Southcliffdentalgroup Avis 

Excellent, quick service & care. My child feels safe and happy to go to dentist. Very friendly reception team ♥️

My wife was seen for a raging toothache. Told by the "Dentist" that it was a complicated procedure and referred her to their Horsham branch to see a "Senior Dentist". Went to Horsham where the "Senior Dentist" she was referred to said that it was complicated, that he couldn't do anything, prescribed antibiotics, and would refer her to a specialist. Charged for both consultations. Still waiting for the referral. It seems that they employ Dental Practioners rather than Dentists as they did not have anyone suitably qualified to treat the tooth problem at either branch as extraction was required.

Update, the website states that they acknowledge a complaint by email in 3 days, they don't. Complaint sent Monday, it's Friday and no response at all.

Dreadful service

Saw adheel, Very kind dentist, brilliant experience, very informative

Very friendly staff and quick and easy to get an appointment. Very efficient!

Fantastic work by the Stennying Dental Clinic. I will definitely be coming back. Rasona and her colleagues were brilliant. Thank you

Friendly staff, quick and easy to get appointments, no hassle, prices are okay, and nice building

I phoned to request my appointment was brought forwards. I spoke with the practice manager who was extremely adaptable to my needs and very professional. I managed to get an appointment the next day. Thank you.

Super efficient from booking an appointment that suited me, through to the check up and hygienist which both ran on time and were friendly and professional.
I had a pleasant time at the dentist today. Who can say that!

I attended southcliff dental group st Leonard’s today, I had such a great experience! The staff was warm and welcoming, my nurse caris and dentist gayatri took the time to explain everything clearly. I felt completely at ease throughout my appointment, and the care I received was outstanding. The reception team was very friendly and made me feel very welcome. I’ll definitely be coming back and recommending them to friends and family.

I have recently had a dental check up & hygienist appointment in Steyning which was easy to book and my clinician Lakshmi is very helpful and professional. I also have paid to have teeth whitening and found this process very easy with the dental team guiding me through the whole process and showing me the steps. Would recommend. My family also use this dentist.

I am patient of Styening Dental Clinic.I got an NHS appointment so quickly.I had a consultation and filling and it went really well.The whole team is professional,caring and truly focused on patients well being.I would recommend to everyone.Overall fabb experience.

Nice experience at sheerness practice.
Best staffs working there .

I recently joined Steyning Dental Clinic as NHS patient along with my partner, which was the best decision i ever made.The reception staff is so welcoming, efficient and so helpful.I am an anxious patient,but the environment in there made me so relieved.The clinician explained everything in detail and i had a filling despite of my anxiety.Overall an amazing experience and would recommend to everyone.

This is for the practice in Hyde Gardens.

The full time receptionist is very unfriendly and unhelpful to the point of rudeness. When I arrived she as in the middle of a dispute with another patient.

last time I went on a Saturday when there was a lovely friendly receptionist, however she was of a very unkempt appearance with clothes so creased up and looking like in fact she had just arrived at work without going home the previous night!

What has really made up my mind to leave a review though is the dreadful state of their toilet. It was unclean, the hand soap was just from a plastic bottle with its lid removed, but in actual fact empty. the radiator is rusty and dirty, there were no paper hand towels nor air dryer for hands and was just dreadful. If I had seen this before I had my appointment instead of after I would have walked out.
The whole property is very run down, the hygienist chair with many brown taped cuts in it. And a horrible damp smell to top it off.
I cannot understand why there are good reviews, really there is nothing good about this practice.
I had the offer of 4 appointments otherwise I would have left after the 1st one. Now I have had the 4 i will never go back again.
The only positive is that the hygienist is a lovely lady, but I can’t get past all the other negative aspects of this business.

According to their recording - My smile is their top priority, sadly answering the phone not so much !! Really hard to contact, book etc. 16 minutes on hold over 4 calls.... 'Your call will be answered shortly' ... no. no it won't be !

I phoned Trinity Trees in Eastbourne as they were taking on NHS patients. My experience was that all staff were very friendly and helpful. Yulia undertook my assessment and treatment, she explained everything that she was doing and put me at my ease. All the staff understand that patients can be nervous so all try to put you at your ease. A thoroughly positive experience.

Such an excellent dental practice at horsham branch. Dentists and hygienist are really careful and helpful. Highly recommended for sure

Lucky enough to find this surgery nearby . Every thing was smooth and professional regarding treatment

On 25 Oct 2024 Dr Yazdani a new 'Senior Private Dentist' at South Cliff Dental Group in Hastings replaced 3 fillings in such a clumsy way, causing acid burns to my mouth and nose and a cut to my tongue, injuries which caused me trouble for 2 weeks, that I suspected that Dr Y may not be appropriately qualified, and certainly failed to show appropriate levels of skill on this occasion. I was so concerned that I found it inappropriate to complain to him but eventually managed to refer the matter to the General Dental Council. They took some months to respond saying they had not found evidence that Dr Y, recently recruited from abroad, was not appropriately qualified though they appeared to share my concern about the quality of my treatment. My previous dentist at the Battle Road Practice in Hastings gave me excellent service but left South Cliff before Dr Y came; it may come as no surprise that he did so. Following the GDC information I submitted a formal complaint to South Cliff which they have been considering for months: the most recent response promised failed to materialise after Dr Y said he is not prepared to offer any refund (or compensation I suppose) because he had "given appropriate treatment". Apparently he deems injury and a failure to calculate the necessary depth of fillings to be appropriate. This practice and will not protect you from abuse and neither, it seems, will the numerous bodies charged with regulating dentists. An NHS dentist at another practice corrected the fillings later as well as possible. Avoid this practice and this dentist in particular.