Sophieandgrace Savannah Avis 

If I could give them a 0 I would. This is horrible. They misrepresented their location and their clothes. It is a Chinese based company-you will have to pay customs and shipping to get a full refund.

I agree with all the previous reviews. the company is a scam. I have had better experiences with overseas companies. It has been a week of emails back and forth to get return instructions...so far all to no avail. I am now going to put a stop payment on my credit card...hoping they have some luck. Quality is awful!!!!!!!!! Also a 24 hour response is inexcusable..no wonder, they are answering on their time (China). So bad. Wish the USA could monitor companies like this before we allow them to go online in the USA

Sophie and Grace has been a nightmare. The quality of the clothing is terrible and they make it impossible to return and get a refund. Stay clear.

Sorry I did post to the wrong company.

I ordered two dresses from their site. I thought they were local in the US. In fact, they are in China which us why it took so long to get my dresses. When they finally arrived, what I received was nothing like what I actually ordered. And the dress gad buttons down the front and it buttoned from left to right like a man’s shirt. The fabric was not linen like the picture showed..it was a cheap silky type fabric.
When i tried to find a customer service number, there was none. When I sent an email to their customer service, it was returned with Email Invalid. I finally called AX and put the charge in dispute. They are nothing but s scam company.

BUYER BEWARE: DO NOT BUY FROM THIS STORE! Everything about them is a deceitful. They are not a shop in Savannah, Georgia but an online scam operation located in China. The dress I received was not the one pictured on the website. When I contacted customer service telling them the problem and requesting a refund, they tried to bargain with me about what percent of the purchase price they would be willing to refund me. What legitimate company does this?? TOTAL SCAM

Ordered 4 items - a shirt, 2 dresses & 1 pair shoes. Not one item looked like the pictures on their website. Very poor quality, nothing was true to size & when I tried to return they told me I would have to pay all shipping cost + customs fees to have returned which would be almost entire cost of purchase. After a week of emailing back & forth they have promised a 20% return & keep items. Plus it took at least 3 wks. to receive items. NEVER AGAIN!

This is a total scam company. You get dresses that are not even your size-no label, no size, no washing instructions. Very cheap and do not look like pictures. DON'T BUY FROM THEM!! They are not an American company. Website is total lies.

Honestly, I would give this zero stars if I could. I purchased two dresses but needed to return one because it did not fit well. Their advertising says refunds available within 30 days. When I reached out to them for instructions on how to make a return, I was told I would have to pay international shipping charges and customs fees. They did offer me an option to return the dress for a different size or different dress, but I would have to pay the shipping, which is international. Their last offer to me was a refund of 6% of the purchase price, which in my case would be $6 and I could keep the dress. (which remember, does not fit). This is a warning to anyone who might be considering ordering from this company.

Dress is shabby. Poor quality fabric. Came from Asia, not Savannah Ga, USA. $15 charge to return. Such a rip. Do not buy, you'll be sorry.

Let’s be honest here. This “company”is cr*p! 1) there IS no quality. While the two dresses I ordered look as shown, the quality of the stitching and fabric is cr*p. The material for one wasn’t even as thick as a starched paper towel. No brand name tags inside. 2) 3 weeks to arrive? When I saw updates from GOFO and PUDO, I knew I’d made a mistake. WALK AWAY.

Ordered a dress and after 3 weeks received it and nothing like the photo. Horrible material and not the soft crinkly material it shows. Sleeves are orange print and photo is green. Should’ve read reviews before paying $60. Yes free shipping but return for a refund is $15 fee plus you pay the shipping and guess where to? CHINA!! Lesson learned

This "shop" is not what it says it is. There is no brick and mortar shop in Savannah, GA. The dress I ordered looks very little like the one in the photo: a tea length dress barely covers my knees. The fabric (not described on the website) is cheap polyester. The money back guarantee for returns has a $15 fee PLUS shipping back to a warehouse in Asia. I wish I head read reviews here before purchasing.

Ordered three dresses. They arrived weeks later and none of them fit. One was too tight, one too large, and one too short. All were ordered in the same size which was a 2xl. I usually wear a size 14. When I complained, they wanted pictures of what was ordered and offered a one-time-replacement (I pay shipping) for the dresses and I did not need to return them. I've opted to write off a very, very bad purchase experience. So much for their 30 day return guarantee.

I ordered from the website. There was a stated 30-day guarantee for a refund if requested. When I asked for a refund, I was offered only 10% of my purchase. They said that international shipping made a full refund not a good option. I feel that the statement on the website was deceptive. I will never shop with this company in the future. 10% of $120 is $12, a loss of $108!

I ordered two dresses that were supposedly marked down from about $150 to about $50. The descriptions noted breathability and "delicate embroidery" but the patterns were stamped onto cheap nylon dresses. One feels like a shower curtain. One with pockets had white pockets sewn into a dark fabric so the pocket opening shows all the time. Big rip-off, and they require you to pay your own return shipping and keep $15 per item "administration fee". These are both going to Goodwill.