SonderCare Avis 132

White Glove Service is an accurate name for the attention I received from SonderCare and its affiliate Mobility Plus. Every person who contacted me was polite, supportive and enthusiastic. The delivery was seamless. I was never worried about when the bed would arrive. The installation was on time and the staff was thorough about instruction and follow-up. The entire experience was almost too good to be true. I appreciate the stress-free service in stressful times.

The chat feature was very helpful answering questions

Our rep Zoey is the best, she is always helpful and promptly answers any questions/issues we may have. Bonus…..she has a fun and fabulous personality!

The luxury hospital beds they sell are absolutely amazing. Zoey is extremely knowledgeable and the one you need to talk to for sure!! She is the best!!!

Sondercare has an excellent product and excellent customer service! Especially Zoey Veltman! She is an excellent representative for Sondercare and is a pleasure to work with! She is easy to get ahold of when needing her assistance. Zoey is very professional, knowledgeable and on top of things!

Zoey is the best rep in the business. She listens and is so easy to work with. We love the service that she provides for us.

SonderCare should be on everyone's radar that's looking for a quality product that doesn't remind you of a sterile environment. I was looking for a bed with the functionality of a hospital bed but not the depressing look of a traditional hospital setting. SonderCare hit the mark. The product is of great craftsmanship, esthetically pleasing to the eye and functionally top notch. The bed was delivered quite quickly and the delivery/ installer was efficient and friendly. He went out of his way to help me move around things so the bed would fit. He was knowledgeable about the bed showed me all the functions. He cleaned up after the installation and was on his way.
The representative called a couple days later to make sure I was happy with the product and to advise that should I have any questions and or concerns to not hesitate to call.
Amazing customer service with an amazing product.

Victoria was very helpful when I called to check on specific questions regarding the voltage of the battery backup unit. She also said the organic cotton fitted sheets had elastic all around the sheet, a must when a patient is in a bed that can go up & down. She also clarified that the bamboo quit top for the dream mattress was attached to the mattress and was also on both the top & bottom of the mattress. She answered all my questions. Great customer service!

I needed a white-glove delivery in a hurry. The Sondercare folks I worked with were responsive and effective, and pleasant, which was appreciated.

The installers were on time, professional courteous, answered all of my questions and very knowledgeable.

I thought the website was really clear and easy to use and the customer service was at a high level and had the human touch.

Website was user friendly. I unintentionally selected white glove delivery when I did not need that. Customer service was prompt, kind, and knowledgeable. They fixed my issue with no trouble.

Zoey has been very helpful I was in the middle of a move with my Wife who has Alzheimer's. Lots of concerns to deal with. Zoey helped me with a finance plan and made sure the bed was delivered on time. Excellent customer service. Thanks Zoey

I highly recommend Sondercare products. Nathan exceeded expectations with the delivery and setup of the bed at the new memory care facility!

Ordering the bed was quick and efficient. Since I haven’t received the bed yet I can’t give it a review.

Working with Zoey has been a treat.
She is professional and caring. She took the time to train and guide us through the process.
She explained the benefits of owing a Sondercare bed and my client is delighted.
Zoey is a wonderful asset to your company!

The Rolls Royce of adjustable beds. Expensive but well worth it. Josuy in headquarters and Chad in my area are very knowledgeable and responsive to any questions or concerns. You get what you pay for.

Chad was so helpful. He delivered my mom’s bed within a day of ordering, came back to help whenever needed, and was kind and eager to help in any way we needed. The whole customer care team were friendly, responsive and helpful. And the bed is excellent quality.