SOS Auto Protect Avis 

Amazing customer service. The plans were laid out for me and easy to understand.

Hi,Benjamin Voss is an excellent Professional sales and marketing consultant.I wasn’t going to take the policy until he went over exactly what the Policy covers.Your cost is good ,especially for me ,retired for 14yrars. He does a great job with customers.Thank You you’

SOS Aito Protect is TERRIBLE, when I purchased the policy, the salesman went over in great length and detail with me what was covered and wasn’t covered, as I sat there and looked around my nearly hundred thousand dollar truck and the multitude of electronic options, I listed off the systems item by item, one thing we talked about was the power windows, power seat, motors, power, door, locks, power, mirrors, lane departure assist, cruise control, etc. His answer was a resounding “YES” we cover everything that the factory bumper to bumper warranty covers, except for a longer period of time and more miles. Eventually, I had a part within the Sideview mirror fail. I called SOS auto protect to ask them if the side view mirror motor was covered as this was the first item to need replacing, they said yes, and then I could take it to any shop. When I got to the shop, they noted that there was an adaptive steer. When I got to the shop, they noted that there was an adaptive steering fault, the keep it between the lines. This was also one of the systems that I had stated was covered by the salesman when deciding about purchasing the policy. So, spoiler alert don’t trust the salesman. SOS auto protect denied coverage on both of them. They offered me a $350 consolation prize on the $4000 repair bill. This seemed a bit like a consolation prize for screwing me over after I paid $3500.00 for the warranty. They then offered to refund my purchase price for the warranty at a prorated ammount of course, for the service that they had provided over the year and a quarter since I had purchased it while I had no claims. Once I did have my first claim after a year and a quarter. They denied the claim. I expressed to them they hadn’t provided me any service over that last year and that the only service they provided me thus far has been frustration. They said that they did not necessarily feel that was true and that they had provided warranty coverage before I had any problems. That’s kind of like saying will give you medical insurance until you have a medical problem at which point we’re not going to offer medical insurance any longer. This company is a scam. Save your money for the repair. Don’t waste it on this scham of a warranty. The first person I spoke to informed me that the side view mirror was covered but the claim was denied, whe was unsure why and transferred me to Ben. The claims manager, Ben Cooper, had the opportunity to do better and make it right, but chose not to. When I asked if his company had ever been involved in a class action lawsuit, he said no, I find it hard to believe, but maybe we can put together some data and see if there are any trends that would lend themselves to it. Avoid SOS auto protect, run like Hell!

James made the overall experience......very knowledgeable of the policies and pricing.

Deceitful marketing. "Ultimate" policy supposedly covering all mechanical components does not do so. Stay away

Representative was patient and knowledgeable.

Benjamin was very polite, helpful, and not pushy. SOS Auto Protect offers outstanding protection at a much lower cost compared to other companies that cover CA.

Great experience

good experience

Joyce made the process very easy to understand and follow. She really made me feel at ease by the way she explained my policy an process. I highly recommend this company. So far so good. Thank you!

James was fantastic. He helped us find the right policy for us, was very personable, got us texts/and email information in a timely manner. Would recommend working with him again!

This is a SCAM. I purchased a policy on 6/9/26 only to cancel it later that same day. I paid them $300 to start the policy and when I received my cancellation notice, it said I would received my refund in 10-15 days. That time has passed and they have not refunded my money and now they won't answer my calls. STAY AWAY! THEY ARE SCAMMERS! I would rate a negative star if I could.

Joyce was helpful and knowledgeable. I am hopeful that this customer service will continue.

Huge shoutout to Joyce at SOS! She was patient, professional, and super knowledgeable. Even though the promotion had expired, she still managed to get me an awesome deal with extra mileage. After shopping around with multiple auto warranty companies, SOS was hands-down the best choice. Thank you for everything, Joyce!

My experience with SOS was very good. The representative I spoke to his name was Kevin was amazing. He was very thorough. Very patient. Explain everything. Very glad I will be doing business with them. Thank you, Kevin.

I signed up for the coverage and paid half of the premium but then determined that my EV was not going to be adequately covered so I cancelled. Refund was made in 48 hours.

Very pleased with customer service on refund. I probably should have asked a few more questions before binding coverage.

getting signed up was easy. I hope making claims goes as easily in the future

She was super helpful and followed up, answered all my questions!

thank u for telling truth and i believe a nice coverage thank u rick perry.

Kevin provided absolutely outstanding service! From the moment we started discussing warranty options, he was friendly, professional, and incredibly knowledgeable. He took the time to answer all of my questions and worked hard to find the best coverage at the best possible price for my vehicle.

What impressed me most was that Kevin genuinely cared about making sure I got the right plan rather than simply making a sale. He explained everything clearly, made the process easy to understand, and went above and beyond to help me save money.

Customer service like this is hard to find these days. I highly recommend working with Kevin if you’re looking for someone who is honest, helpful, and dedicated to finding the best value for his customers. Thank you, Kevin, for making this such a positive experience!