quickly too. The engineer, Mo, was polite, friendly and not pushy and soon diagnosed our solar panel problem, repairing it the same day.

I was a bit reticent about using a company I didn't know as both the installers of our solar system and the manufacturers have gone bust and it has left me with cold feet. However, Mo from SMAR turned up on time, was very nice and the advice he gave was clear and unabmiguous. He answered more questions on the 'phone after the visit. I will be using SMAR to undertake the work they recommended and feel confident about them.

Efficient, professional and friendly service provided by an obviously well-qualified engineer.

Good response and knowledgable team - checked solar installation and replaced dead inverter quickly and expertly - not the cheapest but good response and would use them again

Dan who came to fix the Gen meter fitted by Solar Paint and Repair was excellent and managed to check and rewire the Generation meter. The the Gen meter was fitted by SMAR in October 2025, it was wired wrong and I paid £149 to a SMAR engineer to come and just tell me everything is OK - so we are likely to get nothing from British Gas for the solar generated by the panels and I had to pay £149 for a meter which was fitted wrongly to begin with. Not very happy with this!

Very honest company

Got in touch with Steve to enquire about having a replacement inverter on our solar system as ours was no longer working…..was given a quote which I agreed on.
He sent Mohamed round to check system and he said it needed replacing and did the replacement straight away ….
Definitely would recommend

Excellent skilled workmanship. The new set up looks and works well.

From the initial visit from engineer to check equipment , to the installation I give 10/10. Respect shown for Property and myself. Questions I asked were answered with patience. Customer care was also 10/10.