Sorsowine Avis 

Sadly another disappointed customer, first use it continually popped off the bottle when dispensing, second bottle on same night became completely non-responsive and has never turned on since. Warranty/Guarantee is a complete hoax, if you like throwing your money away on overpriced plastic junk, be sure to buy this product.

Out of 3 aerators we received, 1 works partially, and 2 not at all.
Terrible product.
We attempted to get a refund, but they have ignored our emails.
Terrible customer service - in some ways almost criminal.
90-day guarantee is worthless; they do not honor it.

I’ve had the aerator for one year. It was a nice appliance. I liked that an open bottle of wine could still taste fresh after several days. They claim 30, but I never got anywhere near having an open bottle of wine hang around for that long! But one year and two months in, the aerator just crapped out. The only thing it dispensed was bubbles of air and lots of gurgling noises. I emailed the company; was asked to send a video. They then suggested I do this and that and send more photos. This went back and forth over a few emails. When I finally showed some frustration with the fact that their product crapped out one year in, and what are we going to do about it—- they have yet to respond further. I’m still hoping they do right (whatever that may be), I liked the aerator and would like to continue liking and using it. But we shall see…..

I bought the product used it for a few weeks and the performance did not live up to the expectation. Emailed the customer support and they kept asking for videos of the problems. I did send in 1 video where it showed that the product would not take the air out of the bottle. Eventually just wanted to return the product. I sent 2 different emails asking how to return with no response. I eventually sent the product back to the address on the website and they now are saying that the address is not for returns. They said I needed to get another address for returns. If they had responded to my emails that would have helped. Now they say I cannot get a refund because I sent it to the wrong address. I would say worst customer service.

We bought two aerators. They worked fine for several weeks. We rinsed them out after every use. But then they just stopped sucking and dispensing wine. Both of them! After reading other user comments I am not going to bother trying to contact Sorso. Why waste more time and energy? This is an inferior and overpriced product. Do NOT buy. While you could be one of the lucky few whose unit does not fail you are more likely to have bought an expensive dud. Spend your big savings on buying a carafe and some fine wine. And go Old School and decant the wine. Sip it knowing you have spent your money on good wine rather than expensive junk.

After approx 6 months of use - the plastic insert broke connecting the tube to the unit - and the company failed to replace the unit after contacting them regarding this situation - this plastic insert appears to be inadequately manufactured and prone to breakage - I would not recommend this unit.

I absolutely love this product.
If you ever buy one, you will never want to do without!!
Love to experience the journey of different wines in this gift only makes Wine better.
Love the way it dispenses to every guest the same amount.
Love the way it aerates and the wine taste amazing.
Love the way you can leave it bottled for a couple of days if you’re only one person during drinking.
You Will not regret ever buying this product.💕

Can’t drink wine without this ever again
I was skeptical about all the great reviews I read regarding this product. First time use out of the box we did a side by side comparison of an expensive Cabernet out if the bottle and after going through the Sorso device. Blown away! It’s not just a little difference. The Sorso brought out scents and tastes that were missing directly from the bottle even after swishing the sample around for 30 seconds in a large wine glass. Well done Sorso!

Best wine investment i have ever bought, although i think the stem could use some improvement as it handles some bottles better then other's. Works perfect on any shiraz or cabernet reds, but it struggles to seal on your thicker bottles like merlot and pino, but simply hold it down is it works perfect.Would definitely recommend and would buy again if i ever needed to. Also makes an amazing gift as the packaging is super elegant!

bought three of these aerators for my three daughters. They are all wine drinkers together with their partners. They opened them and immediately fell in love with them. They were impressed with the way they were charged up and ready to go after initially cleaning them. The depressurisation prossess is great to preserve the remaining wine in the bottle. Loved the way they were presented in the Sorso boxes.

A must have for wine drinkers !!!!
The Sorso Wine Aerator, Preserver & Dispenser is a must have for ANY wine drinker. Whether you are drinking a $15 bottle of wine or a $50 bottle you have to get one. It is VERY simple to use; it helps to guarantee portion control, and it works exactly as advertised! I own one for myself and plan on getting more as gifts to family and friends. Maybe a future model will display ounces as well as ml, but in the meantime, I can do the conversion.

Best impulse purchase I have ever made.
I love this device. My wine tastes great, I can control my portions for each glass and I can seal the bottle so the wine does not go to waste. I would buy another, and will be gifting this to friends and family!

This aerator is a dream. My wine is far superior than any other method of aeration I have used. Holds the charge for a good amount of time also. This aerator is really a game changer for making your wine full of flavor & smooth. I purchased this as a Christmas present for myself. Best present I received!

We just purchased some more of the source of wine stoppers and pour. Best product ever had. We use it constantly. I love these makes it so easy for me to just go up put my glass under there hit the button and out comes the wine perfectly poured also keeps the product so fresh even if you don’t use it for a few days or weeks. And I’ve also bought several for friends and family for gifts. Give it five stars would recommend people to purchase this product. Great company take care of you product ships immediately.

We absolutely love the Sorso wine aerator!!' We opened a 2006 cab and the cork broke and fell in the bottle but the wine was excellent!! We were very happy with our purchase and gave four as gifts to our family and friends!! Thank you so much!! We highly recommend the Sorso wine aerator!!!

Love the product. It worked better than expected. Aerates while making an accurate pour.
We own two and have bought two more as gifts. Great gift for the guy who has everything.

Sorso does not stand behind their wine aerator. Sealing silicone stopper is fragile and they will not replace it or even sell it to you as a spare part. It's a $5 part on a $150 product and, even though it's a known problem, they refuse to sell it as a spare part. Do not buy it!!!!

The first bottle that i used worked well.The second and third bottles only worked if I left the aerator connected to the charger. After that it became unusable. It would only turn on if the charger was attached,but nothing else worked.Contacted Sorso who requested video of what was happening.I got my son involved as he new how to take and send videos.Then they requested a video of something else,I contacted them again and asked for a full refund or replacement,or if they sent me a return postage bag I would return the aerator to them,for them to see exactly what the problem is.This message will probably be ignored and i won't have a replacement or a refund. It is still under warranty. Yea good one.

Do not buy here. They said you have 24hours to cancel when I reached out after 10 hours they said it was too late it had been shipped. two days later it said a shipping label had been made 6 days later it still shows that the item hasn’t been shipped. This is just wrong and misleading they said I could return when I get it but it shows I have to pay the shipping costs. I asked if they would waive this and they haven’t answered. All I ask is honour what you have set out as your terms. You can’t run a business and deceive your customers.

Should have read the reviews before we purchased, but my partner bought it as a gift for me for Christmas. It was great and I loved it, but then for some unknown reason it wouldn’t charge anymore. My partner emailed the business and they wanted us to send them a video. So we sent them a video. After proof it wasn’t going to charge they posted us another one. However, this 2nd one didn’t have any suction and kept popping off the bottle. Again they asked us for a video, but they weren’t satisfied with that video so they asked us a bunch of questions about the wine bottles we used and then wanted another video of both units together to see if they both did the same thing. How could we do that when the first one wouldn’t charge? When we received the 2nd one we asked them what we should do with the faulty one and they never responded. So we threw it out. When we told them that we couldn’t send them a video of the 2 units, they never responded again and 5 months later sending them a few more emails with no response, we gave up. Highly don’t recommend this protect since it is faulty. No chance of getting our money back now.