Michelle Contois stayed in contact to assure me the bed was in transit. The delivery guys had never put a Sondercare bed together, but they did a terrific job and showed me how everything worked befor... Voir plus
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Spending $8k online is always a little concerning but Sondercare was excellent! Communication was there every step. We received the bed in 7 days and LOVE it. The contractor who handled setup only ga... Voir plus
Company was very responsive. The “white glove” delivery wasn’t what we expected. It was a moving van not connected with the Sondercare Company. They brought the wrong sized bed and had to make a secon... Voir plus
L'entreprise a répondu
This company is quality. They are available for any questions or concerns, and really care that you are comfortable & satisfied with the purchase & experience. The bed for my dad was delivered on time... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At SonderCare, we're committed to bringing top of the line home care products to the North American market. One of our most popular offerings is the Aura line of home hospital beds. We've made it our mission to supply the home healthcare and senior living market with the best hospital beds, mobility devices and safety accessories available. What sets our beds apart is that they deliver all the care and support of a traditional hospital bed, but with a luxury, stylish, and non-institutional design. Plus, they meet and exceed all the current medical certification standards. For over three decades, we've been revolutionizing the homecare product industry, covering everything from engineering and production to marketing and sales. Our team is united by a common passion: helping people lead better lives through innovative home healthcare products sourced from around the globe.
Coordonnées de contact
2995 Page St, N5V 4P6, London, Canada
- 8336497772
- info@sondercare.com
- sondercare.com
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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A great experience
Great quality and comfort from the bed and friendly ,efficient service. Andrew was so helpful.

Réponse de SonderCare
As someone with chronic pain
As someone with chronic pain, I can give a serious review on the comfort and support provided by SonderCare's hospital beds. They've made a big difference in my daily life.

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I've had my SonderCare bed for a few…
I've had my SonderCare bed for a few months now, and it's still in pristine condition. The quality and craftsmanship are what we paid for.

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The delivery and setup of our…
The delivery and setup of our SonderCare bed was very professional. We had to change the date and everyone was very nice to us.

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I was worried about the cost of a…
I was worried about the cost of a hospital bed, but SonderCare's prices are so reasonable for the quality in the end. We previously had a medicare supplied bed...

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SonderCare's commitment to their…
SonderCare's commitment to their customers is evident in every interaction. They truly go the extra mile to ensure that their beds are meeting the unique needs of each individual.

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I never knew how much I appreciate a…
I never knew how much I appreciate a hospital bed until experience comfort and convenience of SonderCare. They've made a challenging situation manageable for me.

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The adjustable features of SonderCare's…
The adjustable features of SonderCare's beds have been a game-changer for my hubby. He's able to find the perfect position for his needs, and it's made such a difference in his comfort level.

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I'm so impressed with the quality and…
I'm so impressed with the quality and durability of SonderCare's hospital beds. They've really taken the time to talk to me and have been a reliable companion throughout my father's recovery.

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I can't thank them enough for the…
I can't thank them enough for the difference they've made in my mom's life.

Réponse de SonderCare
Thanks, Zoey!
Since working with Zoey, I found it easy to communicate the needs of my customers to her. She’s prompt and accessible when needed. I’m glad she’s now a part of the team I work with at Sondercare. Thanks Zoey!

Réponse de SonderCare
When researching the internet for a…
When researching the internet for a hospital bed for my husband, February 2024, I came across Sondercare. It was truly an amazing find because I knew my husband would be depressed to find the typical hospital bed in our living room when he arrived home from the hospital. The bed has all the functions of a hospital bed PLUS. This at a touch of a button. The pleasant and comfortable look is truly a bonus.
I called to inquire about the bed. This was my first contact with Seyar. His professionalism, kind and compassionate manner confirmed I was making the right decision for my husband and my home.
The installation went very smoothly even though I have stairs leading into the house. Seyar and his colleague were also very willing to accommodate rearranging a few pieces of furniture to place the bed in the best spot.
The mattress is extremely comfortable and when required the safety railings are easy to use. This can be extremely helpful should you have back issues. An additional bonus was that my husband did not get a pressure sore as he did in the hospital.
When it was time to remove the bed, once again Seyar made all the arrangements and everything was seamless. Seyar and his colleague arranged our furniture back to the original location
I sincerely recommend the Sondercare bed with their professional, knowledgeable and caring representation.

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Chad was fantastic
Chad was fantastic. We had to move the bed from one room to another at the facility and then from the facility to our home. He was also the one that delivered and set up the first time. He was always cheerful and had a great attitude. The bed itself is fantastic.

Réponse de SonderCare
yes it was
It was delivered on time, and they helped the ladies who care for my brother how to use the bed. They said the delivery men were very nice and respectful and answered all their questions. I would recommend SonderCare if you need a quality bed for your loved one.

Réponse de SonderCare
Quality and service as promised!
Delivery was on time. Both installers,Bryan and Carl, were courteous ,efficient and knowledgeable about bed and the controls. Totally happy with the job they did.
Haven’t used the bed yet but can already tell that is exactly what we wanted. Engineering and style are both in abundance in this product. Could not be more satisfied.
Bill Walker

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My brother and sister were worried that…
My brother and sister were worried that a hospital bed in our moms house would upset them but they taken it well. They love that it is higher quality than insurance beds and helps us out taking care of her.

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My names Josey and I purchased a…
My names Josey and I purchased a SonderCare bed for my ad in March of this year. They truly care about their customers and go above and beyond to ensure their comfort and satisfaction.

Réponse de SonderCare
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